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Appropriate Janitorial LLC

Angie's List since June 2012

F Rated | 11 Reviews

Description

We are a facilities management company....

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Handy House Cleaning

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee

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Verified Reviews

A few reviews for this pro…

F

RATED

11/06/2015

My contacts with Appropriate Janitorial were completely unsatisfactory and I would not recommend their services to others.  I purchased a Living Social deal for window cleaning.   When I called Tina to schedule, she told me to call Tony.  I called and he was in the middle of a job.  I had to text him my contact info and he returned the call that evening.  Either he didn't fully receive or read all...

DESCRIPTION OF WORK
Was supposed to clean interior and exterior windows but I cancelled service and got a refund.

CATEGORY house cleaning,window cleaning

F

RATED

12/15/2014

Attempted to contact provider (Tina) at business phone number multiple times and left messages.  No return calls.  Contacted provider once by text (as suggested in the recording on her phone) and no response,  Contacted provider once by email, no response.  My impression was that the phone was set to automatically go to voice mail.  After multiple unsuccessful attempts to reach this business to sc...

DESCRIPTION OF WORK
I purchased a voucher for window cleaning but the provider did nothing.

CATEGORY window cleaning

F

RATED

01/03/2014

see above

DESCRIPTION OF WORK
failed to communicate in reasonable time. made several attempts to reach owner via phone--had to use FB page. difficult to schedule appt. late for appt--wanted to show 2 hours later. I cancelled the service and got full refund from Groupon.  Days later, owner emailed to reschedule--too late.

CATEGORY window cleaning

SERVICE PROVIDER RESPONSE

We are sorry you have had a negative experience with us. Please either email me at [hyperlink removed] or please call me personally at (513) 476-0149 so that I can make this situation right. Thank you!
F

RATED

10/29/2013

An employee of the company showed up and before saying "hello" asked for gas money to pay for his commute.  The owner showed up several hours later and cleaned some windows outside but never came inside and the windows she "cleaned" were still dirty afterwards.  Not often I write a negative reveiw but this company is awful.

DESCRIPTION OF WORK
Was scheduled to wash 30 windows inside and out. 

CATEGORY window cleaning

SERVICE PROVIDER RESPONSE

We are sorry you have had a negative experience with us. Please either email me at aamassing@yahoo.com or please call me personally at (513) 476-0149 so that I can make this situation right. Thank you!
F

RATED

10/07/2013

Never and I do repeat Never use this company. Very unprofessional, They think nothing of keeping you waiting for 5hours. I asked them for my money back Tina agreeded.

DESCRIPTION OF WORK
This was my second apt. with Tina, who owns this operation. First time they did not show and called 4hours later to tell me that they were on their way. Rescheduled and again a no show. I called at 10.30am and she told me she was in a meeting.She was supposed to be here @9am. 

CATEGORY window cleaning

SERVICE PROVIDER RESPONSE

We are sorry you have had a negative experience with us. Please either email me at aamassing@yahoo.com or please call me personally at (513) 476-0149 so that I can make this situation right. Thank you!

Services Offered

Floor Care Services, Full house cleaning services, landscapping, and Commercial Cleaning. And Window Cleaning. And, painting.

Services Not Offered

NA

General Information
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Payment Options
Check, Visa, MasterCard, American Express, Discover
Emergency Service
No
Warranties
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