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Home Security System reviews in Cleveland Heights

  • A
    Morry the Handyman
    If you're looking for honesty, fair pricing, and an overall great customer experience then Morry is your guy. I've called Morry several times throughout the last 5-10 years and have always been satisfied with his promptness and his expertise. His politeness does not go unnoticed and I would (and have) recommended to my friends and family based on how easy it is to work with him and of course his ability to get the job done.
    - Thomas D.
  • C
    Vivint Inc
    The salesman and installer were both very professional. However, the sales tactics were high pressure, the contract term was very long, and the equipment cost was very high. We decided to have the system removed during the trial period after having the opportunity to research other options.
    - Jonathan A.
  • A
    SimpliSafe Home Security
    LOVE the alarm system. Easy install, no trouble at all! Instructions we easy to understand. The team there is so quick, if I have a question, I just email and they get right back to me. They also check in via email to make sure that everything is fine with the system. I love it so much I'm going to purchase additional items like a fire/carbon monoxide alarm and a couple more entry sensors and maybe even the glass break sensor.
    - Jessica A.
  • A
    Frontpoint
    Bought a Frontpoint new alarm setup package.  Once I bought they emailed to set it up.  I called the 800 number and talked to a guy and he took the order and was able to change out some of the sensor types and add others for me, overall I thought it was a great value.  The only bad thing was the original 'sales person' that emailed me kept emailing me like 3 or 4 more times to call to set it up, even when I replied each time and told him I had already done it!
    The package came in the mail and the installation was easy and the alarm has been great since.
    - Dan W.
  • A
    Frontpoint
    Set up went very well and they were very easy to work with over the phone. If you have frames on your doors it may be difficult to place the door sensors on. I wish the alarm didn't beep so much when you arm it on 'stay' mode. We accidentally set off the smoke alarm and they call ed immediately, asked several questions to make sure that everything was ok.
    - London W.
  • A
    Frontpoint
    Everybody I spoke to (from ordering to asking questions) was very helpful, nice and professional.  The system was very easy to install.
    Update after having the system for a couple of weeks.  Regarding the motion sensors, Frontpoint's website states that the motion sensors can adapt to a pet up to 40 lbs.  That is not entirely true.  As we have learned on several occasions now, if your 14 lb cat gets to the level of the motion sensor (either they get up on the top of the back of a couch, stretch up from the back of a couch on the wall, or jump up on a shelf) it will cause the system to alarm.  If your cat stays on the ground only and doesn't get up high, the motion sensors won't set off false alarms.  Frontpoint has offered a solution to allow a 30 second window before the system alarms on just the motion sensors.  
    - Melissa F.
  • A
    Frontpoint
    it went extremely well - in sharp contrast to our experience with ADT.  we have had the system for over a year; no problems with it at all; had some questions, called and got the right answers immediately. Monthly service is about $37 with tax - very glad we chose them.
    - MARCIA H.
  • A
    Frontpoint

    The initial call went amazing.  Very no-nonsense, upfront pricing and the sales associate answered all my questions candidly.  I've called support probably 10 times (to troubleshoot zwave devices I purchased separately but paired with the system) and each time the call was answered by a live person within seconds.  Every interaction with them has been great.


    - frank e.
  • B
    ADT Security Services Inc
    They have done the job. I have used them for about a year. I haven't had any issues. I think the price is cheap for what they do. Once I wasn't here, and the police came because we set the alarm, and we left and went back in to get something, so the alarm went off. The police came, and called my sister, so the response was good. 
    - Ciril F.
  • A
    Frontpoint
    When I first called Frontpoint, I was just looking for information... the more I heard, however, the more I knew they were exactly what I was looking for.  I signed up that day, and I cannot say enough how THRILLED I am with my new system.  They give me all the control over my system that my old provider didn't (for cheaper!), and provides me with the peace of mind that my house is secure... but best of all, it lets me monitor and arm/disarm my system, right from my phone!  I love all of the perks of Frontpoint, and HIGHLY recommend them to anyone looking for an alarm system.
    - Jessica R.
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Home Security Companies in Cleveland Heights

Companies below are listed in alphabetical order.

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