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Pet Care & Health reviews in Canal Winchester

  • A
    Luv Your Pet Professional Pet Sitting Service
    It went great! We have been using Jacqueline's services several times a year for many years now, and the cats love her. It's nice to know your animals are well cared for while you are away. She's great about calling with any concerns she may have while on site.
    - Jennifer W.
  • F
    Pet Medical Center of Westerville
    Just to be clear, I am in not posting these comments to be defamatory in any manner, I am merely telling our story and our experience(s) with Pet Medical Center. Back in January of this year our beloved, healthy, 6 month old French bulldog (which is a Brachycephalic dog breed) passed away during a routine surgery. He was being neutered. Since then, we have spoken with veterinarians from other practices who specialize in Brachycephalic dog breeds, including OSU medical center and we know now that short nose and flat face dogs require very specific medical staff, procedures and attention when it comes to surgery and anesthesia - especially while in recovery. Besides the shock of losing an animal in the most routine of surgeries, we paid for a "puppy plan" in November and our French bulldog passed in January...We were not offered reimbursement for the 10 months that remained on the puppy plan. There is no "star" ranking system low enough to rate our experience with Pet Medical Center. This was a horrible experience for my entire family - PLEASE research the special needs of your dog breed before choosing a veterinarian to avoid any experience like ours.
    - CHRISTOPHER P.
  • F
    KATHY'S PAMPERED PET
    Terrible. I drove from Canal Winchester to Grove City for a 1PM appt. I called at 5PM asking how they were doing & she stated they were not done yet & she would call me. At 6PM I decided that I was going to get my dogs whether they were done or not. Upon picking my dogs up, it appeared that they had not been let out to go potty. When I arrived home my older dog was bleeding from her foot & continued to bleed to 1 1/2 hours. I was not advised that they cut her ( can be fatal when the nail is cut too short). My dog also had grooming burns around her face.
    - Debbie F.
  • A
    Lucky Bones Inc
    It couldn't have went better. I was nervous, but I put him in daycare first, and he loved it! He stayed over for 2 nights, while we were gone. He loved that as well. he slept for hours! he was exhausted from all the play he got. We go to visit and more daycare. He always get major wiggle butt when he sees everyone. It's very comforting to us to see that he likes it there. Will be using them for boarding again, in a couple of weeks.
    - Tami Q.
  • A
    Diley Hill Animal Emergency Center
    They were very professional and compassionate. Ms Fiona ( fur baby ) is recovering today. She is 100 % better ! They gave her antibiotics along with treatment for ear mites. The care in which she received was outstanding !!! Although very pricey .. it was a good outcome.
    - Georgianna G.
  • A
    Luv Your Pet Professional Pet Sitting Service
    It went very well, as usual. There's always a detailed written report waiting for me, and though she did not need to this time, I know she'll contact us with any issues or questions promptly. We're using the service again next month.
    - Jennifer W.
  • A
    Petzercise
    It went great! Our dogs are 10 and 6 and instead of bugging friends or families to watch our dogs over the weekend, we decided to try out Petzercise. They were awesome! The owner came over on the Tuesday before we left to meet the dogs and get some information about them to personalize their care, and then on Friday, Saturday, and Sunday, they came over on a recommended schedule for 30 minutes per visit and gave our dogs their food, let them out to potty, and best of all, gave them lots of love and affection. We also received an extremely detailed report of each visit, text messages with pictures, and just a peace of mind that our dogs were well taken care of in their own home Usually when we get home from trips, our dogs are pent up and restless, but after a weekend with Petzercise visits, they seemed totally contented with their weekend! We will absolutely be using Petzercise whenever we go out of time. My cost of service was the per visit rate
    - Scott B.
  • A
    Groveport Canal Animal Hospital
    The dr's and staff at Groveport are truly amazing people. they treat you pet as is he were their own. when you board with them they don't just stick him in a kennel, they give them lots of tlc and attention. If there is an emergency they do their very best to see him right away. He actually like going to the vet.
    - Antoinette S.
  • F
    Personal Touch Pet Grooming
    This is the WORST pet grooming place you could ever take your dog! I had been going there for about a year and NEVER really satisfied with their services but because they are so close to me I continued to go there until this last STRAW. My pup is ALWAYS there for several hours, they overbook the pups and double them up to a cage. This last time I took my pup, vicki told me they had openings and I could bring him at 8. He was ONLY being completely shaved due to matting and a bath. He was there for EIGHT hours due to the groomer LEAVING to attend to her sick dog. She NEVER notified me and gave me the option of picking my dog up so he wouldn't be there in the cage with another dog for 8 hours. I kept calling because of course I was getting worried. Each time I called vicki got an attitude and tried to explain that the lady who normally grooms my dog is out taking care of her dog and no one else can do him because he is aggressive. THAT is a lie, my pup is only 1 and 12 lbs. he is the most GENTLE, quiet puppy ever and is NOT aggressive. He may not sit there not moving at all but I know he is not an angry dog. After 8 hours they called to have him picked up. When I got there he looked fine so I paid and left. The next day bruising showed up around his butt area and chest area from how she took a razor to him and shaved him WAY too low. He couldn't sit down nor was he himself. He wouldn't play with me, come to me, and was acting totally not himself. So I called back requesting a refund, Vicki cursed me out and hung up. So I reported them to the BBB, it didn't go well because she lied to them saying I was threatening them and a bunch of other made up things. My dog was TRAUMATIZED, after taking him to the vet, they determined he'd be okay but suggested I NEVER take him back there. And I will do that exactly. SPARE your pup from this company. They are HORRIBLE.
    - Jajalalapa H.
  • F
    Personal Touch Pet Grooming
    I called a few days ago hoping to get an appointment for a Saturday morning. The phone rang busy for about an hour, so I emailed the shop to let them know. I called again and they answered and were happy to offer me several time slots. I chose 9:00. I dropped my dog off at 8:50 and was given a 3-4 hour window for completion. I am moving in 6 days, so I ran some errands to get stuff for the new house and came back to Canal around 12:00 to wait for their call. I got no call. At 1, I called and was told that they had a groomer walk out on them the day before and they were running a bit behind, and that he would be finished in "1-2 hours". That was the first I had heard of them being short a groomer. At 4, I called and was told it would be "closer to 5" before he was finished (note: EIGHT hours later). At 5:14 I get a call, saying "we're technically closed" but that my dog was ready, and that they had tried to call me and left me a voicemail 30 minutes earlier. This is COMPLETELY untrue. The only numbers they have are mine and my daughter's and we were together waiting on the call. When I showed up, the blonde lady was extremely rude (reeking of cigarette smoke) and telling me that she TOLD me they were down a groomer. I said "had I known it would take 8 1/2 hours 6 days before I'm set to move, I would have cancelled". I started enumerating reasons why I was unhappy, and she cut me off and told me to watch my finger (which I was using to count with). I will NEVER take my dog back to this place. The workers are rude, they LIE and they do a mediocre job at grooming in the first place. I always asked for the same cut, but each one looks completely different. BEWARE of this place. The workers only care about the money and being right - not about serving their customers and doing a good job. To make it worse, my dog peed for about 1 minute straight when we went outside and drank a half a bowl of water when we arrived home. I'm guessing he was left in a crate for most of that 8 1/2 hours while they kept all of us in limbo. NEVER AGAIN!
    - Crystal D.
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Pet Care Providers in Canal Winchester

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