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Pet Care & Health reviews in Dayton

  • A
    My dog Moo, a Pom, was a hot mess when I took him in. Maria was absolutely wonderful with him and so patient (sometimes new situations are very stressful for him). I got the deshedding package and trim up for him. He looks wonderful and so much brighter in color. She not only got all his mats out but so much of his undercoat. I'm very pleased and will definitely go back! If you're looking for a good groomer Maria's the one to choose. I very highly recommend her.
    - Amber C.
  • F
    This review is about the horrendous experience that we had with Aunt Becky, owner of Aunt Becky's Pet care. Specifically, her reply and attacks in response to the previous review posted about the injury that occurred to our dog. Admittedly it has been very difficult during our dog's recovery (which she is still going through), which is why this review is somewhat delayed. The matter is simple really - our dog was injured while she was under the care of Aunt Becky. However, the matter and Aunt Becky's response has gone beyond the scope of human decency - which compelled me to post this review. There are many false statements that have been attempted to be passed as truth. The one I feel really needs to be pointed out is the suggestion of demand of money. Again, the matter is simple: after this terrible event occurred, an understanding was made between us and the business owner. When this was changed and backtracked by the owner, I felt it was reasonable to question those actions. Also, we dealt with Aunt Becky as pet parents and owners. It's appalling that the business owner felt it necessary to drag my profession into her aspersed response. Our fellow pet owners should be aware - a public smear may be the least of your concerns. Also, the use of our dog's image to promote her business after this injury is just cruel. This was a horrible tragedy that we are still dealing with daily. Unfortunately, Aunt Becky has cast aside all sincerity and decency. We hope this never happens to another pet parent/owner.
    - Satej P.
  • A
    All went very well, cats were fed, letter pans were clean upon our return. Mail and trash cans were put where we had requested. House was tidy. They not only left us a daily written update about the cats, they also sent us pics of the cats during our vacation. Readily available via text for questions.
    - Gary T.
  • F
    OUR EXPERIENCE WITH AUNT BECKY WAS A NIGHTMARE!!! Hopefully this never happens to anyone else. Our dog���s arm was broken while under Becky���s care. We had to cut our vacation short and rush home because our dog required urgent specialized surgery. Two different bones, the radius and ulna, were completely fractured in half. Becky���s explanation as to how this happened was vague and something seemed amiss especially as it was reiterated that she didn���t see what happened. Our dog is now in a cast for at least 6 weeks, not to mention the multitude of other appointments and complications that are a result of this incident. The whole experience has been extremely traumatic. Initially, in multiple conversations, Becky apologized and offered to pay for the entire cost of our dog���s surgical care. Additionally, she stated multiple times that her own paperwork (which she will ask you to sign if you use her) didn���t matter and she would pay for everything. My favorite statement was when she said that if this were her own dog, she would be angry and would fully expect the caretaker to pay for everything. Unfortunately, when it was time to actually pay the bill, Becky decided not to uphold what she had offered and what we had all agreed upon. Becky made several false statements contradicting what she promised us and pretended that our previous agreement never happened. We were in disbelief that this was happening because she had told us so many times that she would pay for everything. Becky then made an offer to pay for a small portion of the financial cost. She also had the audacity to give us a two-day ultimatum to accept her offer, or it would be ���rescinded���. The total payment that we accepted covered less than half of our dog���s total expenses. Since the day of surgery, Becky has not even bothered to ask how our dog is doing. IF YOU VALUE PET SAFETY AND HONESTY, AVOID AUNT BECKY���S PET CARE!!!
    - Kara P.
  • A
    If your animals are like family, this is the place to trust with their care. I can't say enough about how wonderful this pet sitting service is! I had an emergency situation where I needed someone to come help with a family member's cat ASAP. Not living in the area, I was stressed out about who to call. What a relief to find Special Friends Pet Sitting Service. Alicia was incredibly responsive to my needs, and more importantly, to the needs of the cat. Knowing the dire situation, she started pet sitting the day we talked and went above and beyond to make the cat's environment a clean/safe place. No one had been able to find the cat. Alicia made it her mission to to not only do that, but also monitored the eating/litter box to make sure the cat was eating/eliminating properly. Emily was also wonderful and helped with pet sitting and mail. Very reasonably priced for all that these lovely ladies do. Great customer service!
    - Gail V.
  • F
    This place is dirty and smells like cat pee. They recycle the bathing water and dont measure the shampoos correctly. They also give everyone different prices, no consistant price list. The owner and main groomer are both very rude!!! The actual haircuts aren't that bad, but the bathing and the customer service is horrible.
    - Cynthia W.
  • A
    What an awesome, caring, professional place to take my beloved fur babies. They nurtured and cared for my two dogs as they were getting an awesome grooming. They actually allow the ���parents��� to wait in the area where all the grooming takes place. I saw not only my poochie get the royal treatment but each animal that came to be groomed was treated with love and compassion. Every one of them looked awesome as they left. I have and will continue to take my dogs here to be treated to a grooming.
    - Nancy D.
  • A
    Megan comes in mid afternoon to take care of my cats. She texts me how they are doing & it eases my mind. She plays with the cats & does everything else I've requested very well. She brings in my mail & newspaper also. She leaves a chart of everything she's to do & checks it off when job is finished. Special Friends makes a point that I am to let them know when I arrive home as scheduled. If I didn't, they would come out & make sure the cats are okay. I requested the services for 5 days.
    - Vickie V.
  • A
    They're good. They may be a little bit higher than some, but as far as availability, like if the dog's in trouble or something I can call them and they'll say, "bring the dog right in." So that's probably why I'm with them is because they're open on Saturday's and they see the pets and whenever I had an emergency I would call and they would say "just bring him him right on in"even without a scheduled performance. That meant a lot to us. The convenience of a Saturday if he's sick we can take him in. They've been so good about that.
    - carol c.
  • A
    Alicia and others at Special Friends were absolutely phenomenal with my cat!! From the very first meeting, I was at ease knowing Alicia & her team would be taking care of kitty while I was away. They were always accommodating with my last minute requests and provided updates/pics of kitty while I was away. Great people and great service! I highly recommend Special Friends Pet Sitting Service!!!
    - Amanda W.
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Pet Care Providers in Dayton

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