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Appliance Repair reviews in Centerville

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  • He is professional, kind, and respectful. The cost was reasonable compared to other companies. The job was completed thoroughly and he cleaned all of the area up and took the old disposal away. would highly recommend!
    - Barbara T.
  • Tom came right away (on a Friday), immediately knew what to do. The expensive user interface board on our dryer might be on its last legs, but Tom got it working again and said that if it goes out within 90 days then he'll only charge us for the part, at retail price. He called the parts store in front of me and let me hear the price - he doesn't mark the price up above retail as Sears and others do. He was genuinely concerned about helping us not spend more than we need to. This was our second time we've used his services and recommend him highly! I'd sure like to find someone like him for other problems around the house!
    - Joanne C.
  • We have a Samsung refrigerator that needed repair. I chose Logan based on not only the Angie's List reviews, but also on the fact that they are a local business I have seen and heard of most of my life (I'm originally from Kettering :). My service questions were answered during the first call, appointments made and communications from the office/dispatch staff were as promised. Technician was prompt, courteous and professional in demeanor and appearance. Cost of repair, service call and replacement parts were within our budget. We figured the repair might be a little spendy but we were not ready to purchase a new refrigerator. Would definitely recommend and will certainly keep Logan Master Appliance Service in mind for any future repairs.
    - Jana T.
  • I called him on a Friday at 4:45pm and he said he'd come right over - and he did! He was going to grab a sandwich first, but decided he better come right away instead in case he needed something from the parts store before they close. Wow, that's service! He definitely knew what he was doing and had the necessary parts with him. He went above and beyond by shortening our exhaust tubing behind the dryer since the extra length can contribute to overheating. He gave me some brief safety advice (showed us where the water shut-offs were, recommended no one use washers and dryers while asleep or away), seeming genuinely concerned. He specializes in just washers and dryers, so he really knows his stuff. He works quickly but thoroughly. His business card says $15 service charge (that's low!) and 90-day guarantee, which he did let me know. I would absolutely use his service again and recommend him to friends.
    - Joanne C.
  • This was one of several other service calls by Logan Master Appliances over the years. Their office staff is friendly and responsive. We usually see the same service tech, who is competent and helpful. Have not found their service call charge or bills to be excessive. Plan to continue using these folks.
    - Ron B.
  • We called the Appliance Doctor, got an appointment as requested. Tom called, arrived on time and knew right away what was wrong. It was plugged drain. He fixed the problem quickly and his fee was very reasonable. I would recommend this business highly.
    - Kathy H.
  • The Tech who made the service call was professional and courteous, but would have had to make another service call if I elected to repair the dishwasher since the necessary parts would have to be backordered. I paid only for the service call.
    - James W.
  • I called Tom and he was at my house about 2 hours later. I was pleasantly surprised at how quickly he arrived. He explained that the dryer's heater element was OK, and that the problem was probably the over-temperature sensors. I had him replace the sensors and also the rear drum seal. Afterwards the dryer was back to drying clothes like it did when it was new. I'm a happy customer.
    - Bob S.
  • I called in for service and a repairman was here in approximately 90 minutes. The issue was quickly identified and fixed within 15 minutes. I will definitely utilize the Appliance Doctor if I need future Appliance repairs.
    - Richard G.
  • Tom came over to check out my vague description of a leak and diagnosed the problem immediately. Priced parts and installed them about a day later. Even installed a spare part I had. Amazing work - it is like I have a brand new washer and dryer. More importantly I wont worry about flooding or burning neighbors. Would definitely hire again and have already recommended to coworker's.
    - Ryan B.
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Appliance Services in Centerville

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