Parch and paint interior of garage (walls and ceiling) and interior/exterior of garage side door.
Denny did the patching work himself, with which we were very pleased. The painting was done by his two other employees using a combination of spray and brushed on paint. Although the paint itself looks very nice, in the process of moving everything back into place, we discovered several areas that we believe were the result of either improper preparation or lack of attention to detail. 1. Although the painters who sprayed covered the surfaces not to be painted to protect them (shelves, garage floor, etc.), a thin film of white paint that was dustlike in quality remained on the concrete part of the garage floor, on all of the shelves, and on most of the items that were stored on the shelves. It took us almost two hours to sweep this residue off the concrete floor and wipe the shelves and the items on them with damp rags. This would not have been necessary if the spray painters had been more careful. 2. Although the spray painters washed the epoxy floor, there was still paint residue there. This was somewhat corrected by Denny pressure washing the floor, although some of the residue would not come out and remains. 3.. There were paint footprints on our driveway from the workers. We tried to get them out by spraying water on them but were unsuccessful. Denny subsequently removed them using a scrub brush and pressure washing the asphalt driveway. Although the footprints are gone, there are permanent marks on the asphalt from the brushing which can only be corrected by resealing that area.
Service Provider Response
The employees that worked this job had done well, until this hiccup. They have been let go since this incident. I watched them cover everything and wipe everything after, I came back several times to correct the matter. Even after I personally made sure everything was clean, [Member Name Removed] claims his asphalt is damaged. I offered to seal the driveway and he refused. But, this is a mistake that will not be repeated, I have put a check list of prep and clean up to all my projects to prevent this from ever happening again.
