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Child Day Care reviews in Concord

  • D
    Several things happened that were unacceptable but the top two: my grandson was bitten several times and the head of the center, Marcia Jenks, is nonresponsive. I called on more than two occasions and left messages. My phone calls were never returned. I tried to see her in person twice and was told she was not in. I asked to make an appointment and the women in the front office said that Ms. Jenks would call and set up an appointment; she never did. Children and family services became involved, in another matter concerning my grandson, and they also contacted Ms. Jenks. I was told, and have seen transcripts, that they tried on several occasions, over a 7 week period to contact her and she never followed through with them either. I actually feel horrible because I referred my daughter to New Promise. It was the first time my grandson was in daycare. My daughter had stayed home with him for two years and was dreading going back to work. New promise was a financial burden for her family, but I had hoped that the leader of a "Christian" organization would have Christian values.
    - Kim G.
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Day Cares in Concord

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