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Geek Squad - Best Buy

Founded 1994 • Angie's List since March 2006

B Rated | 15 Reviews

Description

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores. ...

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Verified Reviews

A few reviews for this pro…

F

RATED

04/30/2016

Awful.  My fridge was supposed to be delivered April 28th.  I never recieved a confirmation call so I called 1800bestbuy.  After 30 minutes on the phone I was informed my refrigerator was still in Cleveland.  Rescheduled delivery for April 30th between 12-2.  Delivery showed up at 9:00 saying they were told 8:30-10:30.  I was not home.  I spent an hour on the phone and they cannot deliver it today...

DESCRIPTION OF WORK
i ordered a fridge and scheduled delivery.

CATEGORY appliance sales

F

RATED

06/23/2014

We called the Geek Squad to help us with our in-home wireless networking. I am completely appalled the company technician's lack of customer service skills. We were supposed to have a technician at our house between 12:00 and 4:00 today (6/23). We made sure that we were home well before 12:00 to meet the technician. We received at call at 12:30 asking us to call the technician back. The message wa...

DESCRIPTION OF WORK
We called the Geek Squad to help us with our in-home wireless networking.

CATEGORY computer repair

A

RATED

04/03/2012

They were very helpful and good.  We knew what we wanted and they pointed us in the right direction.  I will return to Best Buy again.

DESCRIPTION OF WORK
I went to Best Buy for the purchase of a microwave oven and a home computer.

CATEGORY appliance sales,computer sales

A

RATED

03/19/2012

I had some problem with my computer and I went to them. They fixed the issue with my computer in 14 minutes. I went up to my car to pick my cell phone which was left in there, and my computer was ready by the time I came back in and it was ready to go. I was impressed with the speed and how knowledgeable they were. They were very quick. They charged me a reasonable price and I had a very good expe...

DESCRIPTION OF WORK
Geek Squad fixed my computer.

CATEGORY computer repair

C

RATED

02/25/2012

They did not have it in stock. They did find it in another store in the area because I pushed them to look.

DESCRIPTION OF WORK
I bought a microwave there.

CATEGORY appliance sales

Services Offered

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Services Not Offered

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General Information
Free Estimates
No
Payment Options
American Express, Check, Discover, MasterCard, Visa, Financing Available
Emergency Service
No
Warranties
90 Days