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Cleaning reviews in Carroll

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  • Only used 1/3 bucket of water for 22 windows inside and out for a total of 44. Streaked; left spots 2 hours late with no phone call ; all edges of windows were not cleaned since he used a squeegee and he rounded the windows Poor quality
    - Donna K.
  • This service was one of Angie's List - Big Deals and everything went great! Sure Shine Cleaning Solutions responded quickly, and their scheduling and service were performed promptly and professionally. We highly recommend them, based on their fast and friendly service. We would certainly use them again!!

    - Michael R.
  • I purchased a GroupOn for a six hour deep clean service, I believe in October.  I called right away to schedule for around Thanksgiving as I expected others to do so also. Communication was horrible; full voice mail boxes, long times between return calls, but we finally scheduled the cleaning.  During the scheduling communication was very clear that I had a GroupOn, my location and my expectations.  
    A few days before scheduled cleaning, I called to confirm with no immediate response.  The NIGHT (10pm) before the scheduled cleaning, I received a text message.  Initially she said they were not going to come that I was outside of the service area; when I pressed and said that was not factual, she said that I would be unable to use the GroupOn that I would have to pay full price again stating that I was outside of the service area.  I sent her the GroupOn information showing I was clearly withing the area indicated.  She finally relented and said she would send out a  couple girls to 'help me out'.  I'm sorry excuse me?  I purchased your service, you are not 'helping me out'.  
    The two 'girls' arrived in a timely manner the next morning, were very pleasant and honored the GroupOn.  They spent approximately 2 1/2 hours cleaning my 2700 square foot home (hardly enough time for a deep clean.  When they finished I was asked to inspect their work; I quickly breezed through the home and it looked generally acceptable, but hardly what I expected.  I'm sure they were following the direction of their boss to get in and out as quickly as possible, and I therefore said it was fine for them to leave.  After they left, and I was able to look more closely, I was able to see how little they had actually done.  They had NOT wiped baseboards or cleaned lighting fixtures; there were still cobwebs in my entry light.  
    Again, the owner acted like she was doing me a favor for sending a crew out and the quality of work left much to be desired.  I would not purchase any further services from this company.
    - Dee S.
  • Unbelievable. They scoured my house from head to toe. They are no more hard water stains. The stove and refrigerator look brand new. they even moved some furniture to redecorate and it looks great! On top of that, they're very nice, professional women.
    - LISA W.
  • I called on Monday, made an appt. for Thursday. Dropped off vehicle on Wed. afternoon. Vehicle was completed by 11:00AM on Thursday. Interior was cleaned (leather seats, floors, and mats) and treated with a protectant. The exterior was washed and the protectant was applied and buffed in. The wheels were dressed. The mats were placed in the rear and paper protective mats placed on floor in front to drive home with until carpeting was completely dry. Staff was very polite and helpful. This is the 9th year I have had this done and the vehicle looks great.
    - RICHARD T.
  • I just came home after our bi-weekly cleaning, and the place was so clean, everything literally sparkled! We have 5 dogs, so our home presents a challenge. They exceeded our expectations. They even vacuumed the dog beds! Can a house ever be too clean? I almost felt that it was, because anyone else I've ever used have never done this well. Very personable and professional. Very thorough.
    - Jackie M.
  • Great - scheduled quickly, arrived promptly, did thorough cleaning
    - Jill R.
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    - Carla H.
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    - Brenda M.
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    - Cathy R.
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Cleaners in Carroll

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