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Gutter Cleaning reviews in Canal Fulton

  • C
    Bizzy Beez Lawn-N-Landscape
    I've repeatedly requested that my lawn be mowed short and to either lower the blade or sharpen it, to do whatever is necessary to mow my lawn the way I like it but it just hasn't been done. I had to call the crew out for a do-over for pruning this year b/c the work hadn't been done according to my and Jeff's specifications. I also had to call him regarding a power wash of my house. His worker left before it was finished and even left some of his equipment in my yard. The same thing happened when they had to stake some of my trees. The tools were left but the work wasn't done. To Jeff's credit, he always made it right, until today, that is. I sent him photos of the lawn and asked that he come to my house to see the shoddy work that was done and he told me that he's not going to come and look at it and quot;again and again and againand quot; and for me to and quot;move onand quot;. We will not be servicing your lawn any moreand quot;. When I said and quot;This is a bad time of year to find someone to do fall cleanupand quot;, he said and quot;Well, that's your problem I don't care.and quot; So much for the customer always being right, eh?

    I used to clean houses for a living and I know how particular customers can be; they expect you to do your work w/a critical eye. If a customer was unhappy w/some of my work, I never argued but simply said and quot;I understand. I'll make it rightand quot;. And I did. I would never dream of telling a customer that it's their problem and I don't care. Bizzy Beez is paid really good money, higher than many companies charge, and I don't think it's asking too much for his crew to be professional and do the work the way the customer wants it done. I even went outdoors and helped one of his crew members to stake a tree. In the process he broke his glasses and in a fit of temper threw them, swore and complained that he still had two more houses to do. I could have said and quot;Well, that's your problem. I don't care.and quot; but instead I continued to help him until he finished the job.

    I feel bad that our professional relationship has ended in the way that it did but that was Jeff's decision, not mine. I simply wanted him to see to it that the work was made right as he has done in the past. My neighbor has commented to me how bad my lawn looks and today a friend stopped by and said the same thing. If he cares at all about his company's reputation, he would come and take a look at his crew's work and he'd satisfy a good and long time paying customer.
    - Mary L.
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Gutter Cleaners in Canal Fulton

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