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Eye Care reviews in Clayton

  • C
    Studebaker, Dr. Peter A.
    I was a patient of Dr. Pete's for 10 or 12 years. He's a wonderful optometrist and very conservative, especially with his contact lens wearing patients. I hated to leave the practice, but the bookkeeper took it upon herself to choose what she would bill my insurance. My insurance advocate contacted me to determine why I wasn't utilizing all of my benefits. I contacted the office and was told by Toni (bookkeeper) that she was doing it based on her experience with my carrier. I told her my carrier had specifically asked her to submit the claim and let them make the decision. Apparently, there were some issues (expensive) that they would cover. She refused.
    Dr. Pete also insists that his lens wearing patients see him every six months and requires a maintenance plan, which my current insurance (understandably) refused to cover. I didn't have a problem with it at first because it was only $50 and I thought my previous insurance was covering it. After finding neither carrier covered it, I told the receptionists/billers that I didn't want to pay for the maintenance plan anymore, since the price was so high ($130/year for a 15 minute second exam), but would make an appointment at 6 months for a checkup at my expense. They refused and said I couldn't be a patient without paying the maintenance plan. So I had to bid Dr. Pete a sad farewell.
    If you want an excellent optometrist, choose Dr. Pete. I love how conservative he is, but be prepared to pay through the nose. As a final comment, all of my family and friends that I had referred to the practice, have moved on to other optometrists for the same reason -price.
    - Cheryl H.
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Eye Doctors in Clayton

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