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Find Top-Rated Chippewa Lake Flooring Installers

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Flooring reviews in Chippewa Lake

  • A
    Unbelievably Positive Experience! I was hesitant to commit to a full remodel on my small cottage but from his initial visit through to the end of the project Matt honored my concerns and ensured that all my questions were answered before any work was done. He engaged an architect to detail two separate drawings of the proposed work during the estimate. That was a strong selling point and i opted to take Matt's proposal over two others.
    Within two weeks of the agreement the team began the teardown. Prior to the first day Matt explained the impact of the moves and the timing for all of his projected phases. That helped manage my expectations. What surprised me the most though was the commitment of his team to cleaning up everything - day in and day out. I never worried about coming home to a mess or damage. Each of the team members -- plumber, electrician, cabinet maker, painters, flooring, carpet installers, backsplash, counters and concrete bar, siding repair were genuinely interested in helping me understand their processes and next steps. Most importantly each of them were passionate about the work they were doing and committed to excellence in the outcomes.
    Matt's customer service and customer service expectations from his team was refreshing and impeccable. He would email quick notes on the next scheduled day activities including start times and who would be doing what work. He was creative in problem solving changes that occurred unexpectedly - for example one of the critical changes was taking out the door and replacing with a window. There was a minor misread on the new window placement that would have caused issues with new cabinets fitting properly. As soon as it was discovered Matt changed his schedule; arranged for he and the window installer to redo the entire window design the next evening. This allowed the cabinet designer and installer to maintain their scheduled work as well.
    I enjoyed the creative spirit that Matt and his team brought to the table as well. Though I had ordered quartz countertops i was hesitant in my commitment them to them before they were ordered. Concerned that I would not be happy long term, Matt took the time to question exactly what my reasons were for quartz and in the process challenged me to reconsider laminate. In the end i elected to go with the laminate countertops and have not been at all disappointed. in addition Matt introduced me to concrete countertops which i chose to use for the bar and incorporate my stone carving chips into the design.
    I would highly recommend Matt and his team and have already contracted to have his company remodel my garage for a stone carving studio.

    - Vicki P.
  • A
    I had a great experience at this store. The sales person was very nice and processional and knowledgeable about the product and he was helpful in scheduling the installation crew to come out to my home.
    - RAYMOND N.
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Flooring Installers in Chippewa Lake

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