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Randy Bockrath Carpet Cleaning

Founded 1977 • Angie's List since August 2010

A Rated | 13 Reviews

Description

Carpet, furniture & leather cleaning, carpet dyeing, restretching and repair, tile & grout cleaning, shower and counter-top cleaning, grout repair & water damage....

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Verified Reviews

A few reviews for this pro…

F

RATED

12/18/2014

He was the only one who could come on Saturday. That was good. But overall experience is not good. The price was $350 for cleaning the living room and the stairs. That's ridiculous! Other providers estimated the cleaning the same square footage for $100-$125. Even he told me about the $175 over the phone, but once he came he estimated it a lot higher because he realized he is the only one working ...

DESCRIPTION OF WORK
Cleaned the carpet

CATEGORY carpet cleaners

SERVICE PROVIDER RESPONSE

Are you sure you have the right company? I checked my records and your name is not listed nor did I do work for you on January 20, 2014. The accusation of bumping the price up because of working on Saturday is pretty strong. Why did you wait until Dec. 18th to file a complaint on work done in January? So many questions but not enough answers.
A

RATED

06/12/2014

We just moved into our home and the previous owners had cart. They came and did the job and left. We liked the quality of work.

DESCRIPTION OF WORK
They cleaned all the carpets in the house.

CATEGORY carpet cleaners

A

RATED

04/21/2014

I had an unfortunate experience one night when I got home from work, my dog had become really sick and soiled in every room of my house.  I was able to clean up the mess but was left with stains in every room.  The next morning I called to many companies and Randy Bockrath Carpet Cleaning answered my call and was able to schedule me on the same day.  Randy was on time, professional and very thorou...

DESCRIPTION OF WORK
Cleaned all the rooms of my house.

CATEGORY carpet cleaners

SERVICE PROVIDER RESPONSE

Glad I could help you [member name removed]. Thanks for your kind words!
A

RATED

11/01/2013

Randy was on-time; however he didn't weat protective booties over work boots.  Service was done in a professional manner.

DESCRIPTION OF WORK
Restretching carpet at upstairs (master bedroom and foyer)

CATEGORY carpet cleaners

A

RATED

07/08/2013

Excellent. He not only thoroughly cleaned all of the areas (he spent twice as much time as other carpet cleaners that I've used before)  but also instructed me on carpet care tips.

DESCRIPTION OF WORK
Steam cleaned LR, DR, FR, hallway, stairs &  master bdrm.

CATEGORY carpet cleaners

SERVICE PROVIDER RESPONSE

Thanks for your kind words Lisa! I always try to do my best.

Services Offered

Carpet, furniture & leather cleaning, carpet dyeing, restretching and repair, tile & grout cleaning, shower and counter-top cleaning, grout repair & water damage.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
10%
Emergency Service
No
Warranties
Yes