AquaProof Inc

A 416 Reviews

Founded 2002 • Angie's List since November 2003

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Licensing

No License Required for Trade
Bonded
Insured
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Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM

Company Contact

12097 Mosteller Rd

Cincinnati, OH 45241

Description

Don't Just Waterproof it, AquaProof It!! With over 35 years experience AquaProof is the leader and authority in repairing all your basement waterproofing, drainage, and structural repair needs. We are fully licensed, insured, and follow all safety requirements that exceed OSHA standards. We have won the Super Service Award on Angie's List from 2006 to 2015! We offer a senior citizen discount of 10% up to $850. AquaProof will customize a solution to fit your specific needs. Job Minimum of $2,000....

Verified Reviews

416 Total Reviews
Reviews by Rating
A Rated
356
B Rated
23
C Rated
12
D Rated
5
F Rated
20
Read reviews by category
basement waterproofing (337)drain pipe installation (108)foundation repair (72)well and water pump (47)excavating (43)plumber (42)gutter installation (30)concrete repair (18)landscaping (16)water and smoke damage (10)stone and gravel (9)gutter cleaning (8)
Showing 1-10 of 416 reviews
A

RATED

07/08/2020

I wish I got the name of the woman who answered the phone as she solved all of my questions and concerns. I reached out to several companies about waterproofing part of my basement. After talking with Aquaproof on the phone they recommended instead to focus on fixing my gutters and window seals for glass block windows as my problem didn't sound like a foundation/waterproofing issue. She even gave ...

DESCRIPTION OF WORK
Basement waterproofing estimate

CATEGORY basement waterproofing

HIRE AGAIN? Yes

WORK COMPLETED ON 07/08/2020

D

RATED

06/16/2020

Scheduled an appointment on phone. Receptionist was very polite. I received a general call the afternoon before verifying the appointment for 2 pm the next day. I received/missed a call two hours prior to the arrival from Dan Manley. I called him back. It was apparent he did not want to make the visit for the estimate. He thought it was unnecessary because the work I wanted done that I explained t...

DESCRIPTION OF WORK
Estimate for drain to street from downspout

CATEGORY drain pipe

COST $2,500

WORK COMPLETED ON 06/15/2020

SERVICE PROVIDER RESPONSE

When you called AquaProof you stated that you needed two new downspout lines ran. During this call you were informed of our $2,500 minimum and that downspout lines need to run at least 100 ft to meet this minimum. You were also informed that we do not make repairs or do small runs to tie into existing lines and if that is what you wanted a landscaper could do that cheaper and faster than we could....
A

RATED

06/13/2020

AquaProof provided excellent service. We had water issues on the side of the house and water build up in the window wells. The installers arrived on time and were very professional and they made us fell comfortable about our choice. They explained the french drain installation from beginning to end. A few days later a storm passed through and we had no water issues. They offered the best service f...

DESCRIPTION OF WORK
Installed french drain and replace window wells with drainage.

CATEGORY drain pipe

COST $5,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/04/2020

A

RATED

03/26/2020

They were great very professional, everything was exactly as they proposed.

DESCRIPTION OF WORK
I had water leaking into my garage.

CATEGORY basement waterproofing

COST $2,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/23/2020

A

RATED

02/19/2020

Our home had clay downspout lines that deteriorated with age. They first came to our home and developed a plan for drainage around our house. We had PVC downspout lines and window wells installed. The crew was hard working and thorough. They leveled and seeded the areas after the downspouts were installed. They do an excellent job from start to finish. We were happy with the work and highly recomm...

DESCRIPTION OF WORK
Yard drainage

CATEGORY basement waterproofing,wells,drain pipe

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/18/2020

A

RATED

01/11/2020

It went very well. The representative looked extensively outside and inside the house. He gave us a few remedies, less expensive ones to solve the immediate problems as well as a more extensive one for a more lasting remedy. We chose to go with the lasting remedy whereby the whole wall was to be sealed up. They can only work weather permitting, so our original date of repair had to be pushed back ...

DESCRIPTION OF WORK
After a heavy, sustained rainfall one of our basement walls was leaking water in a few spots. We needed a solution to seal the wall (33 ft). We also needed a new underground drain pipe from two downspouts to a larger water drainage pipe (125 ft) since the old one was full of tree roots and water would overflow onto the ground where the downspout connected to the drainpipe.

CATEGORY basement waterproofing

COST $8,100

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/31/2018

A

RATED

01/07/2020

The team was incredible. At my new house, the backyard was constantly being flooded when it rained and the drainpipe from the gutters baffled us all as it emptied out into the front yard (instead of the street). In one day, the team dug up the yard, installed drainage, fixed the gutters and added the drainage pipe to go all the way out to the street. They even called me to tell me they could reuse...

DESCRIPTION OF WORK
Drainage system in yard

CATEGORY gutter repair,drain pipe

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/07/2020

A

RATED

01/04/2020

The original trenching and sump pump work (2014) was scheduled for 4-5 days. Due to weather, it was 3 long days. Everything works fine. Twice I had water in the basement and called Danny Manley out to check. He came right away. Both times their work proved to be working fine and we discovered other issues that I then got fixed. The additional trenching (2018) was in the only place not done origina...

DESCRIPTION OF WORK
We had draining trenching put around our entire house and the sump and sump pump totally redone.

CATEGORY basement waterproofing,wells,drain pipe

COST $18,800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/04/2020

F

RATED

10/11/2019

Company canceled the schedule meeting last minute since I was unable to answer the phone 30 minutes prior to the appointment even though I had called and confirmed the appointment the previous day.

DESCRIPTION OF WORK
Full basement waterproofing

CATEGORY basement waterproofing

WORK COMPLETED ON 10/11/2019

SERVICE PROVIDER RESPONSE

We are sorry about the communication error. We did not have your appointment marked confirmed on our end; it is marked as a left message Thursday and Friday. Please forgive us for this error and we wish you the best of luck. Sincerely the AquaProof Family
A

RATED

08/30/2019

PERFECT!!! It was a 2 day project. Luis and Dave and their crew were prompt, professional, very protective of my yard and my neighbors as they dug and sealed and poured to complete the project. Their attention to detail was superior. My yard doesn't even look like they were here for 2 days with all their equipment and crew except that there's straw on the lawn. I would definitely hire them again b...

DESCRIPTION OF WORK
Waterproofed exterior rear and side of home. installed exderior sump pump

CATEGORY basement waterproofing

COST $12,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/28/2019

SERVICE PROVIDER RESPONSE

Thank you for this wonderful review of our company, workers and their hard work. Please let us know if there is anything we can assist you with in the future. Sincerely The AquaProof Family

Services Offered

Basement Waterproofing with Interior & Exterior Solutions. Structural repair for bowing and sinking foundations via Helical Piers and Steel Beams. Underground Downspout Lines. Window Well Drains. Grading. Yard Lines for standing water in your yard, also known as French Drains. Gutter & Downspout Replacement. Gutter Cleaning Program.

Services Not Offered

Mold restoration. New construction waterproofing. Downspout line cleaning/de-clogging.

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, Financing Available, American Express, Discover
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes