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Business Details

Phone Number

Address
unknown
Columbus, OH 43220

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Description

Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home. Only Sears offers 3 unique ways to save on appliance repairs! 1. Standard Repair Service + 90 Day Guarantee • Cost is provided after technician diagnoses the problem • 90 day guarantee on parts and labor* 2. Flat Repair Cost + Extended Repair Coverage • $249.99 or $299.99 pre-set price (depending on type of appliance) • 1 year of coverage up to $500 for any additional repairs (includes parts)** 3. Flat Repair Cost + Multiple Appliance Coverage • $129.99 for your initial repair with purchase of Home Warranty Appliance Plan • 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99*** Book your appointment with a Sears expert technician today! * 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state. ** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply. *** Limitations apply” ...

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A few reviews for this pro…

RATED

01/16/2021

1/9/2020 - Appointment time slot 1-5pm Didn't show up. Did online chat with Sears - they told me to wait until 7pm because the previous job was taking longer. At 7:10pm, they cancelled. 1/15/2020 - Re-scheduled Appointment - Called at 9am to confirm. And told me I was last appointment of day. i asked if they would definitely show up. They said "yes". They called at 4:00pm to cancel appointment. An...

DESCRIPTION OF WORK
Dishwasher Fixed

CATEGORY appliance repair,small appliance repair

RATED

08/29/2018

Manufacturer no longer makes parts needed.

DESCRIPTION OF WORK
Gas leak on stove burners

CATEGORY appliance repair

RATED

08/22/2018

Our refrigerator was not getting cold, so I called customer service and was happy to be able to schedule a service at the same day, which was a very much surprise for me. I was calling them around 10:30am and the lady said she could schedule a service from 10am-2pm and said the technician should call me before arriving at my home. Hurrying up, I literally asked a half day off to go back home and w...

DESCRIPTION OF WORK
Refrigerator repair

CATEGORY appliance repair

RATED

06/19/2018

Took three trips. Dryer not heating. 1st replaced sensor. Quit heating again in three days. @nd replaced same sensor and told us 1st should have replaced thermostat. Told us it was working and left. He never checked it out as it didn't work 5 minutes after he left.. They were also 2+ hours later than the window they indicated and never advised us of time change. #rd told us that 2nd failed to conn...

DESCRIPTION OF WORK
Repair dryer

CATEGORY appliance repair

RATED

05/29/2018

The technician came as scheduled but could not find any fault in the unit and suggested replacing the mother board. We got another service to come over and they deterimined the problem to be the water level switch which was replaced for a couple of hundred dollars and the unit works as good as new. To add insult to injury, Sears charged my credit card for the inspection visit TWICE. I contacted Se...

DESCRIPTION OF WORK
Check Washer for issues with taking double time to run and also clothes coming out sopping wet.

CATEGORY appliance repair

Services Offered

Reapir cooktops, microwaves, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, ranges, range hoods, refrigerators, ovens, stacked laundry, trash compactors & washers.

Services Not Offered

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General Information

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Payment Options

Check, American Express, Discover, MasterCard, Visa

Senior Discount

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Emergency Service

Warranties

Yes