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Irrigation System reviews in Dayton

  • A
    Aqualon, Inc.
    We are so pleased with the work this company did. They did exactly what they said they were going to do, and did it when they said they would do it. Their proposal itemized every cost and we understood exactly what the work and cost would be. This company has integrity, honesty and dependability. We would gladly recommend them to anyone needing this type of service. They were a pleasure to work with!
    - Teri S.
  • F
    The Siebenthaler Company
    "With a veteran landscape design team, your project will be geared for success from the start!"...Words right off Siebenthalers website. My experience was horrible. An absolutely and unnecessarily humiliating experience that should be embarrassing for a 150 year old renowned organization like Siebenthalers. The deck and cards in the deck belong to them. Retired after 21 years in the US military I purchased my first home and contacted Siebenthalers regarding a complete yard renovation which also addressed flooding. The first Siebenthaler rep came out and suggested I (A) Install a dry creek bed diagonally across the middle of my back yard with decorative boulders or (B) sell the house [CARD 1]. Very discouraging options. Several of my neighbors/friends for whom Siebenthalers designed low cost & simple flower beds suggested I try them again. I contacted owner Robert Siebenthaler expressing my desire to have a different design planner visit. Second planner Jason Gebhardt came out and agreed severally the problem was fixable and selling the house wasn't on his short list of recommendations. He left promising to send design plans and associated costs to my email. Instead he left a voicemail suggesting I simply wasn't spending enough money and so Siebenthaler's wasn't interested [CARD 2]. He suggested I call someone else. What amount did I need to spend? Surely a complete yard reno with a budget of $10-$15,000 would be in the ballpark? Why wasn't I asked about my budget? I guess I just looked like I couldn't afford them somehow? Once again I reached out to company owner Robert Siebenthaler in hopes of an explanation. Robert informed me of their required $3500 minimum. [CARD 3] Here is a company who designed, planned, installed and STILL maintains $1200 flowerbeds at my neighbor's (and friends) homes walking away from $10-$15,000 budget...but why? Without explanation (much less an apology) I suspect the underlying answer lies somewhere in the following statement: I am a woman, a mother, a sister, a decorated retired military veteran of 21 years, a 10 year former law enforcement officer with a doctorate degree and I am Black. [my draw CARD 4] What about me, my home, their two (2) visits made them believe I couldn't "afford" their services? What about meeting me allowed Jason Gebhardt to (in his own words) refer me to "someone willing to work for less that $3500" never having asked my budget? These are rhetorical questions. Let's put the proverbial card deck away. HERE is the answer: Had Siebenthaler's been interested in me, the project or the budget they would have made the effort to send the promised email instead of summarily dismissing me as a client. They visited my home twice both times deciding whatever money I have just isn't enough. My optimistic personality still searches for a more reasonable, malleable explanation. If Mr Siebenthaler had one he has yet to offer it despite my reaching out to him. He has never reached out to me or cared enough to offer an explanation. My voice here and across social media could be replete with praise for a wonderful job well done instead of what you read here. Siebenthaler never gave me a chance to be his customer, to share my vision or budget. Siebenthalers did not want - does not need my endorsement or business. I'll end this sad review here: I hoped against hope that Robert Siebenthaler's family legacy and professional reputation would live up to their website claim to 150 years of professionalism. Instead his response was simply: "I understand. Have a nice day"...I.e. run along now and leave us where and with whom we are comfortable. Your business doesn't matter. I was so looking forward to their expertise and advice that would leave me with a beautiful front courtyard complete with benches and my American flagpole. Instead I am left to write this ugly but truthful review of how I experienced Siebenthalers in 2019. There are better, fairer and more professional companies - maybe smaller but definitely better companies to trust with your American dream. To Mr. Siebenthaler, my neighbors and I will still show up at your sales in Beavercreek. I hated writing this review more than you hate reading it. No one ever reads a book and says, "great content I just wish the cover had been different". No customer who asks your services should be made to feel unimportant. At least ask their budget before making hurtful and unprofessional assumptions that leave word of mouth customers feeling badly. If someone takes the time to share their experience with you try to offer a professional explanation and I bet it won't hurt to apologize...after all even Siebenthalers started small and with a worthy dream. Mr. Siebenthaler DO BETTER BECAUSE YOU CAN. Look at your staff and be honest: If you don't see enough color there hire some. Only cards in the deck can be played. Don't like the card? Take it out of the deck. The pictures below are "before". I will post "after" pictures when my newly hired contractor has finished. I think I'll be glad I didn't add a dry creek bed diagonally across the middle of my back yard or sell my home. I'll let you know what the total bill was, who did the work and how it went. Too many years in the military and law enforcement to put up with the nonsense of bigger than your britches Goliaths who disparage. My flag is still old glory red white and blue and my money? Green. UPDATE: Two days after completing review Siebenthaler literally parked in front of my home and planted one (1) a singular tree in my neighbor's yard for far less than the minimum. I would like that to be known and added to my review. This is a racist company and should be banned from advertising as a worthy company on Angie's List.
    - N H.
  • D
    Aqualon, Inc.
    Had an appointment for an estimate. No one showed. I called and was told they could not get in touch with the person. They gave me his number and of course he did not answer. I never heard another word from them, no apology, no reschedule, nothing.
    - Bob L.
  • A
    GreenTech Lawn & Irrigation
    Every thing was great, they were very efficient, solved the problems by adding drainage (approx. 100 ft long), drains, and performed it extremely good. Had several problems with tree roots blocking the line. They came out and resolved the problem by replacing it with a different type pipe. They were very thorough, cleaned up after themselves and did a professional job. Would I hire them again? You bet they serviced my irrigation for the past 25 years and have done several landscaping jobs. I have had a very good experiences with them
    - Scott T.
  • C
    Essential Landscaping & Irrigation
    We signed the contract in spring; they were to start in late July. August came & went; I called and Jeremy said they would be out in Sept. Sept. came & went. I called again, in Oct. and the secretary said we were not even listed on the Work Calendar. They finally came out in mid-Oct. to begin working. The paver work was acceptable, but when the began working on the pond, Jeremy wanted it completely emptied; the koi, goldfish and other fishes were caught and put in tubs. We had about 80 fish when they began. By the time the work was done in late November, we had no more koi or fancy goldfish, and the total number was less than 30. By spring, we had no more large fish, just fingerlings. Also, re. the pond and stream, because we have sporting breed dogs who are older, I told them I did not want small rocks and pebbles around the edges of the pond, and along the stream. Again, they did not listen. They put loads of pebbles and small rocks in, so much so that the dogs have often slipped when entering/exiting the water. The pond is much smaller now than it was when it was installed 10 years ago. Re: landscaping, I had specifically asked for a Sweet Bay Magnolia to be put in; instead, I got a pink dogwood, almost directly behind the large serviceberry which is in the center of the front yard; they also put in 3 Sweetgum trees, which are supposed to turn a beautiful red in the autumn. Thusfar (2 autumns have passed), they haven't shown that color. They failed to start work at the approximate time they had said they would; too much time was spent on the pond and brook, with less than desirable results. The cost was more than had been estimated, work that was to be done (releveling the upper garden walkway) was not done; and no one ever checked back to see if things were satisfactory, nor did we receive a discount because of their tardiness, or the option of postponing the work until spring. Finishing up on the day before Thanksgiving caused several of the root-bound plants (which they installed) to die, and most of our fish and all of the water lilies to not survive the very late change of water .
    - Barbara H.
  • A
    Aqualon, Inc.
    The representative arrived promptly and fixed the problem with the zone sprinklers not working. It was caused by wiring in the zone controller that had somehow become loose over time. They also repaired another zone wiring that was about to fail.

