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Door Installation reviews in Copley

Real People ~ Real Reviews ~ Real Results

  • I scheduled an appointment for a garage opener replacement assuming that the old opener had failed.  The service technician, Mike W., arrived promptly and thoroughly inspected and tested the door hardware and opener components, (springs, rollers, screw drive), before just going ahead with the scheduled replacement.  The problem was the old opener as anticipated, but Mike made sure that this was really the problem before doing the replacement.  Mike had detailed knowledge and experience related to garage doors and openers and was able to educate me not only in the newly installed product, but also in openers and doors in general.  He took the time to program and explain the operation of the new opener and also to check and lubricate the garage door hardware.  He also gave me good advice on how to maintain the opener and how and when to lubricate the door springs and rollers.  He even took the time to look at my openers on my barn doors and adjusted one and instructed me on how to fix the other! Mike was professional, enthusiastic and very positive about his job and his company.  Many times customers are skeptical about companies having the customer?s best interests in mind, but I am confident that Mike W., (and Action Door Service by association), had my best interests in mind.  I was very satisfied and would highly recommend Action Door Service.
    - John T.
  • They were honest, and they were up front with the cost. They didn't lie and didn't stretch it. We had another company that came out and gave us twice as much, and I didn't feel comfortable with the guy who came out. They were really good, they were responsive, they cleaned up really well afterwards, and they had to put the windows from the inside of the house, and they were really careful with their shoes, and not making any mess from the inside. They put furniture back that they had to remove to put the windows in. They were really good, you wouldn't know as far as the mess inside the house. The one thing that they did wrong, was that I had wanted them to put a different frame for the sliding door in the kitchen, and they said that it was a special order, and they apologized profusely about it. They said that they would put this one now, and then they would change it once the other one came, and I told them that we would stay with this one for now, and I don't even notice the difference from what we wanted. It has a narrow frame, and we wanted a narrow down the side, and deep down the bottom, but it looks fine. It saved us some money and the aggravation of them having to come back out. They were very responsive about any questions that we had, like about the color as we have different colors in different rooms, and they followed up. They cared about how I felt. The people who came out were really fun, and they chatted with me. I had surgery a few weeks before, and I couldn't move around, so if I wanted them to move anything they would move them. They worked for the price too.
    - Michael C.
  • My installer was great, clean and fast, he did a great job...  The only thing I would tell this company is letting you know whats going on at all time I had to call about my door a couple of time to ask whats going on,, but beside that great company
    - Jack H.
  • Phil`s construction came highly recommended from a friend who had this Co. do roofing on 2 of their houses. We had contacted 2 other companies for an estimate we never heard back from one and the other came while we were not home and put the estimate in the mail. When we called Phil`s construction, we received a call back the same day from the owner Phil who set up an appt. to meet with us and give us an estimate. When Phil arrived he was right on time and very professional and friendly he knew that we have lived in our home 38 years with the same windows, therefore he brought siding and window samples with him. He gave us an estimate and explained the window and siding Alside products. The colors were chosen with some help from Phil, my husband is a hard sell but liked Phil and his presentation immediately and hired him to do the work, it was my intention to get a 3rd estimate but since my husband was so pleased we went with Phil and I`m so happy we did. Phil placed the order the next day and the work began in about 10 days. Phil and his crew of workers showed up on time and put in a full day`s work often working beyond what would normally be quitting time, they cleaned up each day. Phil is very thorough and as the work progressed he addressed each problem he encountered and did repairs as needed. Some of the problems involved the roof which he detected was not done properly, the front porch sagged on one side and he reinforced the porch, he enclosed the area at top of our bay window and other small issues. We have an enclosed sunporch which only had an old storm door on it and when it rained we always had a wet spot at the door Ishowed it to Phil and he suggested putting a regular entry door on and that would prevent the rain from coming in. We met at the store and he helped me pick out a door and my husband and I love it. Phil is very precise when putting on the molding for the siding so much so that he does it all himself he did a fantastic job. We are more than pleased with the work Phil and his crew did, our neighbors, friends and family are impressed and we highly recommend his company. Also My mother-in-laws roof had a leak and even though Phil had a busy scheduled he worked her roof replacement in and did a fantastic job they also are HAPPY CAMPERS.

    I`m sure I`ve left something out to Praise this company for but I`m sure you can tell they are TOP NOTCH.
    - Patricia S.
  • They are just perfect. They are very knowledgeable about their products and are very helpful in describing all the different doors. The installers do only doors and windows so they were experts in that field. They were great too. They installed properly and did nice work. We were very satisfied. We got a Provia Storm Door. We had got another estimate for the same door from another place which was double.
    - Patricia S.
  • Rich was prompt, professional and responsive. The roof leaks were inspected and repaired. We discussed options in case the initial repair would not be sufficient. With respect to the door, the door itself was in satisfactory condition but the 9-panel window was damaged due to thrown stone from a neighbors lawnmower. Rich recommended door replacement vs. the glass insert replacement. Though the door replacement would be slightly more on an installed basis vs. just the glass, the final result was the new door (and it was purchased with a 9 panel window) looks great. Following installation of the door, we both found that the original handle and lockset was smaller than the pre-drilled door holes. A new lockset was purchased at Home Depot and installed as well. I'm looking at having Coach Construction tackle a larger repair in my home next Spring.
    - Gary B.
  • unknown
    - Attila P.
  • The entire process was smooth. I would recommend Champion to anyone. My sister and mom have both used this company with satisfaction.
    - Cindy R.
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Door Installers in Copley

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