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Basement & Foundation reviews in Dayton

  • A
    Collins Waterproofing & More LLC
    Couldn't find where the water was coming from in my basement. Called Collins waterproofing, found the entire problem was caused by my needing a sump pump installed. They had the sump pump next day installed it and everything went well. No more water leaking in the basement. Couldn't ask for faster service at such a reasonable price.
    - Marilyn S.
  • A
    Collins Waterproofing & More LLC
    They helped us out this summer when we found out we had a couple Interior foundation cracks. They were very professional and so friendly! The pricing was the best that we found and only cost us $400 per crack. I would recommend them in a heartbeat!
    - Allyson B.
  • A
    lewis all purpose services
    The job went perfectly,Lewis all purpose service did an excellent job ,they were very responsive to my needs and eager to get the job done .They were very courteous and polite and even did a little extra work for no charge, they left no mess behind.I have more work i need to get done and I will definately hire Lewis again,I am extremely satisfied with their service. I highly recommend Lewis Services.....Thanks for job well done!
    - Brian D.
  • D
    Total Home Pros, LLC
    Bert (owner) quoted the work and the pricing was extraordinarily good. That should have been the primary warning sign. They sent skilled and unskilled labor to start the job as agreed, The field labor generally played their role well in the early stages. As the job progressed it became clear that Total Home Pros didn't really have access to all the trades necessary to do their quoted tasks. They leaned on the 1 skilled laborer assigned too heavily and that person got frustrated with the work. He refused to do some tasks quoted which we contracted with other subcontractors. He had to be coaxed back to complete some 1/4 done work phases. Then, Total Home Pro's (THP's) left the field with drywall work that hadn't been finished (plumbing caps exposed, unsanded drywall while quote said drywall would be "paint ready"), with plumbing work partially done (old plumbing disconnected and reconfigured but new sink not plumbed to water supply or drainage) and carpentry partially complete (kitchen cabinets raised in elevation with unfinished lumber just painted white but not finished to cabinet quality). Nearest we could tell, the invoice about matched the hours they spent at a reasonable rate/hour of labor but we will have to general contract the completion of most facets of their work. Contractors may not relish doing the difficult finish work left by THP's. THP's position is that their quote didn't include sanding walls , plumbing drains, finishing cabinetry, etc. Total Home Pros did refer an excellent electrician who finished many tasks quoted (and many others too) at night while moonlighting from a day job which has created project delays but we are thankful to have him. If you are looking for a contractor who quotes by the task (not hours incurred), will finish the portions of the task quoted that work for them, bill you a reasonable amount for their hours incurred and leave the field for you to finish the work, Total Home Pro's is your firm.
    - Robert M.
  • A
    Friedman Home Improvement & Masonry
    Jason and his team are professionals. We recently moved to the area and needed help with several smaller projects (removal of old cabinets in garage, installation of overhead shelving in garage, mounting of two large screen TVs), as well as the installation of break metal around the foundation of our house. Each job was done in a timely fashion and we received quality work. Jason communicated well for each project. We will definitely use Friedman Home Improvements & Masonry for our future projects. Thank you!
    - Heidi S.
  • A
    AquaProof Inc
    Excellent service! We had severe drywall cracking on our first floor, near windows and along a corner. We called AquaProof to come out and recommend a fix for any foundation settling or water damage issues. James took a look and determined that it's likely a poor shingling replacement job (after the 2012 hail storm) where two sections of the house come together and which allowed water to pour down the side of the house. Instead of facing a $12,000 foundation repair (piering), we have a much simpler (and cheaper) shingling and drywall repair job. He could have called it a "foundation problem" for the sake of landing the job...he did not. Thank you, AquaProof, for your integrity and helpfulness...we'll be sure to call you for any future foundation or waterproofing issues!
    - Christine Y.
  • A
    Quality Home Renovations LLC
    The process was great from start to finish, we had Ben and his team to our house for about 6 weeks pretty much every day. Ben clearly knows what he is doing, not only with the actual construction but w design work as well. He was able to help us walk through our plan and make some tweaks that enhanced our space! He is also great with vision, taking an idea and running with it to make it real. Taking a Pinterest idea and working it to our space. I can't say enough great things about him and his team. He put basically a full kitchen in the basement as well as a half bathroom. His drywall guy is fantastic and my family was sad to see his team leave after the time we spent with them. Their work is truly top notch, we are a Real Estate Team and have seen contractors for years and I would use Ben over and over again! He will be doing a sunroom addition next year for us!
    - Laura R.
