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Professional Work reviews in Cleveland Heights

  • F
    A full and detailed explanation for this rating: Driving schools seem to be a dime a dozen, so how do you know the right one to choose? My son just turned 16 but has a learning disability. I wanted to find a driving school that���s had some experience instructing students with special needs. To begin this research, I began trying to get in touch with the owners of area driving schools. I chose to include Overbeke due to their mostly positive reviews online. After my initial call to Overbeke only to reach their voicemail, I decided to send an email to the owner, Ari Klarfeld. In the email I explained our needs for my son and asked him to call me. Instead of a phone call, Ari emailed me two days later explaining his experience in instructing students with special needs. After receiving Ari���s email, I tried calling again and this time spoke with Bonnie. I relayed to Bonnie the details of the emails so far between Ari and I then asked her to have Ari call me back. Instead of Ari calling me back, it was Bonnie who called me back and said that Ari would be glad to provide my son instruction himself. At that point, despite not having spoken to Ari by phone, I was satisfied enough with the exchange of information that I told Bonnie we���d like to proceed. I also explained to Bonnie that the instruction fee would be paid by a third party agency that provides support for my son���s special needs. I emailed Bonnie AND Ari the contact info for the third party agency for invoicing purposes. She assured me that it would be perfectly fine for Overbeke to invoice the third party agency directly, after which she asked me to view their class schedule to choose a start date for my son. We chose Sunday, September 22. Bonnie then asked for my son���s pertinent info and said that she would get him registered and instructed us to show up for the Sunday 9/22 class. On the morning of Sunday 9/22 I noticed an email (still NOT a phone call) from Ari stating that they would need to receive payment in full first before my son could begin his lessons. I would have called Ari, but I had to way to as their ���office��� is closed on weekends and I did not have his direct number. So��� I replied to his email that full payment would not be an issue - I can pay the instructor in full when we report to class and we could take care of reimbursement details later after they receive payment from the third party agency. Upon arriving we met class instructor, Rob Swinton. I told him that my son isn���t officially paid yet, and he said ���no problem,��� he could take payment there. At this point, I still haven���t had the chance to speak with Ari, so I asked Rob if Ari was available. He ended up getting Ari on the phone and told him that we were there and what we were looking to do. They spoke on the phone for a few minutes before Rob hung up the phone without giving me an opportunity to speak with Ari. What Rob told me next is the reason I am writing this review and why I WILL NOT recommend contacting this ���company��� for your driving instruction needs��� Rob told me that Ari said he needs more information regarding the payment arrangements before my son can be admitted to class. I asked Rob if he made sure Ari understood that we were to pay the full amount then and there. He said ���yes,��� but that Ari will not permit him to start class that day. I then asked Rob that if Ari needed more clarification, then why couldn���t he speak with me by phone, especially if I was already in front of them as they were speaking on the phone themselves. Rob then proceeds to tell me that��� HERE���S THE KICKER, FOLKS!!!... Ari does not want to be disturbed on his day off and that I can email him my continued questions or concerns!!! I���ve been trying to get a hold of this guy by phone. He refuses to call. My son and I show up to class that his employee, Bonnie, told us to show up for��� with full payment in hand - but was turned away because Ari needed ���more info.��� We were there��� where Bonnie told us to go��� we showed up��� then Ari said he needed payment first��� I thought I resolved that issue by offering to pay in full on the spot��� but Ari refused to work with us under the circumstances, MUCH LESS have the decency to get on the phone with me to explain his concerns himself. Day off or not, he already sent me an email that morning��� and he was already on the phone with Rob right in front of me. What would it have taken for this ���business owner��� to spend another minute or two to speak with me? It showed total lack of care for his customers! After walking out of the class, I immediately emailed Ari, cc���d Rob and Bonnie about how very disappointed I was in Ari���s unwillingness to work with us and to speak with me seeing as we were already there and with payment on hand. I also reiterated that I chose Overbeke due to the mostly positive reviews they���ve received online, but that this experience fell incredibly short of such expectations. One would think that a reputable company would take the time to respond to this. I write this review exactly eight days after showing up for that Sunday 9/22 class that my son never got to attend. I have not received a response from Ari or anyone else from Overbeke! No surprise here, folks! Again, showing a total lack of care for his customers! To sum up this experience in six words: PATHETIC! TOTALLY UNACCOMMODATING! VERY UNPROFESSIONAL! BEWARE!
    - Joel E.
  • A
    It went great. Craig kept in touch with me and even offered help to find the part at a reasonable price. He notified me when he was in route to my home and was pleasant and professional. I would definitely hire him again. Thanks Craig!!
