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Plumber reviews in Cuyahoga Falls

  • A
    Could not have been better ! Were available when I needed them during xmas season, did the job the right way, not the easiest ! Total cost: 490.00 plus my purchase of faucets. Another company's estimate was 1,630.00 ! amazing, pays to shop around and look at reviews and check with BBB.
    - Yvonne B.
  • A
    They had to dig by hand because the drain was located in a space only abt 4ft wide at the edge of the property. They did not expect to find it as badly damaged as originally estimated when they snaked out the drains. The broken area was completely flattened for abt 8ft or so. They had to replace the connection to a downspout that came into the yard drain at this point as well. They had squeezed the job in before starting a much bigger and longer job already scheduled for the week, but continued to work this one even as it just kept getting worse. Josh stopped to let me know when he realized it was going to be a bit more than estimated, as they had not yet found the entire extent of the problem. I gave the go-ahead for the extra cost. They worked quickly, fixed it and cleaned up after themselves. They also lifted as much of the grass as they could in pieces to put back down on the top when they refilled the trench. Excellent job. Lots of patience with panicky homeowner as the length of the broken drain got longer and longer. Have worked with this company for 15+ yrs, and have always come back to them when needed.
    - PATRICIA L.
  • A
    It went really well. We called them on a Sunday when the sump pump stopped working after some heavy rains and loads of laundry. They came out the very next morning at 9am on Monday to replace the pump. Jeremy was very helpful in providing tips to avoid overloading the pump going forward and how to monitor the water.
    - Andrea B.
  • A
    Great! They scheduled within about a week of the inspection. But after only an hour's work beginning at the curb, they found an existing damaged drain we hadn't known about. A quick hose check showed it serves 2 of 3 downspouts, so they cleaned it and connected their new curb outlet. With most of the quoted job not needed, we had them connect the last downspout that we hadn't planned on at this time. Final hose check showed strong clear flow out to the curb from the farthest downspout. The public sidewalk panel was replaced exactly as found. It was all done in one morning and still saved us 1/3 from the estimate. That's much of the cost of a replacement water heater, so we'll soon hire them for that thanks to quality of work and savings.
    - David D.
  • A
    Impeccable Workmanship. On a scale of 1 to 10, we would give Don a 50 on his attention to detail. I am very hard to please because I want everything exactly perfect and I have had several bad contractor experiences because their attention to detail was just not as sharp as my expectations. Ohio Home Improvement exceeded our expectations on their communication and attention to detail. I would definitely hire them again.
    - Dawn P.
  • A
    * Very few plumbing companies will deal with mobile homes. They were very willing. * Once it was assessed and the true damage was found, they were able to take care of the entire job of replacing the whole framing and bathroom flooring as well as reseat the toilet with better under support. * Keith, our plumber is a "go to" guy and will do a thoroughly great job! He even worked with the insurance company for the water damage claim. * I've already called him to replace a hot water tank at the same mobile home. Getting one for a mobile home, one that will fit that particular space, as well as looking for conversion fittings as the existing one's are no longer made. It has been challenging, but he has persevered in finding a match.
    - CHERYL G.
  • F
    I was recently reviewing some papers I found at my 80-year old mother's house in Cuyahoga Falls. One of the things I found was a receipt from Jeff the Plumber. The receipt was old - dated 6/29/2014. So this review is far from 'timely' in any sense of the word. However, since it's still the same Jeff the Plumber....while not timely, the review is still meaningful. At least for me. The receipt indicates the technician - Mike P - arrived at my mom's house at 9:10 am on Sunday June 29th 2014. The receipt also indicates that Mike was done and on his way out the door at 9:29 am. So he was there a total of 19 minutes. The description of work reads: "Augured [aka snaked] toilet 6ft. Flushed several times. Seems to be ok." That's it. For that 5 or 6 minutes of actual service he provided, my mother was charged $204.95; $115 for the services call, $85 for the 'Sunday service charge.' I get that plumbers are expensive; and I get that there are established rates and surcharges. But any company that can charge a (then) 76 year old woman (with obvious limited resources, which could easily be deduced from the size/condition of her home) that much money for that little actual work should be absolutely ashamed of themselves. Shame on me for not being there to help my mom with the needed repair; I live in Maryland and did not realize she had a backed-up toilet. Frankly, it would have been less expensive for me to drive round trip from Maryland, buy a snake at Lowes and complete the job myself, then it was to hire Jeff the Plumber. If only we'd known. So on behalf of my now-80 year old mother, who still doesn't realize the ridiculousness of the situation, thanks for nothing.
    - Lance N.
  • A
    We had a toilet repaired, plumbing connected to a new vanity sink, and kitchen faucet installed, and an outdoor spigot replaced. What initially was to be a simple replacement and upgrade of the basement floor drain turned into a very big job when Tony discovered that the lines under the floor were disconnected, and my washer and kitchen sink had been draining under the floor. Since he had to dig up parts of the floor anyway, I had a backflow valve installed at the same time. I had them back out to do the plumbing for a new dishwasher, which could not go next to the sink because the cabinets are too shallow (they're old.) We usually ask for Tony, but every plumber they've sent has been great.
    - ANN W.
  • A
    The two guys from Sal's were better than I thought,, from the time they were here until they finished the job. Were neat,professional,answered all our questions and concerns,cleaned everything up and were a real pleasure to work with. We'll definitely use them again when the need arises.
    - toni a.
  • F
    Kevin was to come today between 8:00-8:30 am. No one showed up, and I did not get a call from them. I waited until noon, called the company and spoke with a female. I told her what happened, and she said she would let the manager know. I never received a call back from the manager. Well, this company is definitely off my list. Evidently, a bigger job must have come up again. Their professionalism is terrible. I do not recommend them.
    - Diane W.
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Plumbers in Cuyahoga Falls

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