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Find Top-Rated Canton Radon Inspectors

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Radon Testing reviews in Canton

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  • tony was on time and on budget. the areas where the work was done were left clean. No extra clean up was needed. He tested the system to ensure it was working properly and showed me everything he did. The included follow on radon test showed the system was working as designed and my radon levels were greatly reduced and well under the maximum level. Great job!
    - mark z.
  • Even if a company's service is lackluster, I don't go out of my way to write a negative review. In this instance, their actions have frankly pi**ed me off to the point of writing this.

    The previous homeowners had to complete radon mitigation after the home inspection found high levels of radon gas (May and June). Late in the fall we saw that the system was not functioning properly (we hadn't moved in yet so we never paid much attention to the unfinished part of the basement- our error). We called the number listed on the system to have a representative check this for us. After seeing the new electrical panel we had installed, the technician passed blame to our electrician (who had updated some of the wiring in the house after we took possession) and said that the electrician must have 'messed something up.'

    They completed no work at this point and we confirmed with our electrician that nothing was altered that would affect the system. We called the company again- they agreed to come out and fix the system. The best part is that the technician never mentioned that we would be assessed any kind of fee for this. All we knew is that the system had possibly never worked from the time of its installation. He also did not give us any kind of guidance as to how their warranty works, etc. We were their customer by default, so did not have any of this information. Also said nothing about a cost involved.

    Turns out that they later bill us $150 for the service call- listed on the invoice is 'due to electrician error- not covered under warranty.' We had signed nothing agreeing to this--no work order completion and definitely did not agree on the supposed cause of the problem. When we called the company to discuss (again) the representative (owner possibly?) was really rude and threatened collections, liens on our house, etc. if we did not pay. He also insulted our electrician- saying he was 'obviously not qualified to do the work. Is he even a real electrician?' He assumed this because we told him he was a family friend. Wow. Rest assured that he is a fully licensed, insured, and over-qualified electrician- AND- family friend.  

    Because we were tired of receiving invoices, threatening letters and calls for liens, and that it was our word against theirs, we sent them the money last week (after trying to reason with them a fourth time- and the woman in the office had no idea). However, also found last week are photos of the unfinished basement from July and August, showing the system wasn't functioning before the electrician began his work- we just didn't realize it at the time when the photos were taken.

    It's only $150 but as a small business owner- also of a family-run business, I'm shocked as to how this company conducts business and pretty much insults its customers without just cause or proof to stand on. Even when we had our locks changed we signed a work order completion and payment acknowledgement. That is normal.

    After unearthing our photos we've decided that the system probably never functioned properly (the previous owners were on a 60amp service, after all, 2900sqft+). We will probably be contacting them again to get our money back. After this debacle we will also choose another company to monitor our system going forward. It doesn't seem like there are many choices for radon service in the Canton area (which was probably why they were chosen in the first place) but I would recommend using another company.

    - marissa h.
  • The inspector preferred I not tag along with him during the inspection but he would review everything with me when he was done. The inspector made a fuss about some cracks in bricks, and told me one of the foundation walls was "wavy." He recommended I hire a structural engineer to check it since something like that could be serious. Other of the things he noted were lack of grounding in some outlets, and the need for some repair grouting to be done in the showers. He did not remove the plate of the breaker box to examine the wiring because a cabinet was built around it. The plate could have been removed but I guess it intimidated him. He also found poor grading on one side of the house and some "moisture" in one corner of the basement. Someone else was supposed to come to place the radon test.
    The inspector was a nice enough guy. When I asked which outlets were not grounded, he couldn't tell me. But not all of them were. Now I have to test them myself. He missed a broken window in the basement. He couldn't tell me if the A/C unit was the proper size for the home. The radon person never showed up and took days to get in touch with the sellers to arrange a time to come over. After they finally dropped it off, they took over a week to get it back. I was under the impression it was a 2 day test. They did another test primarily because it was in an outlet that was attached to a light switch. It had been turned off for a second.
    I hired a structural engineer who said the cracks were fine and the wall which the inspector was suspicious of was a very solid wall. I was glad for that but wasn't too happy about having spent another $200 because the original inspector wasn't very knowledgeable.
    It's been 18 days and I still have not gotten my pest or radon report. I left messages at the office to have the inspector call me. He never did. I called again and he finally called. I had one last question and called the office again, leaving a message. The inspector still hasn't called.
    I wish I had hired the structural engineer to do the entire inspection.
    - Bonnie A.
  • Our basement originally tested high for radon in both the finished side (20 pCi/L) and the unfinished side (11.3 pCi/L). After checking the reviews on Angie' List, I contacted All Ohio Radon Services. Wayne returned my call within a couple of hours and was able to give me an estimate based on my description of my home, the my test results and basement configuration.
    They scheduled our work to fit around my work schedule and Kevin arrived 15 minutes early on the date scheduled to start the work. We discussed the location options and I decided on an internal system that would go out of the basement, into the garage and up through the attic and out the back side of the roof. After drilling 4 test holes and the main mitigation site, Wayne and Kevin were able to determine the proper size fan and the work took about 8 hours to complete.They also sealed the sump pump well and cleaned everything up after each step was completed. The roof stack was painted to match our plumbing stacks.
    They setup 2 radon monitors to test for 3 days after the work was completed to verify the results (one on the finished side of the basement and one on the unfinished side). The radon level in the basement now averages 1.7 pCi/L. The system works very well. Wayne provided a and quot;Certificate of Mitigationand quot; along with the final test results for our records.
    They were extremely customer friendly and explained everything well and answered all questions. I would highly recomend this contractor.
    - Donald L.
  • The installation was complete in about 3 1/2 hours. They cleaned up after themselves very well, and we need freaks only needed to do a little sweeping and vacuuming. The job was neat and professional, and the price was as quoted.
    Comments: We hired A-Z based on family and relator recommendations. The key point for us is how long the fan motor would last.
    We were told we would get a 5 year guarantee, but they had only 2 or 3 that need replacement in their 22 year history.
    Their fans have lasted 22 years. That was the clincher.
    - Kim J.
  • I called to set up an appointment and the day of the appointment (August 30th between 2PM and 4PM). Ari left a message saying he would be late, then left another message saying he could not make it. I called the office and the receptionist told me to call his cell phone. I called him and he asked the reason I wanted the inspection (hello??). I told him we were going to remodel our basement and wanted to make sure there was not a problem with radon gas. He told me he would call me back to reschedule within the next few days. Today is September 11, and I have not yet received a phone call.
    - SUSAN C.
  • It went great. Dave was super professional and super knowledgeable. He was really detailed in his inspection and did his best to find all that he could that needed dealt with in the home.
    - Matthew B.
  • unknown
    - ANN b.
  • ..
    - Timothy P.
  • They check it out every 2 years.
    - Timothy P.
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Radon Inspectors in Canton

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