    It was initially thought by the representative that the leak in the backflow valve could be repaired by rebuilding it - a cost of about $150.  Upon further inspection by John Sink, the owner, a fix was found for a nominal cost that did not require a complete rebuild of the valve. 

    We selected Aqualon to install our irrigation system in 2011 over two others, one quoting a much higher cost and one quoting a somewhat lower cost. We became convinced during the quoting process that we would get a good quality system at a fair price.

    We have been very pleased with that decision. Our interactions with their office and field staff have been professional and courteous.  They arrive on time, are professional in their approach and charge a fair price for the work they do.  They come, get the job done.

    Their work ethic is beyond reproach. The quality of the product they install is excellent.  I wholeheartedly recommend them to anyone wanting a quality irrigation system at a fair price.
    - Jeffrey L.
  • A
    Sprinkler Solutions
    Initial contact had to leave a message, the following day received a return call. They were able to schedule a date for repairs to be done within the week. Technician, Eddie, arrived on time and was very personable & knowledgeable, willing to answer questions and discuss available options. He had no problems going below the deck to repair a section of the PVC pipe that was broken. Eddie made the repairs quickly and efficiently, making sure to show me that each sprinkler zone was in working condition. Price of repairs were reasonable for materials and amount of time on site.
    - Amanda T.
  • A
    CENTERVILLE LANDSCAPING INC
    They showed up on time, were very professional and got the work done quickly.  We were very pleased with their work and would definitely hire them again in the future if we have further need for their services.
    - Robert S.
  • A
    Sprinkler Solutions
    Showed at the appointed time, did the work with three other workers, used excellent materials, found a leak in the existing system, installed the new more capable programmer with using some unused wires in the existing bundle, changed heads on three sprinklers in another line and installed a new 200 foot line with tubing. All done in minimum time. The they checked out the entire system, made a recommendation to relocate one head in a third line, accomplice that without any visible evidence of the move and departed. Since the install, I had a failure of an older head and they returned, adjusted one of the nw heads, replace the failed head and left with a minimum payment of $20. Just excellent service and response.
    - carole d.
  • A
    Paramount Lawn + Landscape Services
    They are the best landscaping company I have ever had. I have used the company for about 5 years. They have a lot of the same supervision and staff and their turn over rate is very low. They are great at following up with me. If I ever have any issues I can call them and they come out right away. They also installed a fountain and irrigation system. Doug Sinclair is the fertilizer and I think he is the best. The company is honest and the pricing is fair. I can contact them by phone or email and they are very responsive. If I send them a picture of anything that has died they send someone out right way to replace it. Before they bill me for anything, they always make sure to call ahead to make sure I am okay with the charges. I would highly recommend this company to others.
    - james b.
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Lawn Irrigation Services in Dayton

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