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Hardware Store reviews in Cleveland Heights

  • B
    Home Depot #3818
    I got a good deal on the doors, they were on sale. Sayre Remodeling came out to do the measuring, and also did the work. Home Depot told me I could re-use the locks and doorknobs from the existing doors, but Sayre said that wouldn't work, so I had to run out to purchase them the day of the job. The work seemed fine, though I later discovered that one of the deadbolts did not line up with the strike plate and I had to pull up on the door every time to lock it. When I finally got around to going back to Home Depot to ask about having that fixed (several months later), it was arranged with Sayre and completed within a few days. I have since discovered the same problem with the other door (perhaps it settled later?). No trash was hauled away, so I was left with several heavy doors and a whole bunch of other junk to get rid of on my own. The door frames were put back together a bit sloppily, and the joints were not caulked very smoothly.
    - HEIDI A.
  • A
    HEIGHTS HARDWARE
    Much like their other local competition, Seitz Agin, Heights Hardware is crammed with everything you need for an older house with a small staff that really knows their stuff. Whatever you need, they have. As an added bonus, they are open on Sundays!
    - MATTHEW C.
  • A
    Seitz-Agin Hardware Co
    Seitz Agin always has the parts and more importantly answers that I need. Invariably, I go in there thinking I know exactly what I need, but after talking to one of the guys there, they give me another solution to my problem which is usually better and sometimes cheaper. They have everything in stock that is needed for old houses, something that home depot can't even attempt to do. If they were open on Sunday, there would never be any reason to go anywhere else.
    - MATTHEW C.
  • F
    Home Depot #3818
    There are good hardware stores, then there is Home Depot. There are good Home Depots, then there is the Severence Center Home Depot. This place is awful, and should generally be avoided. Unless you know exactly where to find what you need, and exactly what you need, don't bother coming here. Staff is generally not helpful, and often know less than the average homeowner. The exceptions are the paint manager (don't bother getting paint from anyone else), and a couple of older guys who seem to work in electrical supplies during weekday afternoons. Their prices can't be beat, though. Unless you go to Lowes.
    - MATTHEW C.
  • F
    Home Depot #3818
    We were told that the people would come and deliver and set the whole thing up and make sure it runs correctly and fix any problems. When they came they set it up and when we turned it on, it made a noise at the end of the long cycle and wouldn't shut off. They said that that wasn't their job to fix it, so I called the store, and they said they were supposed to look at it and they didn't. It's never been fixed, and they said they would send someone out, and they never sent anybody out. I've got the run around ever since. The attitude of the installers was really lousy, unprofessional, and just unhelpful.
    - JUNE & PAUL B.
  • A
    IKEA PITTSBURGH
    THE PLANNING STAFF WAS VERY VALUABLE IN HELPING US SELECT THE CABINETS NEEDED FOR OUR KITCHEN. ATTENDED THE SELF-INSTALLATION WORKSHOP THAT WAS HELD ON A SATURDAY. VERY GOOD EXPLANATION AND DEMONSTRATION OF CABINET INSTALLATION GIVEN BY A CONTRACTOR WHO IS EXPERIENCED WITH THEIR PRODUCT. WERE PROVIDED WITH CONTRACTORS PHONE NUMBER IN CASE WE HAD ANY QUESTIONS DURING OUR SELF INSTALLATION.
    - JOHN G.
  • D
    Home Depot #3818
    OVERALL I DON'T MIND HOME DEPOT, BUT THE CLEVELAND HEIGHTS LOCATION IS HORRIBLE. I WILL TRAVEL 20 MINUTES FURTHER TO GO TO THE LOWES IN BEDFORD HEIGHTS. HOME DEPOT'S EMPLOYEES ARE RUDE (IF YOU CAN EVEN FIND ONE WHEN YOU HAVE A QUESTION), THE STORE IS EXTREMELY UN-ORGANIZED AND CLUTTERED AND THE LINES ARE ALWAYS LONG. I WOULD HAVE TO NEED SOMETHING PRETTY DESPERATELY TO RETURN TO THIS HD LOCATION.
    - Anne W.
  • A
    Seitz-Agin Hardware Co
    THIS HARDWARE STORE IS THE BEST. THEY ARE SO HELPFUL. YOU CAN GET IN AND OUT UNLIKE THE MONSTER HOME IMPROVEMENT STORES. MORE PEOPLE NEED TO REALIZE THAT WE NEED TO KEEP THE LITTLE GUYS IN BUSINESS. HAS A LOT OF ITEMS THAT THE OLD HOMES IN THE AREA NEED.
    - Anne W.
  • A
    SHERWIN-WILLIAMS
    THEY ARE LOCATED RIGHT AROUND THE CORNER FROM US, SO WE PURCHASE ALL OUR PAINT AND PAINTING SUPPLIES FROM THEM. THE SERVICE IS ALWAYS FRIENDLY AND QUICK AND THE EMPLOYEES ARE VERY PLEASANT AND KNOWLEDGEABLE.
    - Anne W.
  • B
    Home Depot #3818
    WE ORDERED 10 DAYS IN ADVANCE. THE DAY BEFORE DELIVERY WE GOT A CALL THAT THEY ONLY HAD 60 OF THE 105 STONES WE NEEDED. THE PERSON WHO CALLED DID NOT SEEM TO HAVE CHECKED WITH OTHER STORES OR HAVE ANY SOLUTIONS IN MIND. WE HAD TO GO IN PERSON, AT WHICH TIME HIS MANAGER SUGGESTED HE LOOK ON THE COMPUTER TO SEE IF ANOTHER STORE HAD THE STONES IN STOCK. THEY WERE ABLE TO GET THE STONES FROM THE OTHER STORE AND DELIVERED 1 DAY LATE. ON THE OTHER HAND, TRIP IN THE GARDEN/LANDSCAPING SECTION WAS AWESOME - HE HELPED US THINK THROUGH OUR PROJECT, SHOWED US EVERY TOOL WE WOULD NEED, AND WENT OUT IN A DOWNPOUR TO MAKE SURE WE HAD LOOKED AT ALL OF OUR STONE OPTIONS. HE WAS WONDERFUL AND ALL OF HIS ADVICE WAS PERFECT. THE GENTLEMAN WHO DID THE DELIVERY WAS ALSO GREAT. HE CALLED 10 MINUTES BEFORE ARRIVING AND WAS VERY EASY TO WORK WITH. DELIVERY WAS AT 9AM - IT WAS GREAT.
    - SHARI N.
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Hardware Stores in Cleveland Heights

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