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House Cleaning reviews in Cuyahoga Falls

  • A
    Brown Industrial Cleaning Service
    Brown services were very professional and punctual when they cleaned my house. Over the weekend, we have a lot of family staying with us and friends over for a party and they did a fantastic job cleaning all the rooms in our house including carpet and floors.
    - Rob S.
  • A
    Booking Maid Easy
    The incoming tenants were happy with the work. They had seen the apartment before it was cleaned and had specific issues with the cleanliness, including the oven, refrigerator, and window frames. The results satisfied them.
    - R Daniel K.
  • F
    Amanda Joy's Home Cleaning
    Customer service is a non-existent. GET YOUR detailed QUOTE in writing -- words mean nothing! First of all, they were late -- no call, no text. My long story: My F is based almost entirely on Amanda Joy's way of dealing with an unsatisfied customer. The clean itself could've been fixed. I texted her within 10 minutes of her crew leaving and sent her photos. She said she'd let me know about when she could come back and then didn't let me know. The clean was August 27. I did not hear back from her regarding day/time that she was coming, so I messaged her August 28 at 9:43 pm to see if she'd figured out a day/time -- she said Friday and she'd let me know the time. Again, I didn't hear from her, so I messaged her Thursday to see if she knew approximate time for the next day. She said she was doing the schedule that night and would let me know. She didn't let me know. I do not recommend this company. Yes things were missed and I've submitted photos -- but this could've been resolved if Amanda had shown up to remedy, like she said she would. She didn't show and didn't call. I asked her August 30 what had to happen for us to proceed with this (my cleaning situation not being resolved). She didn't respond. After not hearing from her, on September 3, I took to Facebook looking for recommendations for a new cleaning company. Lots of people responded, including Amanda Joy offering to give me an estimate. I said something like, are you serious -- I'm still waiting to hear from you about last Friday! She then offered to refund me $50. But, soon after rescinded her offer because I had responded to someone on FB who recommended Amanda Joy -- I responded to the post, "never again." She said she was taking the offer back because of what I did on Facebook. She then posted on Facebook that she'd pray for me. I wasn't asking for prayers, I was asking for her company to do what they told me they'd do. I was told they'd be here for about two hours with 5 people. Instead I got a 75 min clean(max) and things weren't done that I was told would be done She says she is at every clean but she wasn't at mine -- even though I specifically asked her to be at mine. Her husband was the one who gave me the quote and he seemed to have an amazing attention to detail -- which I liked. He was very personable and seemed earnest. He even told me they'd clean inside my window sills -- and he pointed to where he'd clean. Amanda then told me he didn't say this. She also posted on my BBB complaint that she thought nothing would make me happy. Everything she did (and didn't do) after the clean added insult to injury. This was my first time trying to have someone clean my house. It's been a crappy experience thanks to Amanda Joy. If someone hires a service, is unsatisfied, communicates with the business, and is open to the company returning to fix the problem -- but the company doesn't -- and doesn't communicate -- then the customer should be free (without retaliation), to post their experience so that others can have eyes wide open if they want to enter into business with that company. I have learned from this though -- I'm getting written estimates this time -- stating what will be done. It's noteworthy that the "review" feature is not enabled on the Amanda Joy Cleaning, LLC Facebook page.
    - Debra b.
  • A
    Best Ever Cleaning Inc
    The owner came to my home and did the job personally. She was very pleasant to have in my home. She is willing to please and accommodates to my special requests. My house was sparkling clean when she was finished.
    - John J.
  • A
    Your Dream Clean
    My husband and I are both in our 80's and finding people who are patient and professional is hard. It isn't like it used to be. Don has Alzheimer's and requires constant care, which leaves the housecleaning as last priority. This company has been a God send to us. They are patient and kind with Don and his constant barrage of questions and I can always count on them. They are timely, fairly priced and remind us of the way companies used to be.
    - Joyce W.
  • A
    D's Deep Clean
    This went well she came early which I was grateful for she cleaned fabulously very very very nice person I never met her till today when she came to my house I would completely trust her at my house she���s a very very nice person
    - Sherry M.
  • A
    Your Dream Clean
    I am a single guy living with my dog and I needed someone to come in and clean weekly as I travel for work. Dream Clean has been coming for a few months now and I love their service. Never once have I had a complaint, they are friendly, funny and always go out of their way to make sure I am happy. I love the little special touches they perform (folding the toilet tissue being one of them) as it just adds a little extra zest. Highly recommend them.
    - Ryan F.
  • A
    Your Dream Clean
    Hired Your Dream Clean to come in weekly and clean the first floor of my home. Had knee replacement surgery and just cannot do as much as I did in the past. Reasonably priced, thorough and on time. Couldn't ask for more. Highly recommend.
    - Morgan J.
  • F
    HEAVENLY TOUCH MAIDS
    The lady said she would check on the service area and never called me back. I dont think stow/cuyfalls to the hudson/ streetsboro border is too far or they need to better advertise the service area. Clearly they are not in the business of customer service or needing new customers.. I would recommend looking elsewhere since they missed out on a large job here.
    - Anna S.
  • A
    Ray's Cleaning Service LLC
    Since we only had a few days before we were moving in, I looked up providers online and picked Ray based on the reviews. Ray was able to schedule me in for that week, which took so much stress off my plate! Ray and his team showed up right on the dot, and got to work quickly. He walked me through the basement and pointed out what he would do, including changing out all the dim bulbs for brighter ones, which made a huge difference in the space. They also carried out a lot of junk the previous owners had left behind, including breaking down a splintering wooden work bench that was too big to move through the door. He and his crew were polite and friendly. They got the job done in around 4 hours and got the basement sparkling clean. No cobwebs, mud, mystery stains, or dead bugs! I love how my basement looks and I am no longer grossed out by walking downstairs! My husband was blown away when he saw it that evening. I have only lived in new construction up until this point and I don't think I've ever had a cleaner basement - something I never thought I'd say about this place!
    - Samantha F.
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Home Cleaning Services in Cuyahoga Falls

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