  • F
    Everdry Waterproofing of Cincinnati
    We water leak in behind a finished wall in the basement. Everdry came out and inspected and said we needed to have some major waterproofing done. (I don't doubt that might have been the case...a lot of homes in this area of the same age have developed leaks.) They recommended an $18,000+ fix that, as they promised at the time, would have a lifetime guarantee against any future leaks. They also gave a long description on how they would dig down to the bottom of the foundation on the outside to apply a seal and inspect and they would jackhammer up the basement along the walls to install drains. They described an elaborate "dust collection and mitigation system" that would keep things clean. (More on that lie later.) Everything would take a week or so once it was started. When they showed up (5 months later), they proceeded to tear up the gardens around the house. We were warned they'd "carefully" pull out bushes to dig down to the bottom of the foundation. Well, carefully removed doesn't mean carefully preserved for replanting. I have pictures of rocks piled on top of plants. The workers liked to sit on the small boxwood bushes when they took breaks. The digging also wasn't as promised. They only dug down about 18 inches unless they ran into a crack. Then they followed it deeper until it got too hard. (I've got pictures of that as well.) Inside the house it was a complete fiasco. They tossed plastic over the furniture and SLICED the carpet pull it back in places. (We knew it would be pulled back, but rather than undo TWO SCREWS to roll it back in one area, they just cut the carpet.) Also, it would have been trivially easy to hang plastic sealing from the FINISHED ceiling to create hallways that completely isolated the areas being jackhammered from the rest of the basement (including the home theater, video arcades, and furniture). Instead, they just trusted the plastic thrown loosely over everything and their supposed dust abatement system would take care of everything. Now, about that dust abatement system. It was a shop vacuum with an extra filter with its tube attached to the jackhammer. About 99% useless. The jackhammer -- someone needed to tell them not to put a running jackhammer on the cuts right through, but then, what do they care? During all of the drilling, jackhammering, and running of drains, they managed to completely break the window box on our egress window. (They were using the window to pass rock in and out. They guy doing the lifting kept putting the buckets on the window box and it crushed the drywall.) In the end, they did force someone to come back out and repair that damage. In another part of the basement, they torqued a window frame until it wouldn't open and close. (It was stuck open and they tried to hide the opening during the walk through towards the end of the "interior work." The workers also smashed (intentionally) the lid to our sump pump barrel. That lid was required for our radon abatement system. (The lid could have been removed by cutting a bead of silicone, but they broke it because they fully planned to install their own lid -- without the radon system being hooked up. We had to pay the radon company to come replace the lid again.) To inspect the walls in the only unfinished portion of the basement, the workers cut the insulation and left it hanging loose with they finished (yes, it's in a picture below). When the workers finished in the basement, someone got the bright idea to pour water down the walls to clean the dust. That ruined every single baseboard (because they were paperboard). We had been warned the baseboards might get damaged, but that was during their removal. This was due to pure stupidity. After lots of complaints, the company tried to make right on damages they did. They "apologized" for destroying plants by burying them with rocks and/or leaving their bare roots exposed. They promised to pay for the window they jammed open if we got an estimate. (We got the estimate and they said it was too much, so they wouldn't pay.) They promised to pay for the sump lid, but didn't. After I bought new baseboard, they had someone install it. (And, he did a good job.) They repaired the window box that was destroyed and left it for us to paint. They did not, however, repair the hole they put in the carpet or follow through with a promise to have the carpet cleaned where a worker spilled a bowl full of water with caulk in it. We had additional things that were not finished -- I already mentioned the carpet damage. They did not finish putting down the metal "grips" that hold the carpet at doorways. (They installed a temporary one because they "can't find the right one" and they were supposed to fix it when they came to fix the carpet hole (from a jackhammer) and clean out the stain. The vent they installed on the side of the house was not sealed, so ice formed inside the house around it. They made an appointment to fix that, but never showed up. To make up for not paying for the window they jammed open and for the sump lid, they agreed to wave the warranty fees for the number of years it would take to equal the cost I had to pay to have them fixed. We waited months for the paperwork on that, but couldn't even get a call back. (I took a picture of the work order demanding a call from the supervisor.) Speaking of that warranty -- it is supposed to be transferable when you sell the house. You just have to show you've maintained it with the yearly fee. However, it's been over a year and we haven't been able to even find out how to pay the fee! Not to mention the fact that we were supposed to get several (at least) years waved to make up for the out of pocket expenses for the window/sump fiasco. Now that I've waited well over a year (we signed the initial contract in May 2016 and the work was done in Sept 2016) and I can't get them to finish the job. (Vent still leaks, carpet has a hole in it, carpet is stained, nobody will confirm that compensation was made in the form of waving warranty fees.) So, I'm finally posting a review. I could go on for several more pages with problems, but I think you get the point by now. The big takeaways for you are: - Don't let them leave without finishing everything (great goal, but not practical since the work is spread over a week or more with followup work a month later) - Don't fall for the story about "great dust control" and some magical dust abatement/collection system -- it's a shop vac. 90% of the dust could have been controlled if they had taken 15 minutes to attach plastic to the ceiling and make "tunnels" along the walls. - Get everything in writing at the time of the promise -- if they promise to compensate for something, get it written down.
    - Kerry H.
  • A
    Basement Restoration Technologies
    Very happy! Frank came out and was very professional. Called to say he was running late and then showed up when he said he would. Told us that is was a job that we could do ourselves and told us how to do it.
    - Debbie M.
  • F
    Ground Force Site Solutions
    Horrible. Job is still not finished after 2 weeks. Aaron Thompson has been a no show day after day. Will not return phone calls or text msgs. Has made a mess in our yard. Very unprofessional. We will need to hire someone else to finish his mess.
    - De P.
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Foundation & Basement Contractors in Dayton

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