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Pest Control reviews in Cleveland Heights

  • C
    Ohio Exterminating Solution
    I have no serious complaint about the attempt to catch raccoons. That is a hit or miss situation. The fact that a cage from the attempt is still on my roof isn't cool. The process of capping the chimneys was very odd to me. August 10, 2019 a quote was given after a visual/on site inspection. Sadly, by August 24th - 31st the equipment needed to cap two chimneys were not located and not financially prudent to pursue. I am miffed on how this wasn't known on August 10. Okay, fair enough - even if odd. My patience was awesome. All texts and calls back and forth were professional on both sides. Kudos. But I feel like there was too much lag time between some of the communications. I understand a worker had a sudden death in the family. I added extra days in the process for this sad occasion. It was then that I learned that if you start with team A and a sudden and sad event happens, work is not passed onto another team. At least, that is what the worker told me. A refund for the uncapped chimneys was issued as I write this review. I called today to confirm that fact and to advise that the cage is still on my roof, but I got voicemail only. I am not sure if the rep got tired of my calls and texts, but as I had stated back on August 24th - I just want some communication. I also believe if you tell someone that you will be over to do something, stay true to your word. I have to accept some of the blame here becuase I did not get more than one quote. I believe all the men that I communicated with are good men. I only have their words and actions to judge by. I hope my words do not come across as mean sprited, that is not my intent. I am a good, hard working comsumer who will always need good, hard working contractors/businesses.
    - Ronald & Denise W.
  • F
    Ultralawn Inc
    I have had ULTRALAWN do lawn service for me for 8 years and my lawn looks horrible. Burn spots as the result of over fertilizing, lack of maintenance advice and just out right lying about the bad advice given to me as a customer. No appreciation shown to me for being a long time customer. I complained about the deterioration of my lawn appearance and was told I needed a new lawn planted because my grass had thatch however there was no follow up advice on when it should be done I HAVE ALL PAPERWORK LEFT BY ULTRAWN . Ultralawn will say oh you didnt water the lawn or get all applications ,however they never advised or mentioned once to me that if i didnt get ALL of their services on my lawn would suffer .I had two reputable companies come out and do consults on my lawn and both companies agree that the damage to my lawn is the result of ULTRALAWN incompetence and neglect and not lack of water or lack of applications. After 8 years of service by the same company my lawn should look maintained. Dan of ULTRALAWN was offensive and rude because I dared to call and complain and the owner Dominic was of course in agreement with putting the blame on me for my lawn condition. It is evident they didint care about my lawn because of all the paperwork left by ULTRALAWN getting more appications were never suggested they were satisfied to just get paid and watch my lawn deteriorate. I hired them to advise , treat and suggest what is best for my lawn. This was never done I have the follow up papers left from year to year . I am sure they will make up more lies to blame customers and not themselves who are supposed to be the experts.
    - Catherine & Christopher G.
  • A
    Greenix - Cleveland
    Jake was very knowledgeable and friendly. I felt very confident he knew what he was doing and would help with my concerns. He advised of other services provided to help with rodents. Which was good to know if we decided for future. Thank you!
    - Melissa F.
  • A
    Heights Pest Control & Termite
    Had Al and his partner out yesterday for our annual spring treatment. Once again completely satisfied with the amount of time and effort these guys put into their job. I can tell they don���t just check off names on their daily list but rather take the time to listen to our questions and concerns. Once they inspected and laid out the plan of treatment with me they proceeded to quickly and thoroughly treat my entire house and garage. This allowed me to get back to my day and not have to worry about the house being dangerous at all. Very knowledgeable and personable. Highly recommend!
    - Alice K.
  • A
    Heights Pest Control & Termite
    Had Heights Pest Control come out and treat our new house for insects. They did great work and were very friendly. They took us through each step of their treatment and showed us where they were applying the chemicals. They also pointed out some gaping holes around our house that mice could enter through and plugged them up for us. Highly recommend these guys to anyone.
    - Andrew S.
  • A
    Heights Pest Control & Termite
    Quality service at an affordable price. Heights Pest was extremely helpful on the phone when I explained the issues and then again after they inspected my home and explained treatment options. I expressed particular concern with the safety of the chemicals given that I have children and a pet. They were reassuring and did a good job. The day after the visit they contacted me and when I mentioned I had seen a couple of carpenter ants still they said they would come out the next day to treat again. I would highly recommend their services.
    - Tom D.
  • A
    Heights Pest Control & Termite
    Excellent. Al performed a very thorough inspection, provided his professional assessment and then implemented a solution. He was patient, thoughtful, humorous and a pleasure to do business with. I highly recommend him should the need arise.
    - ERIC P.
  • A
    Heights Pest Control & Termite
    A+ service! I had live spiders everywhere in my house and was totally panicked. He and his partner were very polite and charismatic and were a joy to work with. They educated me on the spray being used and made me feel comfortable knowing the problem was taken care of. As an added bonus they took down all the webs they could find. That gesture alone was worth the cost! I more than highly recommend Heights Pest Control!
    - Daniel R.
  • A
    PRECISE EXTERMINATING
    Called Precise Exterminating and they came out the same morning. They put out a trap and the animal was caught within a day. They came out to pick up right away. Very pleasant to work with, efficient, timely, knowledgeable. You can't argue with success! Would hire again.
    - JANE D.
  • A
    Heights Pest Control & Termite
    My experience with Heights Pest was wonderful! I had started noticing tiny holes in the siding of my house and had no idea what was causing them. Called many exterminators and only Heights Pest would come out the day I called. Two lovely gentlemen showed up and inspected the holes and determined they were made by carpenter bees. They said it was easily taken care of and I hired them to treat and prevent the problem. Very affordable and very friendly. I would recommend their services to anyone experiencing the same problem.
    - Marian F.
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Pest Exterminators in Cleveland Heights

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