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Obgyn Care reviews in Concord

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  • The  doctor herself is top notch.  I had been a patient of hers for a number of years before she moved from a practice in Mentor to the Geauga Women's Specialties group and I trust her implicitly with my health.  The problem lies entirely with the administrative staff. Calls are seldom answered, messages are seldom returned, and paperwork is consistently misplaced.  I lost track of the number of times I requested that they remove me from their automated calling list since I work nights and didn't appreciate being awakened at, what is for me, the crack of dawn, by a robocall.  Even though I am no longer a patient, I STILL get these calls. 
    In order to make appointments, I have had to get in my car and drive to one of the practice's locations to be able to get the staff's attention.  On one occasion, their office called to cancel a surgical follow up.  I returned that call less than a minute after  the voice mail they left, only to be told by the answering service that the staff had already gone. This is typical since, no matter what time you call, you're far more likely to get the service than any actual office personnel.  I left voice mails for three days running yet no one would return my call.  Again, I had to get in my car and travel to the nearest office to make that appointment.  I ended up not being able to reschedule until some four weeks later and was left in limbo for that entire time wondering about the status of my biopsy findings.
    During my final visit, I notified the doctor that, while I greatly respected her, I could no longer deal with the numerous problems engendered by her office personnel.  She was apologetic and offered to waive the copying fee in order to get my records transferred to the physician group I intended on moving to.  I should have known that even something as simple as that would get screwed up as I recently discovered that, not only was my file never copied and sent out, but that they have no record of the release I completed that day. 
    A final nit to pick is the hospital this doctor is affiliated with.  While Geauga Hospital seems nice enough, it's pretty inaccessible from my area unless you take local roads the entire way which makes it pretty inconvenient. All in all, there were just too many hurdles to jump for me to remain a patient of Dr. McNamara's.   
    - Marianne C.
  • The practice is called Tri Point Medical Center. My wife is actually there. We just had a boy. She?s still there. It has nice rooms. The staff has been very friendly. The office environment is very professional. They were actually pretty booked over the weekend. We tried to get in over the weekend and they were full and then we were able to get in so the availability is fair. I would continue to use the practice in the future.
    - Rudy K.
  • Dr. Tucker was friendly, down to earth, and she answered my questions thoroughly.
    - Linda J.
  • unknown
    - Rebecca S.
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Obstetricians in Concord

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