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Locksmith reviews in Dayton

  • A
    Accu-Key Lock & Safe Inc
    The owner (Mehdi) responded very quickly to my request for quote. His truck was in the shop, so he couldn't come right away, but he referred me to another locksmith. I did not contact the other locksmith, but waited for the truck to be back in service. Mehdi called me back as soon as he was available again (only two days later, as he initially promised). We discussed the problem over the phone and text message with photos and he warned me that replacing this lock (a complex Pella door lock) might be quite expensive. He called me the next day, came immediately and fixed the lock in a few minutes without replacing it. He also showed me what was wrong (my misunderstanding as to how this lock works) and was very gracious regarding my ignorance. He only charged me for the service call and not for any labor. I will certainly call him again if I have any lock problems in the future and recommend him to anyone.
    - Ely E.
  • A
    Accu-Key Lock & Safe Inc
    I would definitely recommend Accu-Key! He was very professional and prompt. I locked myself out of my home and Mehdi had me back in in no time. What���s more, is that the customer service and care he took to explain basic lock maintenance after was second to none. In this day and age, finding professionals who are courteous and care about what they do is hard to come by, but Mehdi definitely meet and exceeded any expectations I had. If you ever have a need, I would highly highly recommend Accu-Key!
    - Emily A.
  • A
    Accu-Key Lock & Safe Inc
    Very responsive and excellent service provided. Called on a Friday afternoon and the work completed the following Monday by 1130 am. Would highly recommend Mehdi, he is a pro at what he does. He had all the tools and equipment in his van necessary to complete the job. He gave my wife and I various options in order to cut costs. He also helped configure our locks to give access to pet sitters, cleaning ladies, etc. but also ways to keep them out as well. He works quickly and effectively. He provided service to make our home more secure.
    - Susan B.
  • A
    Accu-Key Lock & Safe Inc
    My roommate locked herself out with no glasses or personal belongings. I gave her Accu-Key���s number. The owner was almost in bed (10:00 at night) but he agreed to come out anyway since we live nearby. He quoted us $145 for an emergency lock pick. It went quickly and he only charged us $105���the business-hours rate���again because we live close by. He could have easily taken advantage of the situation but was very honest, helpful, and friendly. Would definitely use again.
    - Ben R.
  • A
    Accu-Key Lock & Safe Inc
    I emailed Mehdi on a Saturday evening (NOT during his normal business hours), and received a reply in an hour or so. I met up with Mehdi the following Monday, and he had the work done in a matter of minutes. In addition to rekeying the locks, he also lubricated them and gave me some helpful hints on the reinstallation of the locks. He impressed me as a true professional - prompt, responsive, going "above & beyond" to ensure a happy customer.
    - Jeff J.
  • F
    24/7 Locksmith On Call
    Case Description: I accidentally locked myself out of the house. When I initially called, I was told a technician was nearby, he would call me in 15 minutes or less and that the cost was usually $59 but could be more, that I would be told beforehand if it was more and what that cost would be. After 25 minutes with no word from the technician, I called back. I was told they would call him directly and have him call me. About 10-15 minutes later, he finally calls and says he'll be there in about 35 minutes. Closer to an hour later, he actually shows up and takes less than a minute to open my door. Nothing was said about it costing more than the $59 I was told over the phone, so I assumed that was the cost. While he processed my card, he wanted me to get mail with my name and address on it. He didn't have any receipt books with empty pages so he asked to email the receipt. He did and was already gone when I got it. The bill was for $275.35. I was shocked to say the least. I called to dispute the charge and found out that this seems to be some kind of on call business that sends subcontractors out to do the work as the business name on the receipt was for SNJ Locksmith Services. They didn't seem to know who the they called out and that they had to figure out who the technician was so they could see what the deal was with that charge. I looked for this SNJ Locksmith Services online and couldn't find them. I googled the address and Google maps shows a residence, rather than a business. I also found out after that other locksmith services in the area charge a flat $60 fee for unlocking a door in my neighborhood. I called my bank and stopped payment on the charge. I will happily pay $60, but I feel like I was taken advantage of and it felt like a scam. At the very least, this is a company that needs to be more careful about the technicians they send out to represent them.
    - Angela R.
  • A
    Accu-Key Lock & Safe Inc
    The repair went very well. I called in the morning when I was unable to free the door knob lock. The gentleman gave me a time for the early afternoon and called before he came. He repeated his charges which he had given me over the phone when I called. After looking at the problem, he gave me options and costs. The work was completed an hour later. He cleaned up some small debris . Very professional and personable.
    - Paul V.
  • A
    Nolen Locksmithing
    Mr. Nolen was polite, efficient and professional. I have used him before and was very pleased with his work. I searched for his number when I needed the lock service again. It was a very good experience again. I will continue to use him.
    - Meilin L.
  • A
    Accu-Key Lock & Safe Inc
    I was blown away by Mehdi's professionalism and his high tech mobile service van. He was absolutely on time and very thorough. He even reconditioned the locks to make sure they would operate flawlessly for years to come. His price was fair, and I would trust him with any locksmith job in the future.
    - Andrew G.
  • C
    Accu-Key Lock & Safe Inc
    The technician got to my house 30 past when he originally said he would. I thought the service was overpriced as it was 40% more than I was charged 2 years ago for the same work by a different company.
    - Michelle M.
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Locksmiths in Dayton

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