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Find Top-Rated Canal Winchester Sewing Machine Repair Shops

There is 1 top-rated sewing machine repair in your area and 3 to avoid.

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Sewing Machine Repair reviews in Canal Winchester

  • F
    Called Steve and he quoted $29.95 for service call and clean and oiling. I said machine was clean and oiled and he said timing was probably off and for around $50 he could fix it. Steve came out, he needed my paper towels because he did not bring any and later a properly fitting screw driver to fit after he tore up one of the slotted heads on an adjustment for the bobbin holder. Turns out he tore it up because he did not loosen another set screw which holder the adjuster in place. While I was getting the tool he removed the bobbin holder and when I came back in he said it was missing pieces and another part was installed wrong. Strange thing, the bobbin was working earlier that day and there is no possible way to install the bobbin holder retainer wrong! He claimed to just happen to have a used part in his small tool box just like I needed for $40 that was not missing any pieces. But now suddenly price jumped to $165 from $50. Steve then claims machine is best ever made and worth $400. Not true as it turns out, just his way of pressuring customer to make repair and justify his price. I asked how did we go from $50 plus $40 for the used part to $165? He says additional labor charge. He then said $125 was as low as he would go. Let me tell anyone reading this that this bobbin holder is removed with your finger in under 3 seconds and reinstalled in same time. FACT. Total time he spent at house was well under 25 minutes. Steve then says he timed machine and when he used it for first time the needle broke instantly. Said it still wasn't timed but he did not do anything more except play with screw he mangled earlier and it still never rotated and took tension disc apart which also took all of 5 seconds and reinstall. He got it to sew about 6 inches and it looked good on top but underneath was not very tight stitch. Saw that after he was gone because he left the sample. He also sprayed WD40, which 2 other shops I called after this mess said is a definite no-no. Thread now soaks up all the oil he sprayed all over the bobbin area and I will have to clean it myself. I watched as he oiled the rest of machine with way too much because the manual says to oil with ONE drop per oil. He wound a bobbin for me but after he left I saw it had loops of loose thread. Bottom line machine was not working properly and I was "forced" to pay him just to get him out of the house before he tore something else up. After he left I watched a video on how to time and he NEVER even touched the gear where you time it. This guy can not work with his hands. His tools are cheap and his skill level is sub par in my opinion. He wrote an amount on the back of a business card and it is not it itemized and this is the only receipt I got. Very un-professional. After Steve left I discovered while he had the tensioner apart he removed the stop plate and took it with him. This part controls the dial tension know so it can only rotate 1 revolution. I called Steve and his reply was I did not need it. He said to sew everything on tension setting 3. Witch 3 the knob now rotates 3 revolution showing 3 3 different times. I insisted he send it back to me. As of this review I have not received it. Would never hire him again or any of his family. I want all my money back from him. I know more how this machine works now than I did before and all of my knowledge came from watching videos and none of it from watching this guy!
    - Ted A.
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Sewing Machine Repair Shops in Canal Winchester

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