Alternative Auto Care

Founded 1983 • Angie's List since April 1998

Not Rated| 35 Reviews

Description

Additional E-mail - cozadc5@gmail.com. Women owned & operated. Auto repair and maintenance services foreign and domestic models. 100 % ASE certified staff...

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Verified Reviews

A few reviews for this pro…

D

RATED

10/12/2015

They checked my breaks, oil, coolant, etc. in their '50 Point Courtesy Inspection.' That's fine, and I appreciate them doing a full inspection; however if they find a "problem" with something and you don't have them fix it, they will still charge you $20+ for each thing they have  found wrong.  Additionally, while they fixed one of the larger concerns, they did not bother with the second biggest c...

DESCRIPTION OF WORK
50 Point Courtesy Inspection. Rotated tires. Put my front license plate on my car (without my knowledge-but I do appreciate it). And they fixed a tone ring

CATEGORY auto repair, car inspections

SERVICE PROVIDER RESPONSE

We are always glad to hear from our customers – even if they are unhappy with their experience – because it helps us to improve and to give better customer service to our clients. After reading your review – I did a bit of research into what may have gone wrong. It appears to me that the biggest issue was a lack of clear communication on our part and for that I apologize. I did see where there wer...
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RATED

05/02/2015

The experience was great! It took awhile to figure it out, but that wasn't their fault, it was my car. But they did an awesome job keeping me informed on what was happening and show genuine concern for my car and it's well being and my well being. They found out a few answers to some other issues I have been having with my car and we are talking about our game plan for the next visit and how they ...

DESCRIPTION OF WORK
Fix an issue with intermittent starting and also an oil leak issue that I did not know was there, but turned out to be the root issue of my problem.

CATEGORY auto repair

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RATED

03/02/2015

They are super honest. I have used them before. The vehicle is so far so good.

DESCRIPTION OF WORK
I went to them in January for front end work. I have a Honda Element.

CATEGORY auto repair

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RATED

05/26/2013

They had the bulb in stock and had the time to do the work immediately, so I was in and out in 15 minutes.

DESCRIPTION OF WORK
I had a burned-out headlamp. Happened to be passing by and dropped in for a replacement.

CATEGORY auto repair

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RATED

10/05/2012

I started using Alternative a few years ago on the basis of recommendations from two different friends. My and quot;Service Engine Soonand quot; light came on while driving, so I made an appointment to bring the car in. Between my schedule and their schedule, Friday was the earliest I could get in. My car was also due for an oil change, so I had them change the oil while they had my car for diagno...

DESCRIPTION OF WORK
Oil Change, Courtesy Inspection, Diagnose cause of "Service Engine Soon" light (pull codes from computer), Replace O2 sensor

CATEGORY auto repair

Services Offered

Preventative maintenance services, prepurchase inspections, brakes, cooling systems, charging & starting systems, electrical troubleshooting, engine performance/drivability complaints, steering & suspension.

Services Not Offered

Do not do body work or major engine work

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
No
Emergency Service
No
Warranties
Yes