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ARS / Rescue Rooter Columbus

Founded 1975 • Angie's List since July 2011

B Rated | 636 Reviews

Description

For fast and exceptional service for all of your plumbing needs, call us now: 614-869-4114 ARS/Rescue Rooter provides fast and professional 24/7 emergency service for residential and commercial customers. We offer free NO obligation estimates with NO extra charge for nights and weekends during normal business hours. We will take care of all your plumbing and drain cleaning needs. Additional phones - (614) 876-0186, (614) 475-7075, (614) 882-6393, (614) 228-4220. Additional e-mail - jnorris@ars.com. Additional contact names - Jason Norris, Brenda Downs, JT Phillips, Lashundra Finey, Mark Stepowoy. Additional DBAs - Rescue Rooter, American Residental Services LLC, ARS Rescue Rooter. License # 45655...

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Verified Reviews

A few reviews for this pro…

A

RATED

07/02/2020

Tenants reported water running down a pipe in the cellar. I thought it was a clogged drain. However, after arriving at the premises with Jake Zander from ARS Rescue Rooter and upon further inspection, I realized it was more extensive. I have an old house in Westerville that is a rental. ARS Rescue Rooter was the only company that was able to come the same day. We ran through the usual diagnostics ...

DESCRIPTION OF WORK
Needed a diagnosis and estimate to replace cast iron drain pipe

CATEGORY plumbing

F

RATED

02/19/2020

Angie's list recommended Rescue Rooter for this fix. The young man showed up on time, but clearly didn't have much knowledge and originally told my wife it wasn't the valve that was leaking but something else. After 30 mins he finally decided it was the valve and wanted to charge us $439 to turn off the water and change the valve. My wife laughed at this then he asked what price I would be willing...

DESCRIPTION OF WORK
Needed Toilet Water Valve replaced in master bath

CATEGORY plumbing

A

RATED

01/31/2020

Great responsiveness and outstanding service. Vernon, Ash, and Rob from Rescue Rooter arrived in one hour after called. They did a thorough assessment and completed pipeline leak repair and water shutoff valve installation in the same day. Their high quality work not only returned all normalcy and convenience back to us quickly but also avoided much worse structural damages with their prompt rescu...

DESCRIPTION OF WORK
Pipeline leak repair and water shutoff valve installation

CATEGORY plumbing,drain cleaning

F

RATED

12/27/2019

Not well they only put a 2 inch hole in the roots and tried to sell me a new sewer. cloged again in 3 days

DESCRIPTION OF WORK
Sewer clean out

CATEGORY plumbing

F

RATED

08/09/2019

Was supposed to arrive between 8 and noon . I called and they said probably with someone else and would be here soon, they called at 2 and said they couldn’t find a technician but would call when they did, and asked if I still wanted them to and I said no. I finally found someone else to do my job

DESCRIPTION OF WORK
New facet but didn’t know at time what was needed.

CATEGORY plumbing,drain cleaning

SERVICE PROVIDER RESPONSE

We appreciate your feedback.  We apologize for the 1-star experience you had with us. Providing a timely experience is important to us as we value you as a customer and want to ensure we respect your time. We do regret that you did not receive an experience that met your expectations and that would allow us to be your provider for your home's need. Thank you again for the opportunity. We will use ...

Services Offered

Plumbing & drain cleaning, back flow testing, hot water tank & gas line repair & replacement, sewer, water line excavating & drain lines.

Services Not Offered

Water softener.

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes