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female eye doctor conducting exam

Optometry reviews in Chesterland

  • A
    Very professional, very friendly and thorough. I had not worn contact lenses before and Dr. Strancar walked me through learning to use them very patiently. She explained very thoroughly how to care for them and explained all the tests that were done during the exam. The only problems I had were that the receptionist didn't give me my rebate form for $60 off of the lenses when I left and by the time I remembered to ask for it, the rebate had expired. I thought they filled out the rebate for me and I missed out on a good discount which the doctor mentioned to me repeatedly when choosing my lenses.The other problem I had was my lenses were marked for the wrong eyes. The Left and Right stickers they put on my boxes were switched and I wore the wrong lenses for 6 months. Only when I went in to get a faulty lens replaced and they gave me the wrong lens was the error found. Not ever having worn lenses before I thought they were supposed to not be as good as glasses and uncomfortable. The trial lenses I wore were not my exact prescription so I expected my final pair to feel different. The doctor herself did a great job, I just think the receptionist goofed several times. I think since then they have a new one.I would use this doctor again, double checking their work. However she's no longer covered by my insurance plan.
    - Celia H.
  • A
    The insurance covers my cost so I don't know how much he charges. There's hardly any wait time in his office. I see him to purchase my glasses and contact lenses from his office. He makes sure that my vision is good, because based on my age I need bifocals. He does a good job making sure that my vision is taken good care of.
    - Jeffrey J.
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Optometrists in Chesterland

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