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Garage & Driveway reviews in Cuyahoga Falls

  • A
    It went very well. Dillion was very knowledgeable and lead me to perfect garage doors that would improve the look of my house. Once I had the garage doors picked out the order process and installation of the garage doors was very quick. Dillion did an excellent job with the installation and was very trustworthy. I left him a lone for an hour while I ran an error. I would highly recommend this company to anyone looking for new garage door or repairs to their current ones.
    - Adam A.
  • C
    The two projects (the stamped concrete patio, and the drop-ceiling in basement) went okay-to-mediocre. The okay job was the drop ceiling, quality was okay-to-good on that, but the communication process and consultation and 'advice' was rather mediocre. The mediocre job was the stamped concrete patio (a 14x16 stamped concrete patio) which we noticed a flaw right away after it was completed (and which the project manager also admitted) but about which apparently we couldn't do anything since we had already paid the final installment and we signed (the contract spells out that by signing you agree that the job is to your satisfaction). So, ultimately, we ended up powerless. The flaw in the patio is what we believe a structural issue --when the concrete was poured, a section of it developed a low point right in front of the bottom step (from the door to the patio), which tends to collect water whenever it rains or when we water our flowers (and there's water from the hose). The fact that rainwater collected in that low spot was something the project manager also saw when he came to see the completed project --it so happened that it was raining earlier that day, so the evidence was right there in plain view. He did admit that "oops, this was not supposed to be that way" but he shrugged his shoulders and said, "well, some materials you can't control how they behave." We believe that this is not primarily the fault of the 'nature of the material' (i.e. the concrete) but rather poor leveling of the surface overall. This low spot in the past two years has actually contributed to some slight "moss" growth (and discoloration) in that area, since it's almost impossible to have that area (about 2 square feet or a bit more) entirely dry. Water tends to sit there even after I sweep the water away and try to push it out of the patio completely. We are NOT HAPPY AT ALL about this, because it has compromised the overall quality of the patio, let alone it is a source of moisture. I would advise people to NOT HIRE this company for similar projects. I considered taking the company to the Better Business Bureau and filing a complaint with that office, but I am not confident that it will work or that the issue will be resolved, because from what I understand, once concrete is poured and set and sealed, there's little you can do to correct leveling or grading. This should be done before. So in our experience, we paid roughly $5,000 (maybe it was $5,300 --can't remember precisely) for a stamped concrete patio that has a problem and this is not a good experience. There were additional concerns with the quality of the job performed for that patio: there was no proper explanation about what we need to do to prepare for the day they would come to pour the concrete. Our gutters had lost of debris --which started blowing into the concrete once they poured it and left indentations that were not meant to be there; they could have told us ahead of time to clean the gutters (or at the least gather any excess debris that may fall into the concrete). We got the impression that they were rushing the job because the scheduling for the job to start was on the Friday, just before Memorial weekend. I know they knew something went wrong when they poured the concrete because I was inside the house (in the dining room which leads out to the patio) and although I couldn't see outside because they had put the protective plastic over the glass door, I could hear voices. And at some point I overheard some talk (though I couldn't decipher exactly what they were saying) that had a tone of concern. Anyhow, I know it's even too late to write up this review two years later, but I feel it's necessary to say what went wrong.
    - Angela B.
  • A
    Jeff was awesome. I called him on a Sunday and agreed to wait for service on Monday. I did have to call him back Monday morning around 9am to schedule his arrival time, but once onsite Jeff was very thorough and professional.
    - Tom S.
  • A
    Brandon and Logan showed up promptly and I reviewed the project scope with them. They immediately got to work and completed entire project with more than satisfactory results. My wife and I were very pleased with the outcome. The house looks great. I would recommend them to anyone for this type of work. Rick B
    - Richard B.
  • A
    They were great! The owner came to our house on a Saturday to talk with us and give us an estimate. Their cost was slightly lower than a big box hardware store that was having a 15% discount sale at the time for the same door and hardware, and $200 lower than a well-known, large competitor in the area. He answered all of our questions patiently and thoroughly with no pressure, and gave us good advice on cost-effective options for our modest needs. We chose a slightly more robust option than the minimum option, for our own peace of mind. The only bump was a minor one, where he said he would check with the supplier on Monday or Tuesday to confirm that our door was immediately available and would then call us to schedule installation. We hadn't heard anything by Thursday, so we called the office then and they scheduled us for Monday. Not a big deal since weren't in a big hurry, but something I need to mention in an honest review. The installer showed up on time and was professional and friendly. The job went smoothly and he cleaned up well afterwards. We are very happy with the quality of the door and the installation job, and are very glad we hired Automatic Garage Door Company!
    - Robert M. S.
  • A
    They came out and determined that the door could not be fixed, but they quickly removed the door so we could get our cars out, ordered a new door and came back a few days later to install. They had previously fixed this door a number of times (over many years) and had warned us the last time they fixed it that we should probably start saving for a new door because it was on its last legs. Even with that, they gave us great advice on selecting. New door and I felt like they saved us money.
    - Julie D.
  • A
    They came out same day, arrived at the time they had mentioned on the phone, and looked over the issues. They did a basic tune up and fixed the piece that had broken, keeping work to a minimum as they agreed that it was time to stop putting money into this old door and get a new one. They were done is just under an hour. They gave us some insights into how much a replacement would cost and what they could do to keep the price down.
    - Julie D.
  • A
    There was a noticeable crack/dent in the garage door. I was totally sold on needing a new door when Brad was able to put together a cheap and easy fix with a piece of steel reinforcing the weak point in the door. He could have easily sold me on having to get a new door, but instead fixed it for just the cost of having them out. 100% recommend them.
    - David P.
  • F
    He was OK for about a week and then no longer returned my calls and got a bit hostle at one point. Our basement floor is torn up (concrete jack hammered out) and he never came back. I called for weeks with no response. DO NOT HIRE THIS COMPANY! He seems great at first and then just disappears. We now have to pay another company to finish the work.
    - Lichelle C.
  • A
    Very well. Love the shed and it's even nicer looking that I expected. They painted it barn red, and it had a window with black shutters and a flower box that I requested. I also added a gable window! John and staff members who worked on the shed, Sean, Mark, and Christian, were all very professional, efficient, and courteous. Would definitely recommend Just-A-Shed for anyone looking to add a storage shed to their property.
    - Nancy D.
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Garage And Driveway Services in Cuyahoga Falls

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