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Chimney & Fireplace reviews in Cleveland Heights

  • A
    Green and Clean Home Services
    I had raccoons inside my house from the chimney, the technician was very professional and friendly and covered the chimney and cleaned it. I'm very happy and will recommend to use them. Initially I needed to reschedule my appointment because of personal issues and they were very understanding. Well done!
    - Darryl G.
  • C
    Ohio Exterminating Solution
    I have no serious complaint about the attempt to catch raccoons. That is a hit or miss situation. The fact that a cage from the attempt is still on my roof isn't cool. The process of capping the chimneys was very odd to me. August 10, 2019 a quote was given after a visual/on site inspection. Sadly, by August 24th - 31st the equipment needed to cap two chimneys were not located and not financially prudent to pursue. I am miffed on how this wasn't known on August 10. Okay, fair enough - even if odd. My patience was awesome. All texts and calls back and forth were professional on both sides. Kudos. But I feel like there was too much lag time between some of the communications. I understand a worker had a sudden death in the family. I added extra days in the process for this sad occasion. It was then that I learned that if you start with team A and a sudden and sad event happens, work is not passed onto another team. At least, that is what the worker told me. A refund for the uncapped chimneys was issued as I write this review. I called today to confirm that fact and to advise that the cage is still on my roof, but I got voicemail only. I am not sure if the rep got tired of my calls and texts, but as I had stated back on August 24th - I just want some communication. I also believe if you tell someone that you will be over to do something, stay true to your word. I have to accept some of the blame here becuase I did not get more than one quote. I believe all the men that I communicated with are good men. I only have their words and actions to judge by. I hope my words do not come across as mean sprited, that is not my intent. I am a good, hard working comsumer who will always need good, hard working contractors/businesses.
    - Ronald & Denise W.
  • A
    Century Chimney Sweep Inc
    A Century Chimney camera inspection of the chimney in our 90-plus year old house revealed badly deteriorated flue tiles. The damage -- which made our fireplace too hazardous to use -- was beyond ordinary repair and required the installation of a stainless steel liner. Century installed the liner, insulating it with Thermix; parged the smoke chamber; installed a new damper and crown; and performed all the necessary grinding and tuckpointing of the masonry. The chimney is tall (about 27 feet) and the liner job was challenging. Owner Gary Spolar was onsite for the daylong job. He and his team really know their stuff. In addition to being experts, they were also punctual, responsive, friendly, and thoroughly professional. Plus they left the site clean, inside the house and out. The work was done in September 2018. We've used the fireplace multiple times since then and it works perfectly.
    - Ken K.
  • F
    Century Chimney Sweep Inc
    Guys came to clean and inspect chimney. Interactions up to the day of work were fine. Bob was responsive and helpful. However, once the guys came to our house it all went off the rails. First off, it seems like like they just had an agenda, pointing out multiple and apparently fatal flaws in the chimney. The only solution for this was a $6500 chimney liner. Sensing how potentially important this was, we called in two additional and independent contracts to inspect the chimney. Both of these guys basically said "the chimney is fine." Old houses like this are riddled with issues and there are always risks, but they were minimal and there are ways to mitigate risk that don't involve this $6500 liner. I think Century Chimney used dramatic pictures of cracks in mortar to play up what is essentially not a big deal. Oh and by the way, the first guy we called in for a second opinion had to do a complete chimney clean, saying he wouldn't stick his expensive camera up our chimney without it... so one of the main things we hired Century for - cleaning - doesn't appear to have been done well at all.
    - Jessica S.
  • A
    Zemco Roofing & Repairs Inc
    Mr Zemba is a professional. He works to the highest standards of skill, problem assessment, punctuality, and materials. He approached our repairs with full knowledge of our problems (on a rather delicate clay tile roof), and applied the very best solutions. He did not take any kind of shortcut. That is, he knew what he was doing and applied that knowledge to our repairs. He showed up on time with all of the necessary tools and materials in hand, assessed our problems, gave a bid for the repair costs, and immediately went on to complete the job. Prior to the date of service, the business office, Zemco, Inc, responded promptly to our initial phone and email inquiries, and in consultation with us set a firm, and near date for their service visit. Zemco, Inc provides outstanding support and scheduling (Zemco Roofing & Repairs Inc: 440-951-1466; zembab@sbcglobal.net)
    - Paul N.
  • A
    GOOD KNIGHT'S SWEEP
    I couldn't be more pleased with Scott, especially since I have had to deal with unscrupulous home repair people since buying my house 20 years ago. From the start I could see that he was a true professional. He was prompt to the agreed time to assess the job. After agreeing to the work and very reasonable price, I didn't have to worry about anything. He showed up on the designated days and did his work as promised. I had a dog on premise that was nervous around strangers and he took the time to put him at ease. I was not on premise while he did the work and there were no issues when I returned. -- If your in need of chimney work no need to call anyone else- I highly recommend Scott!
    - Richard T.
  • A
    Gaslite
    Gaslite did a wonderful job, We have a narrow, oddly shaped fireplace, but they found a great log that fit and installed it in time for winter, during the busiest season of the year. They were also responsive to questions, which was good, because this was our first gas log.
    - Frederick K.
  • A
    Chimney Guys Ohio
    We called Joe on Wednesday; he came out on Thursday morning, gave us a clear explanation of what was happening and what needed to be done at our disabled cousin's house. His explanation matched the furnace installer's diagnosis from a few days before as to why the furnace wasn't coming on. Joe made sure we turned off the furnace immediately because of the dangerous not venting issue and put us at the top of their list for the next 'to do' job. He came the next day to do the repairs. While there, he saw a small leak in the basement and fixed that without charging extra. He had already given us a discount because of their low-income status. We will recommend this company every time.
    - Ruta M.
  • A
    GOOD KNIGHT'S SWEEP
    Great husband and wife team. Very professional and knowledgeable. Explained everything. Prompt. Good communication skills. Thorough job. Did not leave and ounce of dirt. Protected everything. Worth every penny.
    - Dianne K.
  • A
    Professional Chimney Service Inc
    Gary was very thorough - he video inspected all 5 chimneys in our new house as well as the condition of the firebox. He also gave us some recommendations for when our basement fireplace smokes when we light a fire in the living room. Gary will be doing our yearly cleanings for sure!
    - Chris C.
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Chimney And Fireplace Contractors in Cleveland Heights

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