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Chimney & Fireplace reviews in Cuyahoga Falls

  • A
    I use my fireplace insert from fall to spring and need to have my chimney cleaned every year. I took advantage of Angie coupon for QPS. QPS office called me the same day to schedule. I'm very pleased with their work...I plan to use them again. I highly recommend this company because of their work ethic and customer satisfaction.
    - David R.
  • A
    All went great and the person completed the work quickly. His work was very good the replacement chimney and cover system are top quality and have given us no trouble since replacement. I recommended him to a neighbor and they were pleased with what eh had done for them. I am sorry I have forgotten the date of this work but I believe it was about one and a half years ago.
    - William and Joan H.
  • B
    He was careful and efficient in his work. He said the chimney needed much more cleaning than his visit could accomplish. He showed us photos of the creosote which remained on the inside of the chimney as well as a couple of issues with the flashing and cap, which he said he could fix.
    - PAM C.
  • A
    2 man crew arrived on time and worked diligently. One worked from the bottom up and the other from the top down. Because they were so thorough, they were here longer than expected, which was a very good thing. I'm confident they did an outstanding job. They were very conscientious about cleanliness and I didn't notice any dirt or soot left behind. When the work was done, they ran a video camera up through the entire chimney and I was able to view its condition on a large monitor. They assured me everything in my old 1930 chimney looked great. They didn't try to scare me into buying unnecessary work or maintenance. Very professional. Excellent value. Highly recommended.
    - Karen C.
  • A
    From the first phone call to the office it went very well. The lady I spoke with to schedule the inspection was helpful and friendly. Myke was on time and professional. He did a great job at explaining what he found during the inspection and some solutions for us. What I liked most was that he did not try to sell us on services we didn't really need. He told us what we needed to do for our fireplace to be operational, but recommended a few other things that were totally up to us. He even offered us ways to do some of it ourselves to save money. When he came back to do the repairs he did a great job!
    - Rachel F.
  • A
    Kindlestix has been our main source for Cherry firewood for use in our outdoor fireplace. The wood smells amazing, burns long and clean, leaving practically no ash to clean out. Wayne at Kindlestix was also very accomodating to my request for a big stump to chop our wood. He went above and beyond to locate the correct size and height stump and even had it delivered for me in time for the holidays. The staff is friendly and great to work with. They do a nice job of hauling and stacking the wood. They are very conscientious of keeping the delivery area clean with no bark or dirt residue remaining after each delivery. Kindlestix has become our main source for exceptional service and delivery when it comes to our firewood.
    - Kelly J.
  • A

    Overall I am very pleased.  Myke was very thorough and made sure I understood everything that is going on and what needs to be done to my chimney.  He showed me how it's actually LOOSE from my house.  It hasn't been anchored so we talked about caulking it, putting mortar in areas, etc. that could help. He explained to me what the ash dump door was and the benefits to making sure it doesn't have any holes or rusts.  I had no idea.  I could have set my house on fire! 

    I would greatly recommend Sooty Myke's Chimney Cleaning to anyone needing this service. 

    - Debbie F.
  • A
    The service we received was excellent!! Myke showed up on time. He took his time and made sure everything was perfect. He took pictures and showed us before and after photos not to mention explaining everything to us in detail. We recommend Sooty Myke's to everyone. We would never use anyone but Sooty Myke's!!
    - Michael M.
  • D
    We never got to the chimney sweep. The conversation ended after the first phone call, when he appeared very irritated at the question of, "what method do you use to inspect a chimney?". At the end of the conversation he advised that I just go with another chimney sweep because he can't keep up with the phone calls. Very unprofessional.
    - Clayton J.
  • A
    WONDERFUL! Fast and professional service, done right the first time, unlike previous company. There was a severe thunderstorm five days after the work was completed and for the first time in four years, there wasn't a drop of water in my fireplace. I highly recommend this company.
    - Patricia L. C.
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Chimney And Fireplace Contractors in Cuyahoga Falls

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