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Hardware Store reviews in Concord

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  • I've used Frank for at least 10 years. He comes out within a couple days after call. On occasion besides cleaning the gutters he helped with other jobs. Such as installing some second story shutters, and re-attached down spouts that have come loose. On one occasion he reconnected a downspout to the below grade drain tile that had sunk and become dis- connected.
    - Jim K.
  • I was having a problem with vandalism during construction and needed to protect the house. I also wanted hurricane shutters to protect from storms, etc. The house is new construction and I needed shutters that were easy for me to handle and were attractive. Many of the spans where the shutters were installed were huge and everything had to be special ordered. Plus, the building department in the city where the house was installed had never (knowingly apparently) had this type of shutter installed. So they kept changing their mind about what would pass inspection. The and quot;Shutter Guyand quot; worked with my builder as well as the city inspectors and myself to get these approved. He has been so patient and has been a delight to work with. The shutters actually add to the value of the house and attractiveness. He also managed to protect my and quot;eyebrow windowand quot; which I was afraid I would no longer be able to see out of. I would definitely recommend this company and would use them again.
    - Lois F.
  • I dealt with a salesman named Ken Wicks at the Mentor, Ohio branch.  He told me he could deliver the siding package in two weeks and required that I make a downpayment in advance of $16,000.00 before ABC Supply would even order the material from the factory. 

    This material is supposed to be a standard product finished with a standard color from the Certainteed color pallate.  After 2 weeks I called ABC asking what time my siding would be delivered.  I started getting excuse after excuse about where my siding materials were at and ultimately they kept up thier lies and misinformation for an additional 4 weeks.  Finally, they delivered the siding on August 5th 2011 and they shorted me all of the 5/4 x 6 trim boards which were the trim needed to go around the windows.  Without the 5/4 x 6 trim boards, my siding installer could not even begin installing the siding.  It took another 2 weeks to finally get those triim boards.

    I should also mention that ABC had completely screwed up the invoicing and, upon the initial delivery, demanded an additional $7,500.00 before they would even unload the materials that I had already put down $16,000.00 for.  It took several weeks to get them to admit they made an error on the invoicing and make the correction.  After having paid in full, and getting a correct invoice and statement showing my purchase was paid in full.  I started getting collection notices allegeing I still owed ABC Supply over $1000.00.  

    I dealt with Chuck who is the store manager at the Mentor, Ohio branch but he was of little assistance.  I will never order materials from ABC supply nor would I recommend anyone else to buy from them.
    - chris w.
  • I did pay more than the big deal. They are close and convenient. I have been using them since they were built. I had no problems. I will continue to use them.
    - James B.
  • The know it all
    - patrick s.
  • Great customer service, The paint department is the best in the city
    - patrick s.
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Hardware Stores in Concord

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