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Find Top-Rated Brooklyn Custom Furniture Makers

There are 118 top-rated custom furniture makers in your area.

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Furniture reviews in Brooklyn

  • F
    Kronheims Furniture
    This store's product and customer service is awful in every sense of the word. I purchased a bedroom set  from then in 8/2013 which was finally delivered in 10/2013 -yes 8 weeks later! It had to be replaced immediately because multiple pieces of the set were broken, banged up, and already falling apart. It was replaced in November 2013 after multiple phone calls, a BBB report and lots of attitude and issues. We had also bought a mattress and box set from them which they sent us the wrong set. When we went back to the store multiple times, after many arguments we finally saw the receipt in the store and the salesperson had switched the brand we bought for a cheaper one and had them deliver it without our knowledge. After complaining and showing them OUR copy of the receipt and stating what had happened, they delivered a new set only to find that this once again is not the brand we bough but another cheaper version of it. We had to go back AGAIN for this mattress issue. They finally replaced it with the correct mattress after another month of back and forth over the phone and in the store.
     This same bedroom set started falling apart again even though it's "brand new". The wood is separating and CRACKING on both the headboard and footboard. I contacted their new Avon location thinking I could get some help with this horrible product, and I have gotten nothing but the run around for the at least 3 weeks. A service man finally called me  and asked me to send him pictures in an email?? so he can send it to the manufacturer (after another service person from their store already saw the bed and said it was un-fixable and needs to be replaced). Then, he actually hung up the phone on me mid-sentence when I asked him his name. As usual, customer service is always frustrating and lacking at best with this awful store. I contacted multiple managers about this issue and stated I HAVE HAD ENOUGH and would like my money back. I was told this is not a possibility and I would just have to keep the piece of garbage they sold me. I REFUSED TO KEEP THIS CRAP in my home while it's falling apart. I demanded a refund for this, which of course I did not receive. Instead-after multiple BBB reports, phone calls back and forth with the store and manufacturer, for over 2 months, I was told the only thing I would receive is yet ANOTHER replacement for the bed. The 2nd replacement in under 1 year of use. Unfortunately, I had to takr this as it was the only solution.
    There was so much hassle/ back and forth for so many months from these rude, incompetent, inefficient staff over their poorly made products and horrible customer service. 
    SAVE your money! Go somewhere else!
    - ayman m.
  • F
    The piping they put up the chimney is leaking on my hot water tank, it is causing my hot water tank to corrode. When the furnace comes on you can feel the heat and causing it to corrode. Now my hot water tank is leaking due to the corrosion. I had someone out here and they said it wasn't their fault but would put in a longer pipe. I wanted them to disconnect where the hot water tank went into the chimney.
    - Thomas C.
  • A
    I found a couch in a resale store that I thought had potential. Scott came to the store and verified that it was definitely worth re-upholstering. He helped me pick out the fabric, gently pointing me away from my first choice to a beautiful small stripe pattern; it was definitely the correct move. Everyone who sees my couch loves it, and some want it for themselves! He delivered it exactly according to schedule, and hauled my old couch out. I could not be happier with the entire process or the results.
    - Eileen T.
  • A
    They spend a great deal of time looking for the clock that matched our desires/the right style/right tone/and the right sound. I have been happy with this company. I have used them in the past and once again I have had great service.
    - SYLVIA J P.
  • A
    Greg's Piano Forte
  • A
    - Victoria H.
  • A
    Sears Store Locator Ohio Sears Sandusky Mall Sears
    - Thomas C.
  • C
    They keep closing their stores up. They seemed to have more police than they have customers.
    - Thomas C.
  • A
    Dussault Moving & Storage
    - Carol C.
  • A
    Greg's Piano Forte
    Very informative and courteous
    - Brian N.
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Custom Furniture Makers in Brooklyn

Companies below are listed in alphabetical order.

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