AEP Energy

Founded 2002 • Angie's List since April 2014

C Rated | 2 Reviews

Description

AEP Energy is a Competitive Retail Electricity Supplier based in Columbus, Ohio and Chicago, Illinois. We offer electricity supply solutions for resident's and businesses. While an affiliate of AEP Ohio, AEP Energy is not soliciting on behalf of and is not an agent of the utility....

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Verified Reviews

A few reviews for this pro…

A

RATED

07/06/2017

I'm with AEP, but another provider came in and tried to get me to change it. I'm trying to tell them; what they said is this is a gift from AEP because you've been such a good customer. I didn't know that they wanted me, change who, was my distributor I didn't know that's what they were doing, I thought it was from AEP. They are trying to offer me a lower rate, and it is a different company, but I...

DESCRIPTION OF WORK
I got a free refrigerator.

CATEGORY heating & air conditioning/hvac

F

RATED

11/11/2015

Worst customer service of my life. We received a threatening notice from a debt collector that we owe $69.53 to AEP from 11 months ago. First of all, the bill was sent to and supposed to be paid by our utility company, not us. Secondly, AEP energy never sent us a bill for the amount they say they are owed. Customer service representatives were unhelpful. The first one I talked to refused to send m...

DESCRIPTION OF WORK
energy provider

CATEGORY

Services Offered

Residential Electricity Supply Commercial Electricity Supply Industrial Electricity Supply Energy Management

Services Not Offered

Energy Audits Natural Gas

General Information
Free Estimates
Go to savings calculator" on AEPenergy.com
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
No
Emergency Service
No
Warranties
NO