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House Cleaning reviews in Copley

  • A
    Maid Especially LLC
    I found Maid Especially on Angie's List and chose them due to having an "A" rating. I'm selling my condo and needed a move-out cleaning. I was able to schedule them to arrive within 2 days, which is amazing with companies these days. I had a couple of questions which I asked and received an email reply promptly. Adama was extremely professional. I'm new to using a cleaning service and this is my first time selling, so I didn't know I had should have had all my belongings removed. But, Adama was able to work around my things, and I asked her to let me know when I needed to move something while she cleaned. It was a two-day cleaning: spending most of the first day deep cleaning my kitchen with white cabinets and appliances, which is quite time consuming. I was really impressed on how clean she got the kitchen. And the next day, she cleaned 3 bathrooms and dusted the entire place including ceiling fans; she even helped me with cleaning my living room vertical blinds. In the end, I was extremely impressed by her professionalism, personality, and attention to detail. Adama is a great worker, and I highly suggest using her business. My place looks cleaner/brighter now then when I moved it. Thank you, Adama!
    - Joe K.
  • A
    Maria's Cleaning Service
    This by far exceeded my expectations! Maria went above and beyond to scrub our pesky white porcelain kitchen sink and tile shower. Admittedly, we hadn't taken the best of care with them, but they truly looked brand new by the time she was done. I've attempted a deep clean like that before but never came close to those results. Over a week later, and our house still smells fresh! Pricing is based on the size of your home and the services needed, but I will say we're getting our money's worth! Thanks, Maria!
    - Mark M.
  • F
    The Elite Cleaners of PCB
    Do not trust your rental condo cleaning needs to this person (Steve Willis), nor his company (PCB Elite and also dba as THE ELITE CLEANERS OF PCB). I changed to his company after listening to the wonderful claims of using trained personnel, having supervisors check the quality of the clean after each clean, reliability and much more. After having 8 cleans this year, only half were without REPORTED issues; all of the other cleans resulted in some kind of negative guest complaint. I had just spent a week in mid February cleaning everything to better-than-new condition, and replacing all of the linens with two (2) completely new sets of linens, as well as supplying a locked linen closet with "extras". Even though I received repeated assurances that our personal linens would be kept separate from other condo owners - as we spend a lot to have premium linens - and they would be laundered professionally, that was not the case. Earlier in the year, PCB Elite cleaners left a washing machine full of wet towels and bed sheets that weren't discovered for three weeks during a lapse in rentals - by guests who were greeted with a poignant smell of mold. PCB Elite denied that it was their cleaners and insisted they NEVER do laundry in the condo units they clean. Consequently, our less than 3 month old Samsung washer has a musty, moldy smell that permeates through the condo and to which I unsuccessfully spent a week trying to alleviate with different washes, chemicals and fresheners. A month ago - in a "turnaround" clean with guests checking out at 10 AM and new guests checking in at 3 PM, the new guests found all of the beds unmade, and the linens in the washing machine still wet!! With two occurrences of this happening, this company's promises and assertions are without merit. My wife and I made an unannounced visit to our condo this weekend, with hopes of relaxing. Our condo was cleaned earlier that day by PCB Elite, and the condition was less than desirable. We spent most of the evening of our arrival cleaning - from debris and sand on the floor, an oily film over all of the bathroom floors, and globs of red jelly on the outside of the refrigerator. The condo was in a general level of discord - with kitchen chairs lopsided, lamps not centered on tables with shades tilted 90 degrees - and on and on. All of the expensive and new linens I had just purchased in February were gone. The linen closet (locked with only PCB Elite having the combination) was empty of all of our replacements, and the linens in the condo were threadbare and of a condition that I wouldn't use to bath my dog with. The next morning - at 6 AM since I couldn't sleep, I emailed, phoned, and texted both the owner - Steve Willis - and the company numerous times every day for the last three days. I asked him to drop off our other set of linens so that I can turn the condo cleaning needs over to another company. Three days later, I have yet to hear from him, his company and have had no response.
    - John M.
  • A
    Booking Maid Easy
    I have tried other cleaning services and so often felt I didn't get my money's worth.  Booking Maid Easy has changed that.  I've had 3 different girls come to my house, bring their own supplies and equipment, and do a great job.  I have gone to once a month cleaning and now have the same cleaner.  All of them have been prompt, professional, honest, thorough and consistent in their work. I like that they are confident enough to ask me to look around and let them know if they missed anything.  If I have an extra task---like vacuuming my kitchen window treatment or the exhaust fan in the bathroom--they are always cheerfully willing to do it!  I really appreciate that my payment happens on-line and that communication with the company through email is quick and efficient!  If I could give 6 stars, I would!
    - Alan H.
  • A
    Downey Clean Carpet Cleaning
    Arrival was punctual and technician (very bad at remembering names) was courteous and got started promptly. We were responsible for moving furniture but  that was explained upfront. He did a very thorough job and we were pleased with the results. I will recommend Downy Clean Carpet Cleaners to family and friends. 
    Great job!
    - Patricia B.
  • A
    I have been using MTO clean for about a year now on a monthly basis. They have fair pricing and I am very happy with their work. They keep the same maid so they know your house and I am very happy at the results every time. They are quick to fix any issues that arise. We went through a first floor remodel and they were great about charging by the hour instead of the normal rate. I also like that the supervisor comes every now and then to check up on how things are going. I'm normally a snob about how clean my house is and they are definitely up to par. Thank you for making my life easier!
    - Kreena M.
  • B
    Used Heavenly Touch for about 2 years and the overall quality was very good at times but more often than not was not thorough and there seemed to always be missed areas.  There is a lot of turn over in my opinion in 2 years of every other week cleaning we probably had between 15-20 different woman in our home (because it's a 2 person crew).  If it was a time when we had a great team leader than our home would shine & be to our liking, but other times there would be major misses (not vacuuming the master bedroom, fingerprints/dog nose prints left on front windows by front door, office desk not dusted), etc.  I will say that  everyone was always delightful & friendly & seemed to be hard working, always polite and very trustworthy.  
    The service just was too inconsistent that I had to cancel.
    - stephanie m.
  • A
    Ray's Cleaning Service LLC
    They're good. We were very happy with them. The owner was with his crew the whole time. Everything we wanted different, they would do for us. I thought they were a little expensive but after checking around, I guess it was pretty much the going rate. The thing that I liked about them is that if there was a little something that I wanted done or they may have missed, they went right back and did it right before they left.
    - Jerry M.
  • F
    Contemporary Living Services
    I called this company for window cleaning and other cleaning services.  I got their voice mail and expected a call back.  Several days later, I received a call back with just a phone number.  I returned the call and never heard from them again.  I explained I was new in town and would appreciate knowing if they would be able to help or not.  No call, no feedback.  This was very disappointing.
    - Kathy B.
  • A
    Contemporary Living Services
    I chose this company because of the great reviews on Angie's List.  They were accurate.  The owner/operator got back to me quickly, came out to my house and listened to exactly what I wanted.  I didn't want a whole house cleaning, just certain things.  He came out and spent 5 hours cleaning!!!!  He was awesome and thorough.  He appologized for spending so much time and explained that it wouldn't take nearly as long next time.  I personally didn't mind that it took so long especially since we had a set price.  Very pleased.
    - Walter B.
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Home Cleaning Services in Copley

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