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Flooring reviews in Brook Park

  • F
    Frederick's Floor Covering And Cabinetry
    They only did one of the bathrooms; for some reason couldn't do the other. My husband put it in instead. After six years and numerous calls to plumbers having the toilet leak fixed, and the flooring bubbling and raising at the seam near the toilet, we finally discovered the source of the problem in the bathroom. The bathroom floor was improperly installed. They used a piece of the flooring we paid for instead of a wooden sub-floor. Then they STAPLED 1/4 inch plywood to that without gluing it. When we pulled the loose flooring up the sub-floor exploded into shards and there was black mold in the flooring. When I called to complain I was told that the floor was six years old! It took six years for us to find the source of the problems we were having. If the floor hadn't buckled we still would not have known what a shoddy installation we had. We are now concerned about the bathroom floor upstairs. So far, no phone call from Nick.
    - DIANNA H.
  • A
    Frederick's Floor Covering And Cabinetry
    The owner contacted me very quickly and was honest with me and told me exactly what needed to be done without ripping me off and wasting my time. He was very professional and extremely helpful. Although they didn't physically come out and fix my problem they helped me along the way via email without charging me a thing. Next time I need any type of flooring done I will 100% be contacting them. If they were this helpful without even charging me a $1 I can't imagine how great the services are going to be when they are hired to do an actual job. Very glad I contacted them.
    - Alex S.
  • A
    Borowske Builders Inc
    My wife and I could not be any happier with the high quality of work, promptness, and professionalism of this company/Borowske Builders. It was very obvious that the Borowske's have been around for a very long time and NOT some fly by night contractors, that would do sub standard work and leave the homeowners with more questions than answers. When the Borowske's say workers will be at the house at a certain time, they will be there. They even assisted me in updating part of my kitchen, part of it I did the work and bought the materials myself, to save me some money, which was very appreciated. The workers were very professional and I did not have any problems or concerns leaving them unattended in our home.
    - Edwin B.
  • A
    Everstone Floors Inc
    Rick came out and gave us an estimate for both sides of our basement, the utility side and the living room side.  He was so professional and easy to communicate with, very personable gentleman.  We loved the products he showed us, and were impressed by their process.  
    We wanted to see what another company was like (Nature Stone), so I called and they came out.  What a joke... after I questioned him on things Rick had told us, we knew this guy from Nature Stone was just pushing sales.  He wanted us to give him payment in full and they would start the floor the next day.  When I said we would think about it, he jacked the price up over $1000.  
    After that nightmare, we knew that Everstone was the company we would go with.  So I called Rick and told him we would like to hire his company to install our floors.  
    Appointment was scheduled and the installers showed up on time.  They were so courteous and friendly.  These guys are hard working and very professional.  It took them about 3 hours to install the stone on the utility side, and it came out so much better than we thought it would.  It looks like a completely new room!  
    We are having our family room portion of the basement done next week, and I just cannot wait!!  
    I cannot say enough good things about Rick and Everstone... we would highly recommend going with them!

    - Connie S.
  • A
    Imperial Home Center, Inc.
    From the time we met Ron at showroom to completion of job it went like clockwork. From the picking of the tile & fixtures they were a great help. Job took approximately 2 weeks to complete. Dave & Brian our installers arrived on time every day even giving my wife a call before arrival so my wife could corral the pets. Very helpful if your a pet owner. They would work 8 hours every day and clean up after. Install called for a complete strip of bathroom laying new tiles floor & walls, installing new shower with seat, toilet & fixtures along with new medicine cabinet, vanity & fixtures. Also new hot water tank. At the last minute we decided on a new shower door which delayed finish but again not much of a problem.
    - Tim G.
  • A
    New Creation Interiors
    I would highly recommend Eileen and her team, over the last 10 months she lead my wife and I through a complete remodel of our entire first floor of our home, (kitchen, bath, entries, dining and living rooms) we could not be happier with he results, She got to know my wife and I, along with our style and desires. Then put in place a design plan with colors, textures and options that made the whole process flow. Without her support and efforts we could not have made our home into the outstanding, yet comfortable family home we dreamed of. Thank you Eileen and team New Creations, you should be very proud! Additionally, she has assisted me in some remodel projects on the commercial side at my business C.TRAC in Strongsville. Her choice of color, options and suppliers were fantastic
    - Robert K.
  • B
    The installers were polite and efficient. However, one of them didn't show up until late the second day which caused the project to take longer than it should have. I asked them to be careful about my new carpeting, and I think they wiped their shoes but I also think they should have taken their shoes off. They took care moving my stove and refrigerator. The main installer called every morning to let me know when he'd be there. And he arrived on time. It took 3 days and during that time the two installers were very polite and friendly. They tried not to bother me, and they succeeded. The flooring looks great. The main installer even fixed a squeaky board in the floor of the dining room before he installed the vinyl.
    - JEAN L.
  • A
    Jaime's Quality Home Improvement
    Jaime came super fast to give an estimate and told me straight out that he had many outdoor jobs to finish before the weather got too bad... I was more than willing to wait... he had to come twice to finish all the work, and he really did work the whole day! I am planning right now to call him again!
    - Cheryl N.
  • A
    I opted to do the install myself with help from a friend because they quoted me a price of $900 to install it. This was my first time installing laminate, & though it took a couple weeks to finish the job, I am very pleased with the look & feel of the flooring. I did have to use a floor leveling product to meet the manufacturers requirements, & it was time consuming to figure out the layout. Also, the caulk recommended by the store was the wrong color match, so I just used 100% gray silicone made for outdoor use. All in all, I recommend this product.
    - DOLORES B.
  • D
    Empire Floors
    - Carolyn C.
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Flooring Installers in Brook Park

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