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Window Replacement reviews in Chagrin Falls

  • A
    Home Exteriors Roofing, Siding and Windows
    Unbelievably smooth and professional job! Like elves, the crew showed up in the morning (on time) and were gone by the time we arrived home from work... Did not leave anything out of place and everything was cleaned up. And most importantly, the install is perfect and we love our new windows and door. Cost was very reasonable. Highly recommend!
    - glory g.
  • D
    Western Window Service Inc
    Two major problems. First problem: My original call to them was May 30, 2019. Window finally installed October 5. (Over 4 months later). Unacceptable delay. Second problem: when they finally installed the window, they did not caulk it at the bottom. This was discovered by a painter by accident. If not corrected, water will get between wooden frame pieces and rot. Unacceptable. I have photos to prove this.
    - NELSON M.
  • A
    Home Exteriors Roofing, Siding and Windows
    We were very happy overall with the job Home Exteriors did. It took a little longer than we expected to get the windows manufactured and then holidays delayed their installation. Afterwards I complained that many of the windows were not very clean when they finished and within 2 hours the company called back and arranged for someone to come out and take care of cleaning them. He did a great job and in the end we were very satisfied.
    - Bancroft T.
  • A
    Ralex Remodeling & Repair
    Alex, of Ralex Home Remoleling and Repair is a true professional. His work is second to none. The quality of his work is amazing. I recommend his service all the time when someone needs their home remodeled. Alex has extensive knowledge of electrical, plumbing, etc. it���s great to have a contractor that is multi-talented so you don���t have to hire several different people for one job. Overall, Alex is an excellent contractor.
    - Pamela C.
  • A
    Window Universe
    After almost falling for high pressure sales tactics from another well known window replacement company, we are so happy that we found Window Universe. Their price was fair (1/3 of what we had been quoted elsewhere) and there was no pressure to sign a contract. They paid close attention to details, for example, we wanted a color to match our current windows and they made two trips to our house to make sure it was right. The installation went perfectly. They had a very large window to remove and replace. This was done without any issues. The installation crew was very professional and worked very hard to get everything done in one day. They left the work area spotless. The windows look fantastic and we would definitely use them again.
    - ANDREA D.
  • D
    Biltmore Exteriors
    On May 31st, 2018, we contracted with Biltmore Exteriors to replace our garage roof, replace old picture windows with new windows and a sliding door on one side of our house, and to replace our aluminum siding with vinyl siding and new gutters. Once started, this became a five-week long ordeal plagued by miscommunications, sloppy and incomplete work, and an abusive business owner. At completion of the work, we were so exhausted and traumatized that we just wanted anyone from Biltmore off of our property and not have to argue about outstanding issues for fear of retribution. If you don���t want to deal with repeated work, patronizing attitudes, sloppy attention to details and late-night phone calls where the owner is cursing you out for being difficult, we suggest you avoid Biltmore Exteriors. A detailed letter sent to the Canton Better Business Bureau can be found here: [*** Link removed ***]
    - Eli J.
  • A
    Radiant Windows LLC
    Had 5 large windows replaced. Have used this company before ( have had 13 windows replaced previously ) and wanted to use their services again.They are pleasant, professional and timely. Installed the windows in freezing weather without hearing a complaint. Cleaned up after. These are vinyl windows but you cannot tell by looking. They look like wood. The trim has a beautiful wood grain look that looks very natural. Will use them again for more windows in the future.
    - Tori F.
  • A
    Universal Windows Direct
    I was very nervous to have a company replace the windows on my new home. Alex was super professional and very trustworthy. He had a wonderful understanding of the product! I wouldn't go with any other company. I highly recommend Universal Windows Direct!
    - Kristen S.
  • A
    EMPIRE WINDOW COMPANY
    I received several estimates - Empire Windows were not the highest or the lowest. Everything was comparable - quality, warranty, price. Mainly I liked the sales guy. First appointment was the sales appointment - no pressure, just best price. We gave a deposit of <50%. Next appointment, within a week, was the measuring. Quick, easy, maybe 10 minutes. Finally, we got the call, the windows were in. The install took 2 hours for all three. Fast, very loud, but clean and well done. Nice job, pleased with finished product. Looking forward to a warmer winter,
    - Lindsay T.
  • A
    Campopiano Roofing Inc
    Things proceeded very well and communication was excellent. Weather became an issue but they stayed in constant contact with us regarding their continued attempts to complete the work. The roof looks excellent and I am confident in their attention to detail.
    - Nick P.
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Window Replacement Installers in Chagrin Falls

Companies below are listed in alphabetical order.

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