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Carpet Cleaning reviews in Concord

  • A
    Green and Clean Home Services
    The technician was amazing, He explained everything and was very friendly and professional. He was very knowledgeable about the chimney and took a lot of creosote from the chimney. I was very happy with the upholstery cleaning as well!
    - Anna Marie K.
  • C
    M D Carpet & Oriental Rug Cleaners
    They were prompt and very nice. The technicians were excellent. I had an area rug cleaned and the binding on the rug was torn when it came back and they told me that that was my fault because the rug was old, but it was not even five years old. So, I do not know what the problem was. I think it was when they put it in the machine to clean it. They rip the binding because it was not like that when it left here. We had a little bit of an issue with that. They fixed it, but it took a long time and they sent me a letter saying that my carpet was not up to par and it was not their fault. So, I do not know if I would ever use them again. It took them about half-an-hour to an hour to finish the job.
    - James B.
  • A
    Cleveland Steamer

    Great.  Easy to schedule,  Very professional.  We've used them before and they are always on time.

    We have 3 big dogs so lots of carpet odors.  After the cleaning, everything smelled and looked brand new!

    - Marie R.
  • A
    Cleveland Steamer
    I would definitely recommend Cleveland Steamer to anyone wanted a quality carpet cleaning at a fair price.  We have 3 large dogs and don't get our carpets cleaned often enough due to the cost.  Cleveland Steamers did a great job and were very professional.
    - Marie R.
  • C
    Stanley Steemer
    Was not the best experience. It was average. I had six areas done and it was completed in approximately 30-45 minutes. I feel it was a hurry up job and feel I could have done better renting a machine and doing it myself.  I had previously used this company and had a better result. I know will look for a different company for my carpet cleaning needs.
    - Julie I.
  • A
    This was a rental I was moving out of. It took them about half hour. My sister-in-law was there to let them in so I never met any of the workers, but she said it went well. All the rooms were empty which helped to keep the price down.
    - David F.
  • A
    Organic Green Carpet Clean
    Tim was easily reachable by phone and very prompt in returning phone calls and scheduling. He did an excellent job with my carpets and I loved the essential oils he added. I love knowing that both myself and my animals are not walking on,  or breathing in harsh chemicals. He was very professionsal and friendly! I will gladly recommend him and would use his services again without hesitation!

    - connie c.
  • A
    Aqua Master Disaster Response Team LLC
    I couldn't have been more impressed or pleased with the job that Aqua Master performed - they have my highest recommendation. I have since hired them for other services such as carpet cleaning because the work ethic and response is stellar.
    - Christine V.
  • A
    Organic Green Carpet Clean
    I was thrilled with the results!  Tim took his time and a great deal of care to ensure that the carpet was as clean as it could possibly be.  I enjoyed talking to him too and wish him the very best with his business.
    - Patricia S.
  • B
    Downey Clean Carpet Cleaning
    I purchased a $99 carpet cleaning service for four areas. I called on August 23rd and requested an afternoon appointment, and gave them the coupon code .  The girl I spoke with confirmed that 2pm was available on that day.   I told her our movers would be there the day before and I needed a later appointment to give us time to clean the rest of the house in preparation for the carpet cleaning.  I called back on the 26th and asked if I could add four more areas in order to have the whole house cleaned.  I confirmed that they would be able to add the 4 areas to the 2pm appointment.  I was told that they could call when they were on the way to my home.
    On Saturday morning the 7th of September, I got a call at 8:45 am and was told that the carpet cleaner was on his way.  I told him that I had scheduled for 2pm and he told me that he did not have the 2pm information. He told me that he would contact the schedulers and could get back to me.  I called the scheduler and they also did not have the 2pm appointment time.  I insisted that they had given me this time and had confirmed it 3 days later.  They promised to try to find someone to keep the appointment.  Shortly thereafter they called back and said that they had someone who could be at our home between 4-5 that afternoon. 
    John called and told us he we running a little late.  He showed up at 5:15.  He came in with a service order that only specified 4 areas, not the 8 areas I had called in on the 26th.  He agreed to do all 8 rooms and promptly got to work.  He did a fabulous job!  He was very thorough, conscientious and professional.  His professionalism is what would encourage me to use them again.  However, I would ask for a written confirmation of the date and time the next time I made an appointment.
    - Mary S.
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Carpet Cleaners in Concord

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