HOME INSTEAD SENIOR CARE

A16 REVIEWS

Founded 1996 • Angie's List since October 2008

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Hours

Sunday
12:00 AM - 12:00 AM
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 AM
Saturday
12:00 AM - 12:00 AM

Company Contact

3220 RIVERSIDE DR STE C4

Columbus, OH 43221

Description

PLEASE VISIT OUR WEB SITE: www.homeinstead.com/132...

Verified Reviews

16 Total Reviews
Reviews by Rating
A Rated
13
B Rated
3
C Rated
0
D Rated
0
F Rated
0
Read reviews by category
in home elder care (15)medical alert system (1)independent living (1)
Showing 1-10 of 16 reviews
A

RATED

01/01/2019

Three of the four caregivers were excellent. The youngest of the caregivers was on her phone more often and not as attentive or helpful with light housekeeping, meal prep, etc as the other three.

DESCRIPTION OF WORK
In home caregiver

CATEGORY home elder care

COST $8,400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/28/2018

A

RATED

05/02/2018

While at first I found the 8 hour/weekly minimum a bit off-putting, but as the only caregiver of my 90+ y/o mother I was glad to have the time off. The only downside was that the cost of Home Instead was not reimbursable (at all) under Medicare or my mother's long-term health care insurance. Both caregivers we were assigned during the month and a half we used Home Instead were extremely nice, prof...

DESCRIPTION OF WORK
Respite care for an senior parent

CATEGORY home elder care

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/23/2018

A

RATED

01/16/2018

The group of ladies that provided care were all wonderful. The company was very receptive to my requests and did a great job matching the right caregivers to fill the needs of my parents and to match their personalities.

DESCRIPTION OF WORK
Took care of my 85 year old parents in their home.

CATEGORY independent living, home elder care

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/16/2018

A

RATED

08/16/2014

Caregiver was very kind and attentive.

DESCRIPTION OF WORK
Home care for relative.

CATEGORY home elder care

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/27/2014

A

RATED

08/09/2014

They didn't get the billing just right at the end so the guy and the company who have helped us were confused.  So the billing in the end was difficult.

DESCRIPTION OF WORK
I've used Home Instead Senior Care.  They transported me, cooked for me, cleaned and they did anything I asked.

CATEGORY home elder care

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/01/2012

B

RATED

06/27/2014

The owner, Nancy Barrett was very responsive. She came out and met with my dad to assess the situation. She then sent out the caregiver, Maria, who seemed very engaging and involved. They showed up on time and on the day they said they would. The biggest difficulty was communication. They had a policy that they didn't give the caregiver's phone number directly, so I had to call the main office. If...

DESCRIPTION OF WORK
We were using them for senior assistance -- we had them help my dad with cooking, light housework, and companionship.

CATEGORY home elder care

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/01/2014

A

RATED

03/19/2014

Every other Thursday, a person picks me up at my home.  Transport to the grocery of my choice.  Then help me with the actual shopping.  Once home, the purchases are put away.   The person has always been friendly and an excellent driver.

DESCRIPTION OF WORK
Transportation and help with grocery shopping. 

CATEGORY home elder care

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/06/2014

A

RATED

03/27/2013

Home Instead home care services were recommended to me by a social worker who works with older adults.  She was correct with her recommendation!  I found the staff at the agency to be very helpful and compassionate, and they took the time to listen to our experience with caregiving responsibilities for my father with dementia.  They were very professional, very caring and comfortable, and felt und...

DESCRIPTION OF WORK
I was needing caregiving services for my father with dementia. 

CATEGORY home elder care

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/30/2013

A

RATED

02/11/2013

I last used them in mid January. Their service worked really well. The person they sent was very good to work with, helpful and accommodating. The coordinator or owner, I am not sure what to call her, was prompt and on time. She brought the actual caregiver to us and made introductions, and stayed while we got to get to know each other, probably at least 15 or 20 minutes, and this was wonderful. T...

DESCRIPTION OF WORK
Home Instead Senior Care provided us with a caregiver.

CATEGORY home elder care

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/15/2013

B

RATED

01/03/2013

I was very impressed with them. They were very quick to communicate with me. They were very ready to meet with me. They seem very nice and compassionate. It is such a personalized, individualized thing. I thought they were very attuned to individualized need and if they have had somebody available, then I would have given thought to being up to using them. The people who are considering using them...

DESCRIPTION OF WORK
I met with the people at Home Instead Senior Care but they didn't have anybody that was available right away and I needed somebody right away.

CATEGORY home elder care

HIRE AGAIN? Yes

WORK COMPLETED ON 10/15/2012

Services Offered

NON MEDICAL HOME CARE Personalized care: Whether you are looking for someone to help just a few hours a week or need more comprehensive non medical 24 hour assistance, our Home Instead office provides CAREGivers who are: Thoroughly Screened, Extensively Trained, Insured and Bonded, Matched to Your Preferences, Professional, Reliable and Dependable. To you, it's finding a trusted solution. TO US IT'S PERSONAL

Services Not Offered

Medical Skilled Care

General Information
Licensed
Not Applicable
Bonded
Yes
Insured
Yes
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
10%
Emergency Service
Yes
Warranties
No
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.