    - Charlotte C.
  • A
    Noon Sharpening
    Mr. Noon has a regular schedule of sharpening at my local supermarket. I change my grocery shopping day to accommodate his schedule as I did this week. I had five knives that required sharpening. I dropped them off, did my shopping and picked them up as I exited the store. As always, Mr. Noon was very personable, very skilled and very prompt on finishing. I would not trust my knives to anyone else. I am an amateur chef and require the sharpness and precision of my knives- yes, he is that good. I highly recommend him. As a bonus, he uses a foot pedaled sharpener, so he is environmentally friendly. And, he can sharpen knives for kosher kitchens. If you want well sharpened knives, check out his schedule at his website, and use his services. You will not be disappointed. In fact, you'll wonder how you ever worked with dull knives.
    - Christine H.
  • A
    Robert Bass, Metal Restoration Specialist
    Bob stripped, buffed and plated 8 window hinge assembles, 4 spring-loaded oven door hinges a few small trim parts and about 25 coat hooks. All are originals from our 100 year old house. The spring-loaded hinges required complete disassembly and rust removal - they look like brand new. He took incredible care rebuilding those hinges to ensure the springs were all preloaded to provide consistent closing force and the stamped logo on the hinges were preserved through his careful buffing and handling. Bob's business card lists his title as "Artisan". He is that. Although expensive, his care and handling helped us preserve these parts. It was an investment that was worthwhile. It all went well. Added photos.
    - Derek G.
  • A
    Erik Gustav & Sons Inc
    This was a FANTASTIC experience. I had wanted a specific sleeper sofa from Ikea and had considered picking it up and assembling it myself. My daughter has a similar model and said it was heavy & challenging for she and her husband to assemble. I found Mr. Gustav listed online & he is terrific. All I had to do was send him a copy of my 'shopping list' from the Ikea website & he placed the order & then the Ikea representative called to complete the payment. He was here exactly on time on the delivery date we agreed to & provided furniture pads to protect my hardwood floors. I was honestly surprised since there was quite a bit of ice this morning. I wanted the sofa upstairs in my 3rd bedroom & he unloaded, unpacked & carried everything upstairs & had it all assembled and was done in less than 1.5 hours from when he walked in the door. He made it so very easy for me, and I got to keep the big boxes for my nephew, although Mr. Gustav usually removes all packaging too. If you want an Ikea product and have been intimidated by the delivery and putting it together, Gustav & Sons will take care of everything for you. This was just a wonderful experience!
    - JANE T.
  • A
    Your Signature Resume
    The resume writer did an excellent job. The writer spent upfront time understanding my background in dept. He then strategically crafted a resume that reflected all of my core strengths and abilities that best represented my level of experience, expertise and business philosophy. He created a feedback loop that allowed me to make tweaks and suggestions along the way. The resume was then delivery on time even when the writer's home was a casualty of hurricane Irma that hit Florida; he marked onward and delivered! As a result, I secure an immediate interview based solely on the power of the well crafted resume.
    - Brent T.
  • A
    Matthew Horwich LLC
    I hired Matthew based upon other reviewers' impressive reviews, and satisfaction of how well Matthew was able to teach their child. Others have stated how well Matthew was able to teach younger children successfully by identifying specific needs, and communicating in a way a younger person can understand the best. I agree. After spending many sessions with my 15 year old daughter, I saw that Matthew has the ability to identify specific needs quickly, communicate effectively towards the student's needs, and is passionate of the student's success. I enjoyed watching my daughter, Hannah, work together with Matthew. He really brought new confidence to Hannah, and was passionate about her succeeding. Although this year's tennis season is coming to a close soon, my daughter and I would like to continue sessions next season. Thank you very much Matthew!
    - Justin T.
  • A
    Noon Sharpening
    Great. Quick and easy, and the knives are like new. He sends out notices about where he will be located, and it is very convenient. He was at my grocery store, so I gave him my knives, did my shopping, and picked them up on the way out. Perfect!
    - Susie S.
  • A
    I was extremely impressed by Craig, his knowledge of televisions and how the worked was outstanding. He was able to diagnose the issue with my television by my description of what was going on during our phone conversation. He was able to come out and have the television back in operation approximately 10 - 15 minutes after his arrival at my home. I would highly recommend him to any/all who need to have their televisions repaired.
    - Queito T.
  • A
    Cleveland City Dance
    They are fantastic. Extremely professional. The students get a high quality experience about professional ballet that is still fun for kids. They also have fantastic boys' ballet and other dance classes that are taught by male instructors who are professional dancers themselves.
    - Kara K.
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Professional Services in Cleveland Heights

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