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Window Replacement reviews in Cuyahoga Falls

  • A
    Ohio Home Improvement
    The final result was absolutely awesome. The job was started on time and completed in 5 days with meticulous attention to detail. OHI is a superb company to work with and we trust no one else for work done inside and outside our home.
    - Larry K.
  • A
    Home Exteriors Roofing, Siding and Windows
    Great! Their owner was great in providing timely and reasonable estimate without all the B/s many window companies try. Their installers did a great job during each installation. They were friendly, on time, quality finish and great cleanup. Only negative is it took multiple calls with scheduler for both the patio doors and windows to check availability and finally schedule installation. I would definitely use them again and recommend to others.
    - Mark K.
  • A
    Window Nation Inc
    Very well. They were courteous. Concerned about keeping the house as warm as possible since it was cold outside.They were also very neat, cleaning up as they went along. The windows look beautiful. My neighbors were impressed and would definitely consider using Window Nation.
    - Carole H.
  • A
    Universal Windows Direct
    It went great! Jaimie Herold was our sales representative and she was a pleasure to work with. She took the time to completely understand what it was about our existing windows that we don't like as well as what we were looking for in our new windows. We live in a condo community, so there are many restrictions on what type of windows we can have. Jaimie made sure that the windows she quoted us not only met all of the requirements of the home owners association, but also all of our requirements. She knew that we were working on a strict budget since we are in the middle of another home improvement project and wanted to have these installed before winter, and she worked with her boss to get exactly what we wanted while staying in our budget.
    - Michael J.
  • F
    Akron Glass Block
    After the proposal was given in which the owner was polite to the hilt and upon arriving and beginning the job, his actions and behavior went south, especially after the windows were pulled out awaiting the new ones to go in. He took a call during the job, and shortly after made numerous inappropriate comments were streaming from the company owner's mouth, as the individual on the outside mixed the support adhesive cracked upon drying. They failed to clean up their mess on the inside and outside of the house, even asked me to clean up some of the wet adhesive. The workmanship was very bad looks as if an amateur did it, even professional peers I had in told me -he did a bad job. I attempted to cancel this check this less then honorable company was so quick to cash the check before the adhesive dried and the cracks showed. He was also paid to deal with two other areas of concern, he even screwed this up, and a 1st graders could of done it correctly. The price was too much ! If you are dealing with any persons who want good work, look elsewhere. And still I am going to have to clean up his mess and fix the problems.
    - Dorothy M.
  • A
    Universal Windows Direct
    The review is for the estimate process. Work is yet to be performed. The estimate process went extremely well. The product was explained thoroughly and the negotiation process was straight forward and low pressure. An agreement was successfully reached on the purchase the replacement windows.
    - Christopher K.
  • A
    Universal Windows Akron
    Extremely well. The installers were efficient , very clean and knowledgeable . They listened and responded to any concerns I had and went out of their way to make the transition easy. The cleanup was great. I
    - Mary Lou P.
  • B
    Universal Windows Direct
    The salesman, Josh V, was outstanding. Each time I had a problem he worked hard to resolve it. The installers worked very hard in very hot weather. It took a long time for the removal of old windows/slider and to install the new ones. The biggest issue I had was they left after installation and didn't do a walk around with me. This necessitated two returns to fix what wasn't done correctly the first time. Stickers aren't removed and windows cleaned on installation by this company, but I did this myself. I also cleaned up the nails and outside frame scraps. What I couldn't fix were scratches and caulk problems, so the installers needed to return twice to fix these and other problems such as foam insulation on my back deck & railing which had to be removed. Quality of windows is very good. I would use the company again, ensuring they did a walk around prior to leaving and fixed items not fixed. The second time they returned I wasn't home (it was all outside work) and I would insist upon being home next time.
    - Becky R.
  • F
    Universal Windows Akron
    I was aghast at Mr. Pianecki's lack of professionalism. He trashed talked other window replacement companies. When I asked him to explain how his company's windows were better he'd revert to saying other companies were crooks, etc. If I asked him to not talk about other companies, he'd say "you asked." I didn't ask him about other companies, just his. I asked if he had any promotion on Angie's List and he said the only thing he cared about Angie's List was that I give him an outstanding review. The other issue was I need permission from HOA board to install. He started trash talking HOA boards, saying how board members' egos caused them to put unnecessary restrictions on owners just as a power play. He seemed very annoyed I wasn't going to place an order immediately. He priced the windows and left. I called another Universal Direct provider (like the product, didn't like the salesman's approach) and found Mr. Pianecki's MSRP quote was $2300 higher than the quote for the same windows & door from the same company. I wouldn't use Mr. Pianecki's company due price inflation and criticism of competitors.
    - Becky R.
  • A
    Nick Tomic Construction
    Nick was terrific! He was professional, prompt, clean and produced high-quality work. We were especially impressed by how quickly he was able to complete the job as well as his attention to detail. We highly recommend Nick and would hire him again without hesitation.
    - Paul W.
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Window Replacement Installers in Cuyahoga Falls

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