ETHAN ALLEN

Founded 1952 • Angie's List since November 1995

B Rated | 16 Reviews

Service Categories

Description

Home Furnishings Sales and Interior Design. ....

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Verified Reviews

A few reviews for this pro…

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RATED

02/01/2013

I had hoped to replace the filthy carpet on my stairs that also had carpet beetles. I contacted them regularly over a 5 month period to make certain they had not forgotten. The installers spread the new carpet out on the filthy driveway then rolled it up, thus putting the filth on the top of the carpet as well as the back. Then they installed the filthy carpet in my stairs. I am waiting to see wha...

DESCRIPTION OF WORK
install new carpet

CATEGORY carpet installation

SERVICE PROVIDER RESPONSE

After reviewing your order with our company, these are the facts that our paperwork verifies: Your order was placed on Saturday, October 13, 2012. Your carpet was received in our store on Friday, October 26, 2012. When called to schedule installation, the customer stated she wanted to wait until she had vacation time. Installation was then scheduled for Thursday, December 6, 2012. Total time betwe...
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RATED

04/16/2012

I bought my table pads from them and they were fine. My experience with them has been great and they were really good, but their prices are heavy. I rate them highly and I would use them again in the future if needed.

DESCRIPTION OF WORK
I used Ethan Allen for buying table pads. I used Ethan Allen for table pads.

CATEGORY tablepads

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RATED

04/10/2012

They delivered the furniture and the salesman followed up with me.

DESCRIPTION OF WORK
I purchased furniture from them.

CATEGORY tablepads

F

RATED

11/29/2011

Overall our experience with Ethan Allen has been one of the worst, we have ever had with a company. We expected Ethan Allen to offer great service and a quality product. We didn't receive either one. We learned too late that other people, have experienced many of the same issues. Unfortunately, they never took the time necessary to file a complaint. Hopefully sharing this ordeal might prevent othe...

DESCRIPTION OF WORK
Purchased furniture, area rugs, slipcover, and stairway runner.

CATEGORY carpet installation,interior designers,furniture sales,alterations

SERVICE PROVIDER RESPONSE

In regard to the member's issues, we respond with the following: To Angie’s List Members: We strive to do all we can to satisfy our customers. We do occasionally come across what we refer to as a customer with ‘buyer’s remorse’ and in those cases it truly is difficult to come to an agreement where both parties are content. When given the opportunity to address and solve service issues, most of our...
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RATED

05/03/2010

It is a franchise so they will be found all over the country. I spent about $600. The sales staff was professional and not pushy. They allowed me the time to browse. They made it clear that if I had questions, they would be available to answer them. When I did decided what I was going to purchase, they made the process quick. The delivery took place as promised. I would hire them again.

DESCRIPTION OF WORK
Ethan Allen Design Center is the furniture store where I purchased an iron headboard. I also changed the frame of the bed and footboard. This was done in April 2010.

CATEGORY furniture sales

Services Offered

Full service furniture, accessories, window and wall coverings, carpet and rugs. Complete complimentary Design Services for our clients.

Services Not Offered

Furniture repair and reupholstering of non-Ethan Allen products.

General Information
Free Estimates
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Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
No
Emergency Service
No
Warranties
Yes