Home Based Carpet & Flooring LLC

A259 REVIEWS

Founded 2005 • Angie's List since February 2006

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Hours

Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 3:30 PM

Company Contact

P.O. Box 498869

Cincinnati, OH 45249

Description

BY APPOINTMENT ONLY AT YOUR LOCATION...... We are an Exclusive Shop at Home family owned & operated flooring resource for your home or business. Due to warranty, we only install flooring purchased through our company. You deal with the owners who come to your home with flooring and carpet samples. You get that special treatment like our family and friends did who've needed flooring over the last 40 years. We understand the need to talk to someone you are comfortable with and can ask as many questions or concerns you may have before making a decision. Then get the job done right the first time. You can expect professional knowledge and a polite conversation. Direct warehouse prices save you hundreds of dollars on top quality name brand carpet and flooring. We bring flooring samples directly to your home or business. We guarantee on-time delivery and installation. Look at carpet and flooring samples in your home to see how your new floor will coordinate with your existing decor and/or color schemes. We also use Certified Flooring Installers (CFI). We strive to get you the best floor covering at the best possible price to do the best job for you and your family. Pleasing you with your purchase and being able to call you next year to see how happy you are is very important to our family. We depend on your REVIEWS and your word of mouth advertising to your family and circle of friends. Call us today at 513-373-8540 for a free quote!...

Verified Reviews

259 Total Reviews
Reviews by Rating
A Rated
244
B Rated
9
C Rated
2
D Rated
1
F Rated
3
Read reviews by category
Carpet Sales and Installation (215)Flooring Sales and Installation (154)Hardwood Flooring Sales and Installation (15)Ceramic Tile (8)Drywall (1)
Showing 11-20 of 259 reviews
A

RATED

07/29/2019

Greg, Brandon and their installation team did a fantastic job installing new flooring in my basement and basement stairs. This is the second time I hire them for my flooring needs and they delivered an excellent service, just like the first time. They completed the job in the time frame they anticipated and everything ran smooth. I would hire them again to complete the flooring in my house.

DESCRIPTION OF WORK
New flooring in basement

CATEGORY flooring

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/19/2019

F

RATED

07/24/2019

Terrible follow up. Not sure how these guys stay in business. Greg and team installed carpet at my house (entire finished basement, stairs, upstairs hallway and master bedroom) and at a condo I own (one bedroom.) When my dogs got some of the carpet loose, I contacted Greg to see if his team could help professionally repair the small area. Carpet wasn't torn up but it came loose and needed to be re...

DESCRIPTION OF WORK
Repair to existing carpet job.

CATEGORY carpet installation

SERVICES PERFORMED? Yes

WORK COMPLETED ON 07/24/2019

SERVICE PROVIDER RESPONSE

7/25/19 [Member Name Removed]... ..I am sorry we haven't made it over to your repair. I know that when we talked on the phone, I asked you to text me some pictures, and I would call you back to reference what you needed repaired and to schedule. You also mentioned it was no big rush (next couple weeks). You purchased from us in 2014 and offered to pay us since the dogs did the damage. I have every...
A

RATED

06/30/2019

Great service from start to finish! Greg and Brandon came to my house with samples and walked me through the different options. Picked out a nice carpet at a reasonable price. Was able to get installation setup fairly quickly, and the job took 3 days start to finish. The installers were very professional, and the carpet looks fantastic. Would definitely use again.

DESCRIPTION OF WORK
Replace upstairs and stairway carpet

CATEGORY carpet installation

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/24/2019

A

RATED

06/22/2019

Came out to our house and brought lots of samples, which was great because we have an 18 month old and going to stores would be tough.... appreciated their honesty and expertise in picking a carpet. Carpet came in very fast and installation was smooth as could be. Very happy all around and would recommend to anyone, especially given the fact they are family owned and operated unlike big box stores...

DESCRIPTION OF WORK
Purchase carpet and have installed approx 700 sq feet

CATEGORY carpet installation

COST $3,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/22/2019

SERVICE PROVIDER RESPONSE

6/23/2019 Thank you so much for your order of new Dreamweaver Carpet by Engineered Floors. We sincerely appreciate the opportunity to furnish and install your new carpet in your newly remodeled basement. I mailed out your care and warranty information last week, so you should be receiving the packet shortly. It contains lots of information about the care and cleaning of your new carpet. Please fee...
A

RATED

04/21/2019

Awesome! Carpets in the new house were saturated with pet smell from previous owners. Carpet cleaning was a failure. We contacted Greg at Home Based Carpet and Flooring on Saturday morning. He came to our house that afternoon and showed us samples. We picked out our materials and he scheduled installation that very Wednesday. All work was completed in 6 days time, and not only was our house stink ...

