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Economic Appliance Service

Business Overview

customer rated

192 customer reviews

22 years on Angie's List

Contact Economic Appliance Service

Phone Number

(614) 279-2501

Address

4156 W Broad St
Columbus, OH
43228

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Request a Quote

About Us

Our knowledgeable and courteous staff is ready to help with all your appliance repair needs! Serving the greater Columbus area since 1985.

Contact Economic Appliance Service

Phone Number

(614) 279-2501

Address

4156 W Broad St
Columbus, OH
43228

View larger map

Ratings and Reviews for Economic Appliance Service

192 Total Reviews

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Showing 1-10 of 192 reviews

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A

Review: Appliance Repair Service
1 year ago

Fixing washing machine

All fixed - same day - great price - he walked in having the parts and didn't have to wait to order parts. Small mom & pop local company. Definitely would use again and recommend.
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
1 year ago

Dryer repair under home warranty

Dryer works great now. It took 2 visits for the definitive fix, but I really appreciate that the technician left a temporary fix in place on the 1st visit so we could still keep using the dryer while the part we needed arrived. He was professional, punctual, and effective.

Service Provider Response
Thank you very much, Mr. [Member Name Removed]! Always nice to hear our team is striving to keep our customers happy! Good Day! Economic Appliance
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
1 year ago

I have an LG refrigerator that leaked water into my unfinished basement. Another appliance repair service on Angie's List referred me to Economic Appliance.

From the very first phone call, they were professional, honest and considerate. The first visit was essentially an assessment as they had to order the part. When they came for the repair visit, they brought a wrong part their supplier had sent them. The third visit went very smoothly and they were able to finish the job. Each time, the repairmen were prompt, polite, friendly, honest. I would definitely hire them again.

Service Provider Response
Thank you very much! We are happy we could help!
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
1 year ago

Freon Recovery

Friendly & professional team. I only had the freon taken out of a fridge, but they were done quickly and straightened everything out. And cost was very reasonable. Thanks!

Service Provider Response
You're very welcome! Thank you for calling us, Happy Holidays!
Services Performed
- Appliance Repair
F

Review: Appliance Repair Service
2 years ago

Freezer repair.

Called once. Person hung up. Called back. Said too busy to do the work.

Service Provider Response
We apologize you had that experience, We were, unfortunately, short a couple technicians at that time and were unable to accept any new calls . I hope we can offer our knowledgeable service for any of your future appliance repair needs.
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
2 years ago

My dryer stopped heating

The repairman showed up on time, was courteous, knowledgeable and quickly fixed the problem. The only reason there's a "C" in some grades is the $69 fee to come to my house and replace a simple $15 part does not set this company apart from the competition.
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
2 years ago

I needed repair work done to an antique 1957 GE wall mount refrigerator.

It went great! Jake really understood how the refrigerator worked, not just how to look up replacement parts by number. He retrofitted a modern starter and overheat unit onto the antique compressor and all is still working great now, a full month after the repair was performed. I really appreciated his experience and knowledge and would go to him and his company first the next time I need my refrigerator repaired

Service Provider Response
Thank you, Mr. [Member Name Removed]! I remember that call, it was an interesting challenge that Jake was willing to undertake. Very happy it worked out!
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
2 years ago

Convection microwave oven

They weren't able to complete the repair because the oven is a Kenmore and Sears wouldn't help with a wiring schematic. The professionalism of everyone at Economic Appliance ensures that I will call them again if I need a different repair done.
Services Performed
- Appliance Repair
F

Review: Appliance Repair Service
2 years ago

On Saturday my refrigerator quite working.

I called on Saturday and scheduled an appointment. The appointment was for Tuesday from 8-noon. I got a call Tuesday morning saying they made a mistake and that they would be there from noon to 5p.m. No big deal. The technician showed up after 5:30pm. He tried to call LG and since it was after hours they were not there. He said he would call Wednesday morning. I heard nothing all day Wednesday. I called on Thursday and they said the technician would be there Friday from noon to 5pm. The technician never showed on Friday. Now it's been a week since I called them and no working refrigerator. The company called the technician on Monday and he admitted that he neither called nor showed up on Friday to work on our refrigerator. I proceeded to fire them Monday morning and called another refrigerator repair company. I would not even call them again. Overall it was horrible customer service.
Services Performed
- Appliance Repair
F

Review: Appliance Repair Service
2 years ago

I needed the digital clock on my range repaired. It worked but the hour would not reset to accommodate daylight savings time nor to set timer for cooking in hourly increments.

I got ripped off for $75! They came out and agreed with me the clock didn't work. Charged me a service fee of $75. Did not attempt to open or repair the stove clock. Told me they would check for a part for it. The next day I was told the part was unavailable but they could have it rebuilt for $290. I refused such a ridiculous amount for a clock repair. I could practically buy a new stove for this amount. I asked them to discount or waive the cost by refunding my credit card charge. The company refused to do anything to make this right. So, I filed a complaint with the Better Business Bureau of Ohio because they should not be allowed to continue to "rob" people by charging for a service call where they did absolutely nothing in preparations before they came and nothing while at my home, except collect a payment for services "not rendered." I'm shocked and very disappointed! They do not care about their customers satisfaction at all. It's all about "getting" that service fee from customers instead of serving the customers. To any future customers: If you choose to use this company, make sure you ask plenty of questions about what they can/will do for your appliance concerning the age and availability of parts BEFORE they come to your home. Otherwise, you will be paying them to do nothing also.
Services Performed
- Appliance Repair

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