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The GutterShutter Co

Founded 1993 • Angie's List since April 2009

F Rated | 86 Reviews

Description

Additional DBAs - Brickyard Gutter Systems, Queen City Gutter Systems Inc, & Replacement Gutters. Additional phones - (317) 445-8383 & (877) 677-4888. Additional e-mails: john@queencitygutters.com & lbrown@guttershutter.com....

Verified Reviews

A few reviews for this pro…

F

RATED

04/24/2019

This company has the worst customer service after the installation of any company I have ever dealt with. They never answer the phone, you have to leave multiple messages before they call back. We have a problem with the rain cascading over the gutter like a rainfall. They sent someone out who looked at it and said he would have someone else look at it. After multiple calls and several weeks they ...

DESCRIPTION OF WORK
Gutter Guards

CATEGORY gutter repair

F

RATED

03/15/2019

I bought the GutterShutter system in October of 2018 at a very high cost. I was very reluctant to buy the system because it has a cover across most of the top. This lets the company make it’s “no clog” sales pitch. My reluctance to buy was because I was afraid the run-off from my steep roof pitch would overshoot the gutters during a heavy rain. I expressed this exact concern during the sales pitch...

DESCRIPTION OF WORK
Home gutters were replaced due to missing paint

CATEGORY gutter repair

C

RATED

11/06/2017

Great Sales pitch, but lousy communication after that. Didn't start or complete the install at the promised time. Repeatedly did not show up on time or at all for required follow up visits to complete or repair the contracted work. After complaining about punctuality and broken appointments I was told by the service manager that they can not guarantee when their guys will get out to perform work a...

DESCRIPTION OF WORK
Needed replacement Gutters installed.

CATEGORY gutter repair

F

RATED

09/18/2017

I didn't use them because they had low grades on your website and I hated their sales technique. They used high pressure sales techniques and they didn't provide a written estimate after they left.

DESCRIPTION OF WORK
They gave an estimate on new gutters.

CATEGORY gutter repair

F

RATED

06/30/2017

They were very prompt, came in the next day and put up the new ones. I have had some complaints and called them on several occasions. They did send a guy out one time who seemed to not know a lot about the gutters. I've even talked to the manager a few times and I'm still not pleased. The gutters drip and I don't feel like brand new gutters should drip if they are installed properly. They have tol...

DESCRIPTION OF WORK
They took down my old gutters and put up new gutters.

CATEGORY gutter repair

Services Offered

Gutter repair, replacement & cleaning.

Services Not Offered

Ask for details

General Information
Licensed
NA
Bonded
Yes
Insured
Yes
Free Estimates
Yes
Payment Options
Check, American Express, Discover, MasterCard, Visa
Senior Discount
10%
Emergency Service
No
Warranties
Ask for details
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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