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Specialized Services reviews in Chardon

  • A
    Not typically one to write reviews ..... so: Great job by Zemco. Communication with Brian and Kim was fantastic! Responsive, timely and straight forward. Answered my calls/texts even during non-business hours. I had a chimney leak that developed in the middle of winter with snow on the roof. Brian assured me that he could repair the leak, and would do so as a priority as soon as snow was melted. Less that a week later snow melted and ON A SUNDAY, Brian was here to repair! Also noted 2 of 3 rubber boots were cracked around vent pipes and offered to replace them there and then. Trusted the service and integrity, and didn't hesitate to have him take care of those issues too. Very pleased - polite, courteous, professional, AND TIMELY! Great service Zemco.
    - Stephen C.
  • A
    I am very pleased doing business with Zemco. Kim is an excellent coordinator with excellent communication skills. I explained the problem we are having and she immediately scheduled an appointment for Brian to come out and evaluate. She also asked us to take the necessary steps to avoid water damage inside the house until he is onsite. Brian stopped by in an extremely rainy and wet weather to assess the problem on our high roof. He also did a thorough exam inside the house and around the chimney looking for the source of water leaks. He wanted to make sure that we don't have plumbing leaks. He is straight forward to the point, and even complimented the status of the roof, without trying to sell or providing unnecessary services. Came back on a dry but windy day to fix the problem. He wanted to fix before rain moves in again. He was very punctual and explained everything he needed to do. He found lots of rust and cracks/openings on an old chimney-top and around flashings. He took multiple pictures on my phone to show the source of water leaks. He sealed the top of the chimney and re-caulked flashings and the surrounding areas with high quality materials. The price was very reasonable and the work is top quality. I believe that Brian is a hard-working and honest business owner with top notch work ethics. This review also applies to another time I used Zemco to check for damage on rooftop vent pipes. He sealed all vents and flashings to prevent water leaks, and checked/cleaned gutters, and installed new metal water diverters on roof. No leaks whatsoever since. Yes I will call them again and yes I recommend Zemco to others.
    - Feras S.
  • A
    We were impressed by S&K Roofing. First, the representatives responded quickly to our contact, kept promised appointments and kept us updated as to their schedule prior to and during installation of the actual roofing material. Installation was on one of the hottest days this year���95 to 97 degrees on the ground. Pictures were shared with us at various points during the day. About 5:30, we received a telephone call that the crew would be cleaning up for the day and would return the next day to finish. Unfortunately, heavy rain and strong winds were in the forecast for that evening. At approximately 8:00 p.m., we checked to see how the roof had been covered in anticipation of the rain; we were expecting to see blue tarp. Instead, the crew members���after working on the roof during an extremely hot day-- were still there! The crew had STAYED to finish the roof! There were just a few things remaining for the next day. Another incident impressed us: A window pane was broken by plywood sheeting that had become a projectile from a sudden gust of wind. We were immediately notified, and within two days the window was repaired. At the same time, a crew replaced deteriorating facia wood and a gutter. The work site was left clean, and we were asked to do an inspection of the yard and work area to make sure that we were satisfied before making payment.
    - Lola M.
  • F
    paid 72.00 for leather coat cleaning. wore my coat for the first time. i was horrified. my hands and arms are completely stained black for them improperly cleaning my coat. went to the store, spoke to heavy set woman with long ponytail. i told her i want this resolved. she called me a ***** and everything else. i told her i'm going to start a claim with the b.b.b. and take to court. very inexperienced with leather cleaning.
    - KIM K.
  • C
    The window replacement was a train wreck. The HVR guy had 2 different contractors out here, the first one seemed good and took all the measurements. They lost the first replacement window and had to order a second. When the second crew replaced the window they ended up breaking the glass and leaving the outside frame a bit torn up. They left the job without cleaning up and I had broken glass all over my back walk. I was extremely concerned that it would injure my dogs so I spent my Thanksgiving morning picking up glass by hand and with a shop vac. I texted a picture of a bag of broken glass to the HVR guy, he apologized but did nothing else. The roof went pretty well, I had the roof completely torn off and all the bad boards replaced last summer. I had to call back the roofer once to fill a gap in the roof under a valley and this spring I have a called them out again to fix spots where the boards have popped out. The HVR guy wanted to take back all the roofing materials and I had to argue a bit to keep at least one bundle of roofing for repairs. Good thing because I bought a high end shingle that typically isn't stocked and I'm guessing the roofer might need it to fix the pop. I liked the roofer and at this point I'm pretty confident he'll come back to fix the popped boards. The roofer did a great job cleaning the yard and I only found a few nails in the ensuing months.
    - George T.
  • A
    Tim did a very thorough inspection of the house to find the entry point and identified others that could become problematic. The house is over 100 years old, and there were several possibilities. The thorough inspection and monitoring of marked spots were key to stopping the intruding squirrels. Three were trapped and taken away. After making sure there were no squirrels trapped inside, the main entry and one possible future entry were closed/filled very well. The problem was resolved. I would definitely hire this company again.
    - Patricia P.
  • A
    It was a great experience! This was a big purchase for us and everyone at Erie was very helpful and reassuring. Our new roof is beautiful! We will definitely call them when we're ready for new windows!
    - Deb D.
  • A
    We had contacted our roofing/construction guys (we just had a new roof put on last year- they were recommended by a friend in Mentor) to help repair the pushed in dormer. After two weeks and many calls with no repairs, I looked locally to see what was company was able to help. Four Seasons was my first and last call. They literally had our issue fixed in less than 24 hours. I was beyond impressed and satisfied with their service!
    - M N.
  • A
    Actually were very accommodating even with a schedule change for us, we've changed the date at the last minute and they had no problem, they were right on time when they said they'd be to drop it off and pick it up.

    Very polite and very professional.
    - Mark L.
  • A
    I found them to be efficient in cleaning after themselves while he was on the job. He did the roof in about three days. I was pretty impressed. Pricing was excellent. Quality is very good. Responsiveness is excellent and very good. Very punctual. Professionalism is very good. Absolutely, I'll use him again.
    - Peter M.
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Specialized Services in Chardon

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