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Hvac Repair reviews in Cuyahoga Falls

  • A
    Blind And Sons LLC
    He worked downstairs and outside and told me my old (15 yrs) air conditioner was on last legs. Arranged for Comfort Expert to come talk to me about replacement. This man was professional & courteous. Seemed to be knowledgeable.
    - Alicia S.
  • A
    Blind And Sons LLC
    Wonderful! Chet explained the cost of the service call and repair. Then he offered an alternative of a one year service contract which turned out to be a MUCH better idea! Now we���ll covered and our original warranty is protected more effectively. Chet was very knowledgeable, professional and trustworthy. That is all very important to me!
    - Karen C.
  • A
    Jackson Comfort Heating & Cooling Systems Inc
    I called and a technician was scheduled for after his first job. Alex arrived at about 10am. Inspected our furnace and cleaned and replaced what was needed to get my furnace working beautifully! Thank you Jackson Comfort!
    - Kim T.
  • F
    Service Experts Heating & Air Conditioning
    On July 5, 2019, my air conditioner was not working. There was water under my furnace. I called Service Experts because they put in my furnace/AC in 2007, and I have used them over the years for my tune-ups. The representative I talked with on that Friday, told me no appts. were available on Saturday, but Sunday, July 7th, I could have one, and I chose 8-10 am. I even received an email confirmation of my appt. from Service Experts. No one showed up or called, so I called at 9:55 am, and the rep put me on hold, and then told me the tech was running late, but would call 30 minutes before arriving. It was now 2:25 pm, and heard from no one. I called again, and this time spoke with Natalie. I was put on hold for awhile, and she came back, telling me I never had an appt. and they do not make appts. on the weekends. So, the two previous repres. lied to me. Natalie said she talked with a technician and said i would be the next customer.How do I know this for sure, when this company has already lied to me twice? In previous appts. with this company, I have had them be late, and they even called me the day of my appt last year, to say they had an emergency and if I would change my appt. to Friday or Saturday!! This company also tries to sell you things like tankless water heaters, even though my 2 water heaters are fine! Needless to say, I will not deal with this company again, because of poor customer service and lying. In their recording, as you are put on hold, waiting to talk with a representative, they say, "We are the best in the business." In honesty, you are not. Call another heating and cooling company!
    - Diane W.
  • A
    JENNINGS HEATING & COOLING
    Need new heat pump and furnace.Technician was Greg Browning, who was very good and friendly. He took time to show me what the unit should do but it did not do it. Recommendation a new heat pump and furnace. He set up the appointment for a estimate on a new unit. Very helpful!!!!
    - Estel S.
  • A
    Blind And Sons LLC
    We originally called Blind because our 19 year old a/c had stopped working. At the same time, I asked for their furnace tune up (which was on special) because our 9 year old furnace had been running louder and louder for the last few years (we aren't usually tune-up people, so it had been a number of years since either unit had been looked at, cleaned, etc.) I called on a Friday, and they offered to send someone Monday. The company could not specify what part of the day they would arrive, so my husband took the whole day off. He doesn't get paid for his time off, but he was OK with having an excuse to have a long weekend. The tech found the a/c had a bad fuse and replaced it, which got the a/c going again, but he suggested there were other repairs that should be done at an additional cost - which we opted against. He then did the furnace tune-up, but noted that a repair (around $750) would be needed to fix the furnace issue. We weren't surprised by this, because something had obviously been going wrong with the furnace for a while. Blind does a "buy-back" for a portion of their service call, if you decide to replace your furnace or a/c (I think within five days?) after service has been done. So, we had them quote a new a/c because while it was running again, 19 years is a ripe old age, and then we asked them to quote a new furnace as well, because a $750 repair seemed large enough to entertain the idea of just replacing it. I asked the sales rep Jim what he would do, and he said repair the furnace and replace the a/c, which I thought was a reasonable answer - with points for not pushing a new furnace. But, there is a little bit of a price break for doing furnace and a/c together, and with the service "buy-backs" on the work they had done on both units, we opted to go ahead and replace both, because we may sell the house in the next few years, and who knows how much it would cost to replace them down the road with possible inflation? Blind mainly supplies Lennox furnaces and A/C, which would not have been my first brand choice. At one point I did ask about other options, but we never got around to actually getting a quote on alternatives. I could have pushed the question, but the Lennox units come with a 10 year warranty (provided you get annual check-ups by Blind or another furnace company), which we were told covers everything, so we decided we would just go with the Lennox and try very hard to be good about the annual maintenance. Wish us luck on that. Jim gave us quotes for three levels of a/c furnace, and like a lot of people, we opted for the mid-range units. A replacement appointment was made, and my husband took another day off. The only down side was that they called on the day they were supposed to come, and said they would have to reschedule because they had trouble getting the units we had ordered. The Lennox facility had been hit by a tornado a month earlier - I googled and the news pics were pretty bad - and we were told this was the reason behind the problem. The sales rep apologized and said he would call when the units had arrived, and that we would be upgraded to the next level of furnace and a/c at no charge. A few days later, he called to say they were in. So, hubby got a third unpaid day off, but again, he never minds too much about staying home. Really, I probably didn't need him to be home, but like having him home when workers are around, in case issues arise. The install took two techs (Jay and Dave) most of the day, but everything went smoothly. They cleaned everything up really thoroughly when they were done, and showed us how to set the new AprilAir thermostat that came with the install. As promised, we were upgraded on both the a/c and furnace at no extra charge. It has been about a week, and the a/c is running well. We have yet to try the furnace (other then their test run), because of the hot weather, but I am looking forward to a much quieter winter.
    - Karen M.
  • A
    JENNINGS HEATING & COOLING
    Jennings was excellent to work with. They were really understanding and helpful while diagnosing our existing unit, and they were incredibly efficient in installing the new system. The company was very upfront about the process and all costs, and they were very punctual and friendly when they arrived. The work was completed even faster than we anticipated. We would happily work with them again.
    - Robert T.
  • A
    JENNINGS HEATING & COOLING
    Andy he did an excellent job with my furnace and air conditioning installation. He was prompt, courteous, and personable. He made sure that all my questions were answered throughout the whole process. It was evident that he is knowledgeable about his trade. Cleanup was excellent, also. I wouldn���t hesitate to hire him again.
    - Susan F.
  • A
    Blind And Sons LLC
    We had our furnace replaced this past winter by Blind & Sons, We received an estimate which was quite reasonable. Because of a cancellation, our install date was the following day. Timing is everything! The installers Ron and Dustin arrived on schedule. They explained the process and got started. They were very professional and treated our home as if it was theirs. They were efficient in their work and the job was completed on time. We are very satisfied with our new furnace. Thank you!
    - Donald and Linda M.
  • A
    SOLON HEATING & AIR CONDITIONING
    Neal came out and ry to make the existing unit work again, but was unable to and recommended I replace the unit. He worked with my home warranty company to get them on the same page and then quickly replaced the unit. His prices were fair and I was very happy with the work completed.
    - Christopher B.
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HVAC Contractors in Cuyahoga Falls

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