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Health reviews in Dayton

  • F
    Not sure how it went. The office uses an app for all communication, but the app is demonstrably broken and will not allow me to see any communication from the office, or any appointments or test results. I reported this to their office and have never heard from them since. I missed two appointments - one for the CT scan, one for follow-up - because they apparently are still using the app; their only communication with me is to send an email saying "check the app for new information." Yesterday I received an email saying the reason I can't see results or communication from this office is because they are not part of some "network" even though this is the office that had me install the app in the first place. For all I know I have also missed an appointment to review the CT scan results. A month after the CT scan, and I have absolutely no idea what the results are, and the office doesn't care enough about their patients to do anything beyond continuing to use their broken app to communicate with patients.
    - Greg H.
  • C
    Dr. O'Donnell is a good doc, but this office is exceptionally slow. Over the last 2-3 years, it's been normal to wait 20 minutes after my appointment start time to get called back, and another 45 minutes to two hours total waiting in the back room between seeing the nurse and the doc. Even 'first thing' morning appointments scheduled weeks in advance for a simple check-up do not get around this issue. If it was once, it would be excusable (sometimes someone has an unexpectly complex probelm); but every time I've been there it's like this (6-8 times in a row).
    - Christopher N.
  • C
    Dr chandra " forgot" to put husb. back on post op BP meds and a diaretic. He gained 15# of fluid and his BP went sky high in a few days. We,re talking stroke city here folks. Couldn,t get off. to return calls on several occassins. Dr pandrangi gave him his angiogram and she was very thorough and professional. Dr wenske was also excellent. If it weren,t for him husb. would have had an Internal pacemaker when he didn,t need one. Unfortunately, in an emergency you are treated by any and all doctors from the group. Also, after this major, Crack open the chest surgery dr chandra didn,t want to see patient for a yr.
    - sarah h.
  • A
    Excellent Day Care Center. High Quality teacher's who are caring and attentive to the children. Big emphasis on Kindergarten readiness and potty training. This is an excellent Day Care I would highly recommend as a parent.
    - Lisa M.
  • F
    Wow, I wish I had gone to a family dentist over this greedy corporation, I would never have been treated this way. I verified through my insurance company my eligibility and that Aspen Dental was in my network and set up Appointment for teeth cleaning. At the appointment they took x-rays and dentist examined me. I was waiting for the dental hygienist for awhile. Then a guy with a tie came in and told me to come into his office. I said what about my teeth cleaning and he said that had to be scheduled. I was unhappy about this as I fully intended to have my teeth cleaned that day and it was not communicated initially when I scheduled the appt. Also unnerved me that the atmosphere was so business like. He told me they verified with my insurance and gave me paperwork. Then rescheduled and had around $500 in work. Turned out my insurance company gave incorrect info and my employment classification made me ineligible for the dental portion of employer paid insurance so there would be no amount paid. Obviously I would not have gone through with procedure at the time if I knew there was no coverage. Aspen office managers knowing the miscommunication with my insurance company still expected full payment and they would not even consider a self pay discount. I told them I cant pay in full and advised I could make $50 payments. I told them my budget is tight and don't even have the full amount. They still would not work with me. Very discouraging. There was nothing I could do except make payments which I made 3, $50 payments before they sold my account to a law firm for collections! I feel this is a terrible policy for Customer Service on their part and wanted other consumers in the area to know how cold this whole experience has been.
    - shelly r.
  • D
    First visit I had a student doctor see me first. I heard him outside the door relay everything to Dr. Urse. Then the student returned and asked a few more questions. Again I heard him relay that to the Dr. Dr Urse saw me and we had a good conversation however I was not prepared to hear I needed a Total Hip Replacement. So I did not know what questions to ask. When I went on the patient portal and read the visit summary I was surprised that it listed items that the Dr. and I never discussed as having been discussed. Second visit I waited over an hour between the waiting room and the exam room. I decided that my time was more valuable and went out and asked for my co payment back. Then Dr. Urse's MA got all excited and said she would go find the doctor right away. Too late I told her. Was told my co payment would be refunded, but when I got home there was a message from the billing office to call them back about a refund for an 'earlier' visit and a 'balance' due. Watch out for billing!
    - Dean F.
  • A
    we were extremely happy with the care that the nurse provided. the company overall is an absolute joy to work with. The managment team makes the process very easy and smooth . i defenitey recommend this company to anyone needing home health care.
    - philip p.
  • A
    I had the Piezo treatment recently. This involved sessions of Piezo and adjustments. Piezo is amazing. It has almost eliminated pain in these areas and I am an old lady of 70. I have gone to Pike Chiropractic off and on over the past few years and always have been helped. Dr Briggs and his staff are all very nice and do whatever they can to help you. I definitely recommend them.
    - Sue s.
  • D
    He was very unprofessional with using the F word constantly and talking about his opinions. Got shocked for 20 min straight with stem and needles in my low back and didn't come to check on me. A needle had started to fall out and was shocking me.
    - Stephen E.
  • F
    My wife's 1st appointment, this past January of 2017 was very awkward to say the least. We were made to pay up front, nearly $200 at each appointment and an extra $50 on two separate occasions. Once for calling to reschedule and again for missing an appointment. I have united health care coverage for my entire family through my place of employment. However, because my wife had Govt. health ins. several years before our marriage, as a single, working mother of four; we were made to pay out of pocket until human services cleared any connections with my wife. To add to the absurdity of this, they had my wife sign a paper which explained that other facilities would honor our ins. without having to wait for the Gov. office to drop all ties but that they will only take self pay until all connections were severed. So during our first meeting with Dr. Laub, he explained that they DO NOT give any kind of pain injections; adding that, if he thought it was needed, we'd be sent to the hospital for that. Instead, he would be using a method of touching in various ways, ultimately alleviating any pain causing issues. Having five children at home and Dr. Laub's office being only a 5 minute drive away; we felt that as long as my wife was getting her medicine, we would be thankful. Without sounding trivial or harsh, Dr. Laub is an extremely overweight, elderly man who irritatingly wasted a substantial amount of our time ( when allotted time was exceeded an adjustment amount was demanded before exiting) with annoying witticism and rambling about aspects of his life neither of us wanted to hear. My wife felt extremely uncomfortable because his hands shook while touching her; especially after several "touching" appointments proved to be useless! His feebleness made even simple exercises such as, "push against my hand with your leg as hard as you can" a ridiculous request, even from a 120 lb lady. Most unprofessionally, however occurred recently after Dr. Laub wrote my wife a prescription increasing the mg. of a med she was already taking. Expectedly, the pharmacy notified us that our ins., needed the Dr . to give an approval, proving that the increase wasn't a mistake (understandable considering the numerous mistakes witnessed throughout our short time with Pain Alternatives, Ex. telling the girl holding the laptop, the wrong name of a medication to be prescribed that was discussed just minutes earlier; to agreeing on a follow up visit, but first needing guidance to figure out todays date and more that takes too long to write) to finish, after a week without an update or anything, we called again asking for normal compliance with the pharmacy to get the meds that Dr. Laub prescribed a week ago!! All our efforts were unsuccessful! More than once, the office staff deceptively acted as if the pharmacy was at fault for the hold on the prescription. Then they began telling us to go to a, "REAL Pain Management place" because we troubled them immensely by asking for them to comply with pharmacy protocol. Unimaginably after finally receiving a call from the office to come in and get the prescription's written approval, that is ready and waiting; I na��vely went to fetch the note again! However upon arriving, the office drama junkie, AKA Dena M Thompson, whom we'd never seen before, screams at the receptionist to slam the window shut! Reluctantly she complies, as I stand motionless in shock. Needless to say, my wife has decided never to take any medication requiring underground types again!! Also, we've realized that drug dealers come in all shapes, sizes and even in suburban Dr. offices!! Not sure about any credentials with this guy but we learned to check out our doctors before putting our lives in their hands! I'd do business with an inmate before I paid this quack again!
    - Joe B.
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Health Care And Dental Providers in Dayton

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