DESCRIPTION OF WORK
Flooring replaced in new home (to us)

CATEGORY carpet installation, flooring

COST $6,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/20/2019

Images

Photo for Home Based Carpet & Flooring LLC - P.O. Box 498869, Cincinnati, OH - 37831888

+1 More

SERVICE PROVIDER RESPONSE

[Member Name Removed], We appreciate your purchase of carpet and luxury vinyl plank flooring for your new home. You can expect to get many years of great service for wear and ease of cleaning. I mailed out your care and warranty information on both products. Keep the booklets and papers in a place where you can refer to them for certain spots and stains especially on the carpet. Please fell free t...
A

RATED

04/10/2019

The lead floor installer, Ron cut and laid the authentic plank vinyl flooring with such craftsmanship and excellent work ethic and even completed the job earlier than anticipated. Greg and his family really have their planning and execution down to a science. The owner, Greg, stopped by daily to check on the progress and to touch base with us and his crew. I felt at ease knowing who was going to b...

DESCRIPTION OF WORK
All new floors on first and second levels of our home

CATEGORY flooring

COST $30,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/03/2019

Images

Photo for Home Based Carpet & Flooring LLC - P.O. Box 498869, Cincinnati, OH - 38024557
A

RATED

03/06/2019

This is a family-owned business, and when the owner, Greg, says that they treat you like family, he means it (in a good way!). I called them, saying that I needed the older foyer flooring taken up, as well as the ancient builders' carpet in the living and dining rooms, and said carpet removed from by daughter's room because of her allergies. Oh, and I had only a four-week timeline. Greg, his wife,...

DESCRIPTION OF WORK
Hardwood flooring in foyer, living room, and dining room

CATEGORY flooring, hardwood floor repair

COST $9,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/19/2019

Images

Photo for Home Based Carpet & Flooring LLC - P.O. Box 498869, Cincinnati, OH - 37746272

+2 More

SERVICE PROVIDER RESPONSE

[Member Name Removed], Thank you so much for the purchase of Somerset pre finished wood flooring and Tarkett laminate flooring. We sincerely appreciate the opportunity to provide our services to you and we do THANK YOU for your business. Please feel free to call m,e at 513-373-8540 if you have any questions or concerns. Your warranty and care information is on the way to your house. Sincerely, Jud...
A

RATED

03/01/2019

I had a GREAT experience with Home Based Carpeting and Flooring. I was looking for a company that would give me personalized service, and they totally delivered! I was thrilled with their customer service - they made the process SO EASY and SIMPLE! I never had to leave my home and now I have gorgeous, new carpet! Also, their installers were great - I felt very comfortable with them here in my home...

DESCRIPTION OF WORK
We needed new carpeting.

CATEGORY carpet installation

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/26/2019

SERVICE PROVIDER RESPONSE

3/2/2019 [Member Name Removed], Thank you for the order of new Dreamweaver Carpet. It was a pleasure to sale and install your new carpet. You can expect years of great service and wear. And, spots and stains clean up real good. Please feel free to call us at 513-373-8540 if you have any questions or concerns. Have a friend that needs flooring? Please tell them about us. Thank you too for the nice ...
A

RATED

02/07/2019

Greg and Brandon were great from the beginning. I reviewed multiple quotes from other carpet companies and they were not even close. As far as the installation team (Jamie, Ryan and Madysyn), they were fantastic! They were always on time and cleaned up after every day.

DESCRIPTION OF WORK
4 large bedrooms, hallway and stairs

CATEGORY carpet installation

COST $7,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/07/2019

SERVICE PROVIDER RESPONSE

2/8/2019 [Member Name Removed], Thank You so much for calling us and purchasing new Dreamweaver Carpet by Engineered Floors. We strive to please every customer and were really happy when you decided to purchase from us. The new carpet we installed will really perform super for your family. Spots and stains come up with white cotton towel and warm water. Just blot rinse and blot. The carpet is a so...
A

RATED

01/31/2019

Great people to work with, reasonable price. Installation went great. In and out in 5 or 6 hours and left everything as clean as it was when they got there.

DESCRIPTION OF WORK
New carpet for large master bedroom/ walk in closet, hallway and staircase.

CATEGORY carpet installation

COST $3,450

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/31/2019

SERVICE PROVIDER RESPONSE

2/5/19 [Member Name Removed], Thank you for choosing Home Based Carpet for your carpeting needs. I sent your care and warranty information on Tuesday, so you should be getting it towards the end of the week. It contains lots of great information about the care of your new carpeting. Please tell your friends and neighbors about us and feel free to call me if you have any questions or concerns. THAN...

Services Offered

SHOP AT HOME for carpet, laminate, hardwood flooring and luxury vinyl tile and plank sales & installation. We know who is coming to perform you flooring installation.

Services Not Offered

ask for details

General Information
Licensed
Not Applicable
Bonded
No
Insured
Yes
Free Estimates
No
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, PayPal, Financing Available
Emergency Service
No
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.