Master Clean Inc

A 1230 Reviews

Founded 1989 • Angie's List since February 1996

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2020

Licensing

No License Required for Trade
Bonded
Insured
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Hours

Monday
7:00 AM - 5:00 PM
Tuesday
7:00 AM - 5:00 PM
Wednesday
7:00 AM - 5:00 PM
Thursday
7:00 AM - 5:00 PM
Friday
7:00 AM - 5:00 PM
Saturday
7:00 AM - 5:00 PM

Company Contact

680 Dearborn Park Ln

Columbus, OH 43085

Description

Locally owned & operated. 125 employees. No subs. Charges a flat rate. No travel charge. Additional phones - (513) 723-1181, (614) 338-1100. Additional DBAs - D and J master Clean Inc, Masterclean Carpet & Upholstery. Award Winning....

Verified Reviews

1230 Total Reviews
Reviews by Rating
A Rated
1087
B Rated
87
C Rated
34
D Rated
12
F Rated
9
Read reviews by category
carpet cleaning (1075)upholstery cleaning (120)air duct cleaning (108)house cleaning (33)floor cleaning (32)flooring (23)hardwood flooring (17)carpet installation (11)dryer vent cleaning (10)water and smoke damage (10)tile installation (10)window cleaning (1)
Showing 1-10 of 1230 reviews
A

RATED

01/06/2021

Very nice job. Polite serviceperson, thorough job, reasonable price. Would definitely use again.

DESCRIPTION OF WORK
Carpet cleaned in den, basement and stairs.

CATEGORY carpet cleaners

COST $140

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/05/2021

A

RATED

07/27/2020

David M. was right on time and professional. He quickly went to work and cleaned all items efficiently. The carpet, chair & ottoman, and the rug looks terrific! He left no trace he was here. Definitely would hire again and recommend!!

DESCRIPTION OF WORK
Carpet, oversized upholstered chair & ottoman, large rug

CATEGORY carpet cleaners,upholstery cleaning

COST $200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/24/2020

A

RATED

12/02/2019

Perfectly fine. I used them at least once a year.

DESCRIPTION OF WORK
Carpet cleaning

CATEGORY carpet cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/15/2019

A

RATED

11/29/2019

No surprises. Service expected was service provided. I'm happy :-)

DESCRIPTION OF WORK
carpet and rugs cleaned

CATEGORY carpet cleaners

COST $140

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/26/2019

A

RATED

10/22/2019

They just left a few hours ago, and things look and smells great!!!

DESCRIPTION OF WORK
Very soiled living room and half kitchen and stair rugs needed over due cleaning.

CATEGORY carpet cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/28/2019

SERVICE PROVIDER RESPONSE

thank you for the business
A

RATED

08/21/2019

I was able to secure appointment on desired date. They called at 8 am to advise morning arrival window. Techs Brandon & Jay arrived within window. They were professional, courteous, and efficient, and completed carpet cleaning in about 45 minutes. They advised some areas f concern (heavy traffic patterns) and suggested some additional services. They did forget to do 3' x 5' foot walk-in to master ...

DESCRIPTION OF WORK
cleaned upstairs carpet

CATEGORY carpet cleaners

COST $140

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/20/2019

A

RATED

08/15/2019

Well. The person came on time and immediately went to work. He showed me some vents which indicated to us that the ducts had probably never been cleaned since the house was built in 1997 since some construction materials could be seen in vents. I heard lots of noise of material being sucked out during the cleaning process. He was very careful to clean up any dirt after he was done and left my hous...

DESCRIPTION OF WORK
Air Ducts needed to be cleaned.

CATEGORY air duct cleaning

COST $399

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/20/2019

F

RATED

08/07/2019

before the appointment one quote was given and at the time of appointment different quote was given.

DESCRIPTION OF WORK
carpet cleaning appointment

CATEGORY carpet cleaners

WORK COMPLETED ON 08/07/2019

SERVICE PROVIDER RESPONSE

This customer has to understand oversized areas are counted as two, L shape area are counted as 2, steps over 12 are more areas, hall over 10 ft are areas. This is all advertised to the public and has been for 30 years. Prices are subject to change, based on layout of homes. Furniture prices can also change due to accent pillows, sectionals are extra. We do our best to quote exact pricing. Check w...
B

RATED

07/17/2019

We wanted to clean the rugs and carpets due to dog accidents as well as getting a thorough clean before our baby was due. They were prompt and polite during the cleaning. There was miscommunication between the cost of the cleaning that I received when I scheduled the appointment and when the technicians came out to do the cleaning. We asked for the stairs, hallway and 3 bedrooms to be cleaned alon...

DESCRIPTION OF WORK
Rug and carpet cleaning

CATEGORY carpet cleaners

COST $220

SERVICES PERFORMED? Yes

WORK COMPLETED ON 07/06/2019

A

RATED

01/19/2019

Called for estimate, and Jim came out within a few days. He explained the process, possible pitfalls, and how it might improve look. While here he scheduled to have technician come out later in week. Got call that morning from staff advising approximate time techs would arrive. Ryan & Ron arrived promptly. Ryan fully explained the process, timelines, and how it would go. They worked very efficient...

DESCRIPTION OF WORK
cleaned kitchen tile/grout

CATEGORY ceramic tile,floor cleaning

COST $240

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/19/2019

SERVICE PROVIDER RESPONSE

Thank you for the business

Services Offered

Carpet, Upholstery, Windows, Marble Cleaning, Grout, Hardwood Floor Repair, Replacement & Installation, Duct Cleaning, Full Janitorial Service.

Services Not Offered

Ask for details